1. Bertha Cleaning Services

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    East Hampton, NY

    Bertha Cleaning Services

    5.0 (6 reviews)
    Closed • 8:00 am - 9:00 pm

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    Services - Bertha Cleaning Services

    Deep cleaning

    Carpet cleaning

    Rug cleaning

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    Recommended Reviews - Bertha Cleaning Services

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    5 years ago

    The best cleaning service I've used in the Hamptons. Highly recommend Bertha and her team.

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    4 years ago

    Bertha has a great team who do a good & thorough job. They always show up on time. Highly recommend her!

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    5 years ago

    Bertha team is reliable and did a good job when we moved in to our new house. Would use them again.

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    5 years ago

    She did a great job, definitely will be using again. Bertha was very responsive and the ladies left the house looking great.

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    7 years ago

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    7 years ago

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    CC Windows

    CC Windows

    (25 reviews)

    Complaint Date: Original incident occurred sometime in July 2025…read more This company was contracted by my mom's condominium complex to provide interior and exterior window cleaning services to any of the 288 unit owners who chose to participate and pay for the service. Because the windows had not been cleaned in years, she agreed to have the work done. On the scheduled service date, my mom was not feeling well. She is in her 80s and did not feel comfortable allowing anyone inside my unit that day. Myself and my wife were present at the time. They questioned why the exterior windows were not coming clean and were told by the workers that the windows were "too dirty." This explanation was confusing, as cleaning dirty windows was the reason the company was hired. My mom is generally easy-going and agreed that the company could return at a later date to complete the interior window cleaning when she was feeling better. A portion of the bill was paid, even though the interior windows were never cleaned and the exterior windows were not properly cleaned either. The exterior windows remain just as dirty as they were before the service attempt. We simply seeking fair resolution for services that were paid for but not adequately performed.

    Worst customer service. The service was way below par and when I called the owner, she did nothing…read moreto rectify the situation or send another person out to fix the bad job they did. The windows were still very dirty and their services were just useless. To this day, she keeps harrassing me by emails every week for payment of the horrific service for $350. The company is obviously struggling as for her to email for over a year now every single week shows how bad she is doing.

    Johnston's Carpet & Upholstery Cleaning - Pillows to be restuffed

    Johnston's Carpet & Upholstery Cleaning

    (2 reviews)

    They are awesome! Very friendly, punctual and thorough. I wouldn't hesitate using them again.read more

    Very disappointed with Johnston's customer service and do not recommend this company. I don't write…read morereviews but I felt with the lack of sympathy this deserved to be shared. I called Johnston's to schedule a cleaning about a month ago, notifying them that my housekeeper called me saying that my renters had made quite a mess so far on the dining room chairs, dining room rug and couch. I pre-scheduled them a month advance to come clean up when the renters checked out as I had another renter checking in two days later. I called them the day before just to confirm my appointment and telling her all 8 dining room chairs were filthy as well as the rug and this was a semi-urgent issue as I cannot rent out the house like this and told them I would like to schedule them for the entire day as they would need to stay until the job is done. "The lady who always answers the phones" said she allowed extra time for my house. The next morning I got called to work for an emergency surgery so when the company showed up at my gate they called my cell phone and when I didn't answer they left. I called back 30 minutes later when I was able to use my phone and the driver didn't answer. I tried him three more times then called the company's main number back and received nothing but attitude and blame. The lady said the driver cannot return to the house he was already on his way to another job, even though I booked him for the entire day! I felt 30 minutes was not a big deal to cancel the day and he could've at least knocked on my front door as there were people in the house waiting for him to show up. The lady was going to call the driver and see what he could do and see if he can come later in the day, yet she never called me back to check on anything or give me an update. I felt like if I had booked an appointment a month in advance AND also told her it was semi-urgent the day prior that they could've tried a little harder to knock on my front door (climb over a 4-ft fence) rather than call my cell phone and leave! Long story longer, I will not call again.

    Bertha Cleaning Services - homecleaning - Updated October 2026

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