This place was amazing. The room was clean. Breakfast was nice staff was friendly…read more However I was over charged at the kitchen/bar. I ordered 2 food items and pre paid for 3 beers the bill came out to $52.18 I didn't think much of it and even tipped 25% After I finished my third beer. I decided to order a cookie with ice cream and an old fashioned to take up to my room. Again I tipped 25% My phone has text alert and I noticed the bill was $42.62 for what should have been $22.00 max I bought it to my bar tenders attention and she was working things out on the registry and came back with a receipt that didn't have prices just my order but she had added 1 extra beer. I told her it was wrong and she said it wasn't that the first time she had only charged me for 2 beers and this was my third beer. I did not want to argue so I left it at that but I couldn't sleep thinking about it. I mean dang I even tipped her good. The next day I reached out. To management I don't mind taking care of my servers and I'm always a good tipper. But I don't like being taken advantage of because they think I had a few drinks. Or they think I won't notice extra things. This is not okay. The hotel you check into is supposed to be a safe place like home to enjoy a drink or two. The management offered to refund the first bill of 52.18. But I told him I just wanted what I was over charged refunded plus my tips. At this point I feel she had the chance to correct my bill and make things right but she chose to make me feel like I was in the wrong. After the manager added my first bill up after I told him what I had ordered it turns out she charged 4 beers the first time and not just my 3 and way over charged me the second time. This is a great place to stay but keep an eye on what you order. More so late at night. Also my hot wings were cold in the center but I didn't even mention it to her at the time. Guest in room 730 on 4/20/2026

First time at the Drury Inn and Suites brand and I was pretty impressed. Never heard of this chain…read morebrand before and they stack up well to the more popular hotel brands. Rooms were standard and basic. More on the nostalgic motel type feel but it was clean and fresh smelling. Lots of value at this hotel as they offer free hot breakfast with a nice variety to pick from. They also offer a happy hour type evening wind down social with 3 free alcoholic beverages and buffet style dinner from 5:30-7pm daily. Definitely more bang for your buck with free breakfast and free early dinner and drinks. The evening fun can continue at the bar or outdoor covered pool and jacuzzi. In the need for a workout? They also have a small gym to get your sweat on! Service was great during my stay and the front desk staff was amazing and super friendly. All employees at the bar and the dining room were also very professional and courteous. If you haven't tried Drury Inn & Suites before, it's definitely worth giving a shot!

If you need snootypooty digs, this isn't it. This place is clean and secure. We felt safe here…read more Close off the highway. Friendly service.

We've stayed here with a group of friends, twice now, to ride side by sides in the area. It is an…read moreolder property, yes, but clean, and with plenty of parking. The proprietor is friendly and helpful. We enjoyed our stay and will most likely be back again next year.

A most exquisite and magical destination. If you're looking for pure relaxation and fabulous food…read morefrom morning to night , you're in good hands at Castle Hot Springs. I celebrated my 50th birthday three years ago and the place is incredibly peaceful and rejuvenating. The attentive staff makes this place very special. Istvan and Ian and Rafaela at Harvest were particularly delightful and the farm fresh food is just incredible! The Hot Springs are very soothing, relaxing and reinvigorating. Don't expect a TV in the room as they are absent. If you just wanna relax and catch up on your sleep or read a good book with no noise to be found, this is a place for you. The 7 mile dirt road to the resort is very scenic and you are likely to find burros along the way. Definitely need some kind of suv for that part. Or if you have no object to spending money, then take the helicopter from Scottsdale airport to whisk for a 20 minute ride to the resort.

(I'm AZ native local) My review:…read moreEhhhh....i guess I'd recommend it to people from out of state if they are REALLY REALLY interested in trying hot springs and hiking the desert mountains. The property is absolutely beautiful.... gorgeous to say the least. Superb customer service no doubt!!! Every employee on property was a delight to chat with, whether it's the cool farmer who's growing the vegetables, the housekeeping, service or upper management, everyone is extremely pleasant. My only "issues": - Hard to find the value at a price point of $100+ per hour for every hour you are there. - The food was slightly underwhelming. Not bad by any means but doesn't hit the mark commensurate with the price. (All the vegetables are amazingly tasty!!) - for a resort, it's a little too rigid in terms of having to plan each individual activity....i am i'll go with the flow semi spontaneous type of person so it didn't really fit my vibe but those who like to play in their day out this would be great for them -every "room/cabana" should have a bathtub that is large enough for two people. - too many à la carte activities at a very premium price. We didn't partake in those activities so I can't speak on those but the Farm tour was nice and complimentary thought the customer is still paying $100per hr to be there. The only reason I'm not giving this five stars is shortcomings in value for the price as well as almost every activity is à la carte and expensive. The staff at Castle Hot Springs is amazing, kudos to all those that are working hard; it's seen and appreciated.

