The room was decent and clean. However, there were 4 of us staying there for 3 nights and we were only given 2 tiny trash cans and they were not offering standard room service unless we specifically asked for it. We just stayed at another Hampton Inn by Hilton in Vancouver, Wa and we had 4 or 5 trash cans. Weird thing, I know but like I said there were 4 of us for 3 nights.
The rooms and hotel itself was a bit outdated. Vending machines were absent. Elevators and ice machines were old and rickety.
They offer free breakfast, which is supposed to be from 6 a.m. to 10 a.m. but they put a piece of masking tape over the 10 and wrote a 9.
I went down for breakfast and stood there at the counter where there was a piece of paper that said what they had available for breakfast, but there were no instructions on how to get it. After 5 minutes of waiting and no one there I saw an open entrance and thought we were supposed to go in there and get our own food. As soon as I walked in I heard a woman shout from the back and tell me I'm not supposed to be in there and that she's supposed to serve me. I told her I didn't know because I had been standing there for so long and there were no instructions. She finally came out and was extremely rude. "What you want?" So I asked what flavors of yogurt she had and she huffed loudly, opened the refrigerator and says "yoplait and Activia". Ummm, ok I asked for flavors but whatever. I ordered some cereal for my daughter, eggs, sausage, yogurt and a muffin with milk. She hands me everything and I'm struggling to hold my coffee, the bowl, plastic ware, plate of food and milk. I head back to my room. My son goes down and comes up with a nice big tray and two plates of food with plenty of napkins and drinks and he said she was really nice giving him more than what he asked for because as he put it, she said "oh no sweetie, you're gonna need more than that."
So my husband, my son and I went down the next morning together. Same lady was there and saw me, gave me the death stare and again said "what you want.... I was just about to close up." It was 8:40 and she had already taken all the food, placed them on plates and was storing them in the microwave. If breakfast is done at 9, then why is everything put away at 8:40 and why am I getting an attitude? Anyway, we got our food and this time none of us got a tray and she wasn't friendly with my son since she saw he was with me.
She definitely made us feel like we were not welcome there and inconveniencing her so we didn't even bother her this morning and instead spent extra money to go to Cracker Barrel down the street.
I frequent this area in my travels since I have family here and we definitely will not stay here again. I think we'll try the Holiday Inn next door. read more