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    The Original Plumber

    The Original Plumber

    2.8
    (62 reviews)

    Donny is THE BEST PLUMBER EVER! I have tried several in ATL but he is hands down the most…read moreconscientious, friendly, and honest plumber I've ever met. He installed new water heaters, fixed leaking, poorly installed plumbing for a sump pump in our basement, replaced a shower cartridge and gave me pointers on how to manage our outdoor kitchen through winter. He left the areas clean and tidy and was so forthcoming that I will definitely choose him again for any maintenance or new installs on our property. Also the front desk and dispatch staff are so buttoned down. The communication you receive to let you know your tech is on the way and day before reminders of your appointment are rly helpful when your days get busy.

    Our technician was nice and more than knowledgable. He came out to quote a water heater replacement…read morefor us and the quoting process felt a little shady. First, he told me the pressure in the tank was sitting at 100 psi. I closed the inlets so the pressure wouldnt change, got myself a meter to validate and it was sitting at 70 psi. 100 psi is high with the water heater off, giving false numbers like that will sway people into making a rushed decision instead of researching other bids. After he took the pressure reading, he told me my inlet water pressure reducing valve failed. Said my inlet pressure coming in was 100 psi and so it needed to be swapped. Again i measured the inlet pressure to the house and it was 60 psi. He then quoted me the replacement pressure reducing valve. 1200$ is what he said for JUST THE PART. NOT THE LABOR, ONLY THE ONE VALVE. I knew that was crazy so i googled the exact same valve model, LF 25AUB Z3. Look it up yourself, its around 150$. I went to lowes after that and found that valve on the shelf (model number matched and everything), in fact the lowes rep told me i could use one next to it for 80$ instead since it matched the line size and specced right. That is a 1400% markup for a valve you can walk into the store and buy yourself, absolutely insane. In total i was quoted roughly 2700$ for the labor to hard pipe and change everything, i would be supplying the water heater. I found another company that said theyd do it for 1200$, exact same scope of work. I don't doubt the skills of their technicians, but their quoting and pricing system is extremely shady. Be careful if you choose to use them so you don't scam yourself.

    DKL Construction - septicservices - Updated August 2026

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