1. Hampton Roads Retina Center

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Chesapeake, VA

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Hampton Roads Retina Center

3.0 (2 reviews)
Closed • Closed

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1 year ago

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2 years ago

is very rude . He curses and yells. Not very professional. I don't know how he can be in business.

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Tidewater Eye Centers - Dr. Alison Mercer

Tidewater Eye Centers

3.2(22 reviews)
1.6 mi

Update: I'm no stranger to surgeries and medical procedures, but so many of them have gone poorly…read morefor me, either by being painful or ineffective or mistakes being made. This was my first elective medical procedure and the only one that went smoothly and painlessly. The most painful part of this procedure was peeling the tape off my face to lift the eye shields up to put eye drops in. Getting the valium was a big help to my anxiety and took away my restless/fidgety nature so I could lay still during the procedure. This team seemed liked a well oiled machine; they communicated concisely and calmly and it was incredibly comforting to know what was going on and how long it would take for each step. When I heard "18 seconds," I felt extremely relieved, not just because that step was extremely short, but also because I knew what to expect. The team had an awesome sense of humor and had me laughing for half the procedure. There was pressure, there was discomfort, but there wasn't any pain and I don't think the entire procedure took 5 minutes. I kept my eyes closed for a few hours after, but when I woke up and lifted the eye shields, I could see, perfectly, and that's amazing. My friend was able to sit in a waiting room and watch/record the procedure on a TV, which was so cool. I've watched the video like 5 times already and I just can't believe the coordination and care they're able to achieve. I have 20/20 vision the day after the procedure, with no pain or dryness. To prepare for the surgery I took fish oil, lutein, and zeaxanthin, used preservative free eye drops generously as well as MSM eyedrops daily and used a steam mask daily. I've been giving my eyes a full 30 seconds closed at the beginning of every hour to be sure I don't experience the dryness or discomfort that I've read some others do. I'm not sure if all the prepping I did contributed to how smoothly it went, but I know it went a long way toward making my eyes feel better regardless.

The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

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Dr. Len Rapapport

Hampton Roads Retina Center - retinaspecialists - Updated October 2026

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