The last couple of months I had to go to Scottsdale a few times to help a sick relative. I stayed…read moreat a couple of Scottsdale hotels and they were nice and had great staffs but they were old and worn out. Some things didn't work and the showers were just dangerous. My stay at the Best Western was fabulous. They had a great staff and when I called for an early check-in they were happy to accommodate me. This is in no way a luxury hotel but it is clean, it is new, and it's in a safe, quiet, neighborhood. The thing that struck me the most was how quiet it was in our room. I never heard our neighbors shower or toilet or TV. I never heard a door slamming or ice machines or traffic outside. All I can say is that if you want a good night's sleep in a nice clean, safe, hotel with a knowledgeable and courteous staff, don't look any further than the Best Western in Happy Valley. I will be back.

We have stayed at several Best Western Plus and always thought they were pretty nice places to…read morestay. This location didn't rate as high as others so not sure how they got the "Plus" added. The place was very clean. That's always the biggest thing when staying away from home. The rooms were very cheaply done with pressboard furniture and metal springs for the mattress much larger than the mattress. Our TV had terrible sound quality and after a bit, felt it just wasn't worth watching. One big thing for us is a coffee pot in the room. There was none. If you wanted morning coffee, you had to get dressed and walk down to the main area. There were a lot of options for breakfast so the buffet offering was pretty good. What we thought strange (rude) was the fella working the front desk had to be first at making himself a waffle. So, we waited until he had his. Then, one more thing. As we walked to a table we saw a homeless person on the front patio, getting his things together and getting up. Does this hotel allow homeless to sleep there . Whether or not that is the case, it appeared as if they might. I'm giving the 3 stars for the breakfast and the cleanliness. I had to debate whether actually to take it down a notch but didnt.

Found a great place to stay in Cave Creek! Clean, big rooms, very comfortable bed and nice…read morefurniture in the rooms. Outside deck area to enjoy sunrise and sunsets. The price is very good for what you get at this location. The owners are very friendly and offer great advice for what Cave Creek has to offer. The location is right in the middle of town and makes walking around town a breeze. Can't wait to come back with my very picky wife, I'm sure she'll be happy to stay here!

Had a short stay at the prickly pear inn. Overall a good experience. Room is spacious, very large…read moretelevision and comfortable bed. Shower pressure isn't the best, but that may be because they are conserving water. Good view, had a nice fridge and stove top if needed. Parking is easy. Customer service was good, but did had slightly awkward moment. Overall the room felt clean which is a plus. Not the hotels fault (and not part of the rating) , but be aware many shops close early in the area. I think it is a good choice for the area

Real time update for JW Marriott @desertridge…read more 1. Here for our son's birthday, brought 2 of his friends and needed to pay $50.00 for an additional wristband as each reservation allows for 4. 2. Poolside chairs, mostly reserved for an additional charge. We inquired for 2 chairs as it's 2:00pm and service closes at 5:00pm. $175.00/chair with an additional $30.00/chair reservation fee's. We opted not to do this and am hoping to find available 'free' chairs provided with the resort fee. 3. Ice cream is another issue, 3 cups of Dippy Dots (picture attached) was $38.00, not including tip. It's a nice hotel but the cost to be at the hotel once you arrive is crazy... consider this before booking, I haven't ordered the prerequisite chicken fingers yet that come with every hotel stay. Again, 5 stars for the hotel/service and amenities but 3 stars for the value... averaged out to 4.

This is a beautiful resort that is located across the street from a marketplace that has…read morerestaurants and stores, which is convenient. We received great customer service here and were satisfied with our room. The lazy river is relaxing and there are so many pools and the resort is clean. We were allowed early check in which was wonderful after a 5 hour drive. So why the 3 stars? We ordered a couple of pizzas, chicken wings and a couple of beers at the food place, at the pool, located by the water slides. The guy who rang us up was friendly, but when we came to close out, he told me gratuity was automatic and to just sign for it (I was charging it to my room). I asked him "gratuity is automatic? " He said yes. I didn't think much of it and signed for it and got my receipt and went on about my day. But as I was looking at my receipt, it gave me a gratuity option at the bottom, which made me realize gratuity should not have been automatic. I confirmed with the front desk that gratuity is up to the customer. She did credit my room for the amount of the gratuity that he gave himself. In the end, it is not about the gratuity because I was going to tip him regardless. For me, it's the principal.

