Do not go to this office !!! Beware !!They will incorrectly bill your insurances, after billing…read morecorrectly for 2 years purposely. Now we owe over $220 ,because they no longer take my daughter's primary dental insurance ,but they accept our secondary dental insurance. It's been this way for over a year. This place is all about the money. THEY MADE ZERO EFFORTS TO FIX THIS.

Hands down best dentist! Fabulous bedside manner, wish there were more doctors like her!read more

This was our first time in the office and oh my gosh was it an awesome visit. From the time we…read morewalked in we were greeted by super friendly staff. The office was clean and every where you looked the employees looked like they loved their jobs. They have two really cool arcade machines in the waiting room and yes I believe two of them were PAC man... who doesn't love that! We were called to the back and when we met Dr. Huie the super friendliness continued, he made my son feel comfortable and he focused on our concerns. We have found a fabulous pediatric dentist and we are grateful that we found him. He came highly recommended and he was great. What a great friendly and professional practice.

We switched to Dr. Huie from Kool Smiles. We've heard so many awful things about Kool Smiles and we…read moredidn't want to risk ending up a "Victim" or anything, so we switched to be on the safe side and I'm SO GLAD we did! Dr. Huie took a "First Visit" photo with my child and was very kind and reassuring. When we took our son in for his extraction, again Dr. Huie was very attentive. My son prefers Dr. Huie to anyone else! Thanks to his (Huie) kindness, I'll refer everyone here. You really can't find a better dentist for your child! LOVE!!

I absolutely loved it here!! It was so much fun taking my little one here! The dental assistants I…read morehad was soo nice! The doctor, dr. Herce, is literally a 100/10!! I learned so much as a parent and he provided examples that he does with his own kids so it's totally relatable. The office: so much fun for kids. A tv, tablets, books, toys, and a video machine. My little one loved watching super mario before we went back. The dental assistant: she was so nice and talked directly to my 2 year old! He felt important and it was so adorable. The dental room: wow the first I've ever seen like this! I loved it! It didn't feel so medical and scary, for the kiddos. There was a bean bag chair, toys, and a comfy chair for the parent. Teeth cleaning: they explained what would happen during the visit and made my little one feel comfy. He still cried but a lot less! Leaving: we got a goodie bag and my child was able to pick one toy! He loved that and it was so much fun!

Best service, great dental assistants…read more My son is deathly afraid of going to the dentist. This place has video games, toys, tablets, TV in the waiting room to keep them occupied. The dental assistants made them feel really comfortable and had them in and out quickly...and spoiled them with prizes. My kids now love the dentist.

After my first two visits with this practice I left a rave, wonderful review. I was ecstatic to…read morehave found a local provider less than 10 minutes from my home. The dentist and staff were amazing and friendly.....and after that it was downhill. Only one dentist practices there and they never stay over a year - if that. My experience was very strange. Hayes seems to be a pit stop for dentist coming from other countries, who don't care about building a patient/provider relationship because they don't plan on staying. I never saw the same dentist except during my very first two visits. After that they kept cancelling my appointments. They Hygentist cancelled one of them a couple of days before my appointment, the next was the new Dentist - also a couple of days before my appointment because "she was new and having a staff meeting" and the third time, I had literally walked out my door to leave for my appointment, (I live 7 minutes away), and they called to cancel! No explanation. I had enough and blew up and said I would be having my files sent to a new provider. Upon hearing that, the staff member who called to tell me asked me to hold on. That let me know she was likely going to tell the dentist "I quit" to see if he would still see me probably because the dentist just didn't want to stay for my appointment because it was late in the day. They had previously called me other times to ask if I wanted to change my appointments earlier in the day but my schedule won't allow it. If I had been the one to cancel at the last minute, I would have undoubtedly been charged a last minute cancellation fee. That appointment was a follow up from a cleaning a few days earlier to get a cavity filled. I can't even say which tooth, because the dentist I saw that day had the personality of an amoeba and didn't even tell me which tooth. He literally only said, Hello, his name and you have a cavity, then he left. It seems to be a turnover of Hygentist as well. They told me they like their patients to stick with one Hygentist but I saw three different hygienist in a little over one year - and one of them was there filling in as a favor from another practice because they didn't have one. I had high hopes when I started with this practice but it didn't last. They made it obvious they have no respect for their patient's time and they won't stick around long enough to care about building a provider relationship with you.

Hygienist was excellent Proficient and though…read moreTook time with me! Front staff friendly and helpful Answered my questions Great experience!

Dr. Graham is caring and patient. She has the children's best interest at heart. She started with…read moremy granddaughter who is 9 and is now caring for my 1 year old grandson. Both of them love to go to the dentist. That is a plus all around. Their favorite part is the overhead television playing movies while she cleans their teeth. ​I also appreciate the interaction Sheehan with them individually to help them feel special.

