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Hampton Restoration Group

2.4 (14 reviews)
Open Open 24 hours

Services - Hampton Restoration Group

Biohazard cleanup

Damage restoration

Mold remediation

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Kristy M.

Do not recommend! They rushed my water mitigation job and inflated the bill assuming they would get a blank check from my insurance company, tore my house apart without a claim being filed and charged me $2000 for drying Water from an active leak. Took the dryers away after 6 days only for water to continue to leak everywhere. Dalton assured me the work would be covered by insurance and offered to make the claim for me, but he failed to successfully file a claim before doing the demolition, after which the job sat stagnant for three weeks (with my house completely torn apart). Dalton finally realized the claim had never been filed, so I ended up filing it myself and it was denied. Hampton Restoration Group hit me with a $3300 bill, more than $2000 of which was for them to leave fans at my house for 6 days even though I asked them repeatedly if they shouldn't wait for the leak to be fixed before they begin mitigation. I spent 2 days on the phone negotiating with Chandler who eventually lowered the bill to $2200, but when I tried to work out a payment plan he told me I had 60 days to pay it in full or they would place a lean on my house and charge me another $350. He literally said to me "what's the big deal, you have like 6 investment properties." (why he thinks that, I have no idea). In the end I had to get a loan from my mom to pay them $2200 and Am now paying thousands more out of pocket to replace the flooring, drywall and bathroom vanity that they ripped out. I definitely learned an expensive lesson here. Never let a contractor try to file a claim on your behalf, never sign a work order without an itemized bill attached to it, and always trust your gut. All this to say, I do not recommend Hampton Restoration.

Dehumidifier and fans

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3 months ago

Water damage from failed was ring. Jordan and Jacob came and were fast, efficient and knowledgeable. Definitely recommend.

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7 months ago

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9 months ago

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3 years ago

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8 months ago

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5 years ago

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2 years ago

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7 years ago

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3 years ago

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6 years ago

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7 years ago

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Hampton Restoration Group - damagerestoration - Updated May 2026

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