Outstanding location. Absolutely breathtaking scenery. I spent a solo trip here and I was in…read moreheaven. Everything was taken care of- staff was so kind and generous. The lobby/bar area was peaceful and relaxing. Resort is clean and beautiful. Highly recommend.

The Four Seasons Scottsdale isn't just a hotel -- it's a desert mirage that actually exists…read more Built in the late 1990s, when developers decided golf courses and luxury spas could bloom where only rattlesnakes and saguaros once stood, this resort is proof that money waters everything. Think adobe chic meets spa catalog. Casitas sprawl across the Sonoran landscape like they were dropped from a helicopter and told to blend in. Inside, everything is cooled, cushioned, and curated -- a million miles away from the fact you're technically in the middle of nowhere. Step outside your casita and there's a saguaro cactus giving you the side-eye, wondering why you're paying $25 for avocado toast when it grows for free right next to you. The pool is basically an oasis, complete with cabanas that make you forget Scottsdale is basically Phoenix in a nicer shirt. The spa? You'll get massaged, exfoliated, and moisturized until you feel like a well-polished golf ball. And of course, Troon North golf course looms in the background -- a lush green playground carved out of desert that makes golfers weep with joy and water conservationists weep with rage. This is the Four Seasons -- you could walk in dressed like a hungover rodeo clown and they'd still treat you like visiting royalty (we were). Staff float around like desert ninjas, topping off your drinks, folding your towels, and politely ignoring your questionable SPF choices. The poolside margaritas are $22, but don't worry -- they come with a complimentary identity crisis. Four Seasons Scottsdale isn't hospitality, it's hostility against your bank account. (because let's face it, you're not here to save money, you're here to buy bragging rights). The Four Seasons Resort Scottsdale is above average, over the top, and exactly what happens when luxury colonizes the desert and wins. Funny thing is, you'll leave broke but refreshed -- which is kind of the Four Seasons brand in a nutshell.

What a great hotel! Rustic in the very best way. Comfortable and the nicest service ever! Super…read moregreat place to bring a dog! We will definitely be back!

Not a great place for handicap people. Have to go down a big hill and enter in the back. Food,…read moretypical bar food not great but if you're hungry it's fine. Service was great.

Feeling SO refreshed after my trip to Civana!!! Everything was perfection, and I'm already planning…read moremy next visit. The spa was phenomenal. I had the Marine Oxygen Facial with Jennifer. My skin was glowing and feeling great afterwards. The aqua therapy rooms, sauna, and steam room were amazing as well. All of the food was high-quality and delicious. I personally loved the charred octopus appetizer, salmon filets, matcha pancakes, and vegan mac n' cheese. Wanted to shout out Joshua, Kalkidan, and Yolanda at Terras. Your service above and beyond. I feel like we left as friends! The fitness center and group classes were just what I was hoping for. Shoutout to Anton, Mikayla, and Joshua for bringing your energy and programming great workouts. Lastly, shoutout to Sonia at Seed for your kindness and conversation during my visit!

My boyfriend and I stayed at CIVANA Wellness Resort & Spa from Friday through Monday on a somewhat…read moreimpromptu trip we planned only four days in advance, and we had a wonderful experience. The property is beautiful, quiet, and very clean, with plenty of space to relax. Even though we booked last minute, we were still able to get into several classes and activities, including a few we had been waitlisted for. Our room was also very nice and spotless. What truly stood out was the amazing staff. Kathleen at the front desk kindly helped check my boyfriend in early when my flight was delayed by five hours and the reservation was under my name. We also had a fantastic meal at Terras with Yolanda (highly recommend the Eggplant) and had a blast doing the high ropes course with Abe. The biggest thank you goes to Yessica in housekeeping. On the morning of checkout I unknowingly lost a one-carat diamond earring that even though was insured, I was devastated to have lost. I didn't realize it wasn't in my ear until I was almost at the airport and promptly called the resort. Yessica immediately organized a search, and although it wasn't in our bathroom as I originally thought, her team eventually located it elsewhere on the property near the restaurant/lobby. I am incredibly grateful to Yessica and the CIVANA team for going above and beyond to return something so meaningful. I will absolutely recommend this resort to everyone I know. You will arrived stressed and overstimulated and leave with a sense of calm, connection and with a restored faith in humanity.