First I hired Edilma's crew to do bathroom only and job was well done and the crew was super nice. Second time I booked deep cleaning of full home day before visitors were coming. This was awful and disappointing. I was told that they would arrive at 7:30 and they came two hours late. Cleaning of oven and areas of my small kitchen was fine but some things were left uncleaned as if they rushed out.
The rest was plain awful. Dirty floors, carpet left with dead bugs, untouched behind toilets and shelves, books and objects left not cleaned. One of the cleaning ladies came to see the problem and apologized - she was very nice and I agreed for her to return early next morning to deal with this. She never came. I am reporting this to BBB as the cost was $300 and I want it waived or decreased substantially. read more