Been going to them since my daughter was two. I missed 3 appointments out of the 10 years I've been…read moretaking her there . They booted me out of the practice , but I'm glad they did , because I was able to find the perfect dentist . And I don't have to worry about sitting there an additional 45-60 mins . I DO NOT RECOMMEND THIS PRACTICE AT ALL! They are money hungry , and pretend to care .

I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

Dr. Neibauer went above and beyond in helping me with an emergency dental issue. I can't thank him…read moreenough for his responsiveness and overall care. Highly recommend to anyone who wants a great dentist!

Dr. Burden and staff were amazing. they went above and beyond, when entering the you were greeting…read moreby happy professional,. When I was guided into the room for the dentist procedure to take place this staff offered a blanket to make me more comfortable. They also advised me , in detail, the procedure asking if I had any question. Dr.Burden explained the procedure was professional and concerned with my well-being. It was a pleasure and a relaxing experience, knowing you were in the hands of professional professionals. I am definitely sharing my position experience with others.

The best dentist I have ever been to in my life. I have had dental anxiety since forever. My family…read morestarted going to Williamsburg Smiles about 8 years ago. I had a 2 year old and newborn son. They allowed me to bring them both and helped me the whole time take care of my boys. As my family grew and I became pregnant again, they treated me like family. They always allow me to make appointments for all three of my son's and myself at the same time. Sue, the hygienist, is literally the best in the business. She is so friendly and sweet and remembers everything about my family. Dr. Contract is so amazing. When my oldest son was 5, he needed some extensive dental work. She recommended a pediatric dentist but that person wanted to do thousands of dollars worth of work in a hospital setting. I went back to Dr. Contract and she did the work in her office for a fraction of the cost...under $100. She made my 5 year old feel like he was just having his teeth cleaned. He had to have a root canal and he doesn't remember any of it (he's 10 now). He has NO anxiety from the experience and adores her. I have recommended this practice to everyone I meet. Dr. Contract has come in on weekends and holidays to help some family and friends with dental emergencies. She takes pride in her profession and really cares about the patients. I will never go to another dentist a long as Williamsburg Smiles exists. The staff are amazing and truly care about each of their patients.

I brought both my niece and nephew here to have a cleaning done. I had a great experience. All the…read morestaff was friendly but especially the young lady Mariah who cleaned their teeth. They were a little nervous and she made them feel comfortable! Thanks for a great experience!!

Special needs parents beware…read more I think I should highlight the most important part and that is that Dr.Datta refused my son service without knowledge or regard for my husband and I. Kept our special needs son waiting AN HOUR AND A HALF to not even walk up to us and say hello before denying my son service without medical clearance that he does not need. My youngest is special needs. Made an appointment at Williamsburg Pediatric Dentistry for both of my children over 2 months ago for today (6/8/26). Both were scheduled for 11:30, which would lead a parent to assume that both children would be taken care of at the same time so both my husband and I attended so we could each cater to one child. We arrive a few minutes early, it's 30 mins after our appointment and we just get called back. Typically I don't mind waiting but with a special needs child it adds to the stress of the appointment. We go back and they've chosen to do one child at a time and my neurotypical child would go first. Right when the dental hygienist gets started the fire alarm goes off. Ok... not in the offices control so we're not upset but definitely feeling stressed as we keep our son waiting for something he's already hesitant on. 15-20 mins later we go back inside and my daughters cleaning has started. Honestly the quickest cleaning I've ever experienced or witnessed and I'm not sure if that's good or bad. I think she was trying to make up for lost time. Then X-rays. Then she explains that she's going to take our son to a small room where it would be just him. But he had just watched his sister and other kids all in the big room so that freaked him out to then take him somewhere else. Nothing in the room was prepared and our son was not having it by this point... I mean we're 90 mins in of being there. We're expected to be able to keep him relaxed when the room nor the dental hygienist are prepared. The dental hygienist comes back with a form and "unfortunately we cannot see him..." for medical clearance that he's never required for the dentist before because Dr. Datta refused service based on his epilepsy diagnosis without hearing any details and I know this because my teenage daughter that they left in the bigger room was there to hear it all. Dr.Datta didn't give the dental hygienist even a second to explain my sons diagnosis or really anything about him at all. Dr.Datta couldn't even come in the room with the hygienist to say that. Would absolutely never recommend to any family, especially to those of special needs children. Life is hard already, go to a dentist that really cares about your children. This could have easily been avoided if when I made the appointment two months prior and stated that my child was special needs that they would require further information then so that if medical clearance was required that I could have had that prepared.