Basic Hampton inn, room was clean although bathtub was starting to rust, breakfast area was clean and maintained on a busy weekend. Check in wasn't very friendly with no mention of a diamond upgrade, and no water or snacks offered. read more

See all

We took a trip from saint Louis to Chicago. We left pretty late at night from saint Louis so we decided to stop in Bloomington at 1 am for some sleep. We booked this Hampton inn last minute. It is a decent Hampton inn located in between saint Louis to Chicago for a short overnight stay. The staff were friendly. This Hampton inn is pet friendly which is a plus for our next time trip. Free breakfast is also a plus. Today there was cereal, banana, apples, blueberry cones, eggs, sausage, waffles,bread that I could remember. read more

Hampton Inn Bloomington West - Hotels Near Me - Bloomington, Illinois

See all

The front desk clerk was friendly and capable. She checked us into our rooms with ease. Upon entering the room, I noticed the faint smell of old, stale cigarette smoke. The room seemed clean enough. The tub was narrow and didn't drain properly. I was standing in a puddle by the end of my shower. The sheets and towels were clean. The room, with tax and breakfast, was over $180 a night. Too expensive. read more

Wonderful stay: clean, upscale, great amenities, and peaceful!! Will definitely stay here each time through town! Super electronic options in Hilton app, very easy read more

I stayed here on 3/21/2024. Hampton Inn is my go-to hotel wherever I go. The stay and the amenities were decent. One thing I look forward to at Hampton Inn is the breakfast bar. It's tasty, with many choices (waffles, sausage, fruit, juice, and more). I made my way down for breakfast on Friday, 3/24, at around 7:00 AM, and I was excited to see a new item I was unfamiliar with but looked super yummy: "Two-Bite (brand) Blueberry Scones"! There were about a dozen or so in a plexiglass drawer and a brand new, unopened case of them on top of the plexiglass case. Cool! I helped myself to a couple of the mini Two-Bite Blueberry scones -- delicious! After I polished off the first helping -- I went back to seconds a few minutes later - and I noticed an employee (middle-aged woman) tending to the breakfast bar (wiping the counter and replenishing some items). To my chagrin, I was shocked to see the employee throwing the remaining Two-Bite Blueberry scones into the trash (about ten or so)! She then took the unopened case of Two-Bite Blueberry scones on her cart and disappeared with them into the storage room back in the corner of the ding area. Confused, I wandered over to the storage room, where she left the door ajar, and saw the case of scones sitting on the cart. I didn't have the nerve to enter this restricted area and take the scones. But it sure was upsetting to realize this lady threw out ten good scones and removed the replenishment stock from the breakfast bar -- intentionally depriving me and my fellow breakfast diners of these beautiful scones! Why would she do this?! I went to the front desk to inquire about this absurd anomaly, asking the attendant why the dining room employee would do this. But the front desk worker didn't know, but she offered a possible explanation: "She's a little... 'different'." Geez, I'll say. As soon as those scones disappeared -- I knew I was in for a bad day :( read more

Hampton Inn Bloomington West - The scones I almost had :( - Hotels Near Me - Bloomington, Illinois

I couldn't stay at my first choice of hotels for my third week of working in the Bloomington-Normal area so the Hampton Inn Bloomington West won first runner up. I have stayed in more hotels than I can remember and they all morph together in to some unintelligible blob in may head. The Hampton Inn is your typical business class hotel. No frills, basic amenities, relatively comfortable hotel. The lobby is small, even for most Hampton Inns. I suspect it wasn't originally built as a Hampton Inn but that doesn't detract from the Hampton feel. There is adequate seating for breakfast in the mornings and there is always hot coffee available. Check-in was quick and the elevator close to the front desk. I was on the second floor about mid-way down the hall. The rooms are very small. I think small rooms are the norm in Bloomington-Normal because I had small rooms the two weeks before. The room was kitted out in the typical Hampton Inn way. It was comfortable and had all the basic necessities. The bathroom was a decent size and had a shower. I am not a fan of showers and prefer walk-in showers. I suffered a dislocated ankle this past summer and stepping in and out of tubs can be a bit precarious. the morning after my first night, I noticed a few hairs in the tub. They were mine because they were black and I have stark white hair. The shower curtain rod had also pulled slightly away from the wall and the curtain would collect in the middle from both ends. I finished getting ready for the day and went to the front desk to let them know. The person at the front desk was apologetic and assured me she would have housekeeping and maintenance take care of things by the time I returned that evening. When I did return, my room had been cleaned from top to bottom and the shower curtain rod had been fixed. That night, I discovered the the floors, celling, and walls were paper thin. I could hear when my neighbor flushed the toilet and could hear his phone conversation very clearly. Breakfast is your standard fare and just as boring and bland as you can get. This is the norm fr this class of hotel and if you've stayed at any of them in the past, you'll know what it tastes like before you eat. It isn't bad, it just not good and boring. Overall, the Hampton Inn Bloomington West is your standard, run of the mill, hotel. It isn't spectacular but it isn't horrible. The staff is very friendly and will do what ever is needed to make sure you have a good stay. I probably wouldn't stay there again because there are many choices in the area and if my first choice has rooms, I will be staying there when I go back to the area. If you are traveling and need a place to lay your head for the night, the Hampton Inn is not a bad choice. It's just off the interstate and priced reasonably. read more

