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    Williamsburg Smiles

    5.0 (3 reviews)
    Closed 8:00 am - 2:00 pm

    Services - Williamsburg Smiles

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Williamsburg Smiles Photos

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    Williamsburg Cosmetic Dentistry

    Williamsburg Cosmetic Dentistry

    2.3(3 reviews)
    0.0 mi

    When we went to WCD for a cleaning , our understanding was that my wife and my insurance were both…read moreaccepted . We submitted insurance information on April 3 , again on April 7. We were told on April 7 that both insurance companies were subsidiaries of one another so there shouldn't be a problem. So we scheduled first available appointment for June 10 . WCD called for us to come in June 3 as there was a cancellation for cleaning. We received billing in July for $ 611 . They said they didn't accept my insurance , & my wife owed $ 98 . I was never told that my insurance was not accepted. Had I known , we would have gone elsewhere. My bill alone was $ 513 for cleaning, and pictures. Probably no one will see this review , but I will make sure others know .

    Worst experience I had during a dental visit. I had a root canal done in a 2 day procedure. Was…read moretold my appointment would be an hour long. My 2nd appointment was 3 hours and 40 minutes long. I kept telling the doctor I could feel pain and was no longer numb. The doctor kept asking me "can you still feel this" after I had said I was in pain. It got to the point where the pain was so bad I started crying. He replied "it's a good thing you cried because that let me know you needed more numbing" this was after I told him I could feel everything he was doing. I was in such severe pain he ended up giving me pain medication in the office before the procedure had finished. I kept jumping and jerking because the pain was so bad and asked multiple times to "please stop" and he kept going. At the end of the procedure the dental hygienist said "that was insane" I have a very high pain tolerance and this was the worst experience I have ever had at this office. The doctor gave me advil for pain and told me to take it as needed. Doctor Scott Block was the one who did my procedure. The whole side of my face is bruised along with excruciating pain with a migraine

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    Williamsburg Cosmetic Dentistry
    Williamsburg Cosmetic Dentistry
    Williamsburg Cosmetic Dentistry - A beautiful smile after bite corrective orthodontics!

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    A beautiful smile after bite corrective orthodontics!

    Morrison Dental Group - Williamsburg - Dr. Robert F. Morrison

    Morrison Dental Group - Williamsburg

    3.4(28 reviews)
    0.4 mi

    The most unprofessional and worst medical experiences of my family's life…read more Service - Terrible, borderline Malpractice. My wife had over 10 appointments for a single root canal over the span of a year. It was done poorly multiple times and had to be re-done. One time they left cotton & thread in her mouth and secured the crown and left it there in her gums for months before realizing it the next appointment and removing it. They had the her crown delivered to a different office and when she showed up, they realized the mistake, unapologetically. They were confused over which crown was the right one since they took multiple molds and made multiple versions. Ended up securing the wrong fitting crown which fell out after a month. The list goes on. Communication / Organization - Terrible. Reference above and after ten appointments give or take, my wife is going to a new dentist to get a proper root canal on the same tooth. Multiple instances of last minute cancellations, changing the appointment time the morning of (later and earlier), after taking off work, securing childcare, etc. Does not return phone calls, does not want to help, reactive communication, etc. Three different times where I took off work to watch the kids and they call late the night prior or the morning of to cancel on us. Obvious disorganization and a lack of respect and care for people's time. Front Office - The unprofessionalism of the office clerk, Tony/Toni is unforgivable. Unfathomable. My wife and I have called politely multiple times only to be given no information, met with confusion, attitude, resistance, zero situational awareness, and no willingness to attempt to solve the problem; even when they caused them. After telling us the day prior, and multiple visits, that they don't accept tricare and won't serve active duty, they said "we're not sure what happened, but we shouldn't have treated you." ...What? How do you not know that? Thankfully my wife got in the habit of calling a few days prior, to confirm the appointments, and they finally returned a call to say, sorry find a new dentist. The laughable part is they won't release her medical records to the new dentist that does accept tricare. They are physically unable because they state their software won't let them. I'll assume they can't consolidate a report into a file and send encrypted via email. I'll assume they have no way to hand patient continuity to any location or print and provide to my wife to hand carry. After hanging up on us multiple times, we got a hold of the office manager, Carol who was equally unhelpful and said she would call back with a solution at 2. It is 4 hours later and nothing heard. They won't call back and that's okay at this point. I fully expect her records will not be transferred and we will incur the cost to get re-imaging and scans that were accomplished within the last 30 days, because of a failure to want to help. They don't want to help...ever. It's truly astonishing. I've seen my wife cry maybe 5 times in time I've known her (over a decade). 2-3 of those were after interactions with this dentist. The lack of professional skills, the disrespect, and disorganization in the front office is 100% indicative of the work that happens behind the front desk. If I remember correctly, the owners / dentists are prior military. They must despise the military community because they have absolutely failed us with no afterthought. It's common knowledge amongst my colleagues at work and an absolute shame. If the owners care to chat, let me know! I'm happy to provide constructive feedback and insight

    I've been coming here years. And I'm so done! The toano office would consistently cancel my…read moreappointments the day of "we don't have anyone in due to illness" so I started going back to the Williasburg location and well they decided they needed to "cancel my appt" as they called me and "I said I had been in antibiotics and could not make it " I Was never called I responded to their text that I confirmed I had proof I confirmed and was told no. I showed my proof day and time. I drive over 45 mins and they old we can try and squeeze you in! This is beyond unprofessional. You all messed up but I have to pay the price for incompetence. They are getting me in but I'm done this is it!! All the people I e sent will now be hearing from me

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    Morrison Dental Group - Williamsburg
    Morrison Dental Group - Williamsburg - Williamsburg Location

    Williamsburg Location

    Morrison Dental Group - Williamsburg

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    Williamsburg Smiles - cosmeticdentists - Updated May 2026

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