I stayed here with the wife to visit the nephew at ISU. It's a little far from campus (2.5 miles from Wright residence hall). The hotel is rather spartan. No bar. We got up too late to try the breakfast unfortunately; Yelpers say it is good. The room is okay. We had a minor spill and went to clean it up with a towel from the bathroom. It was only light beer essentially the same hue as water but the towels turned black where they came into contact with the floor. This does not inspire confidence. The carpet obviously needs to be cleaned from time to time. The TV is another issue. It's a tiny, maybe 20" TV positioned far from the couch. The last time I had a TV that small was the 90s and this one must be 10-15 years old from the beginning of the HD era. The TV was so small and poorly located that we had to move it. Oddly, it did not have the channel showing the Cubs post-season game, which is a problem. But, hey, it's only the first time since 1945 that the Cubs have made it to the World Series. No big deal. So we had to watch it on a laptop. Try investing in some basic sports channels for your guests. The bathroom is basically functional. There are some issues with the way the toilet was installed. First, it makes a lot of noise when flushed. By this I mean knocking and vibration like a jack hammer, not just the noise of water flushing. The entire room vibrates as a result. Second, the tiles behind and adjacent to it are cracked, indicating shoddy work or materials. This hotel needs some upgrading before the toilet ends up on the first floor, but I get that it's intended to be a cheap place for parents/family to stay relatively close to ISU and was built as cheaply as possible. This was going to be a 3 star review until I realized that one of the towels in the bathroom had blood or red lip stick in it. This is what I would call an unacceptable failure, even for a budget hotel. If it is lip stick, that's a problem. If it is blood, that's a potential bio hazard. Whoever is "washing" the towels here needs some remedial training. The beds were comfortable and the sheets/comforters were obviously clean. read more

See all

Serious water leak and disturbed sleep all night due to clean up efforts. Charged full price

We have been on an extended road trip, being on the road for over a month. This was by far one of the worst hotel experiences we have had on this trip. I checked in online the day before choosing our room. Upon arrival at 5:30 pm we went to the room only to find it had not been cleaned. The beds were unmade and there was trash laying around. We went back to the front desk and were assigned a different room. The noise started immediately. The hotel is undergoing renovations and there was banging, scraping, and talking right outside of our window. This went on for at least another half hour. To add to this pleasure, the walls are very thin and we could hear people talking and coughing for hours. The doors to the rooms are heavy metal and slam when closed. This went on for quite a while in the evening and began around 6:15 am the next morning. Finally after the incessant door slamming was over, the construction workers began banging outside of our window at 7 am. My husband called down to the front desk to complain and the banging promptly stopped, but at this point we couldn't get back to sleep. We often stay at Hampton because for the most part you know what to expect and get no surprises. Definely not the case here. Note: When checking out in the morning, without us saying a word, the desk clerk told us our stay was being comped. We do appreciate that. Don't mean to sound ungrateful, but would rather have had a decent night's sleep. But, thanks to them for the comp. read more

Could be cleaner compared to what comfort inn directly across the street had to offer.

I love staying at Hampton Inn's! This one imparticular was very tidy and clean. The bed was super comfy and there was a real comforter on the bed. We stayed in the BIG room with the BIG bed and the BIG bathtub with the whirlpool jets. It also had a kitchenette and a pull out couch. We only stayed one night for a concert (JOHN MAYER!) and headed out but we got a nice hot breakfast in the morning with really yummy blueberry muffins. read more

This Hampton Inn is just like most of the other ones you've probably stayed in. Good beds, clean, free internet and free breakfast. The location isn't that great because it's on the west side of town not near too many other things except other hotels and Steak n Shake. If you're working at the big employer in the area, this location is a bit of a drive to get to their corporate headquarters. They usually have good rates which is nice. read more

Not good, not bad. Probably merits only 2 stars but I really can't slam them on anything specific. You can't go wrong staying here -- it's clean enough and prices are competitive.but the staff seems a little surly and the common areas are not comfortable. Some HI's provide free juice, cookies, etc. outside of b'fast hours -- definitely not these guys. Lobby is poorly laid out with motion detector of the electric door picking up on movement at front desk so if you're sitting there on computer or waiting for someone you'll go crazy with the door sliding open and closed. Maybe that's why the front desk people are so cranky. As previously mentioned, location is off the interstate in what used to be a soybean field. Don't expect a room with a view. read more

Stayed here en route to Chicago and was pleased. I'm always a little skeptical on anything with the word "inn" in it. This place is an exception. The room was immaculate and roomy. The beds were soft and comfortable. Loved the "post-it" on the headboard stating that the comforter and all other linen are washed daily and fresh. This was pleasing because typically in a hotel the comforter is the first thing thrown in the corner. The room smelled clean. A larger than expected fridge and microwave. Hot breakfast with eggs, sausage, bacon, potatoes, waffles and toast is all complimentary. The food was pretty good. I was pleased. The staff were very friendly and helpful. Again, far exceeded my expectations for an "inn" if you can even call this one. Would highly recommend this place to anyone coming through Bloomington. It was nice to find such a good place after a long drive. We ever drive to Chicago again, we will definitely stop at the Hampton Inn in Bloomington again. Don't know about other reviews, but the staff are doing something right now. read more

Looking for a quiet hotel with no conferences and no bar? This is the place for you. Accommodating and considerate staff fulfilled my booking requests (air conditioning as cold as it goes and the sofa bed made up and deployed) without any issues. Complimentary breakfast is solid and the attendant was very helpful. read more

This Hampton, like all Hamptons, is clean and comfortable. And I get the appeal of the clean, fluffy, fragrant bedding; I do. But damn, it sure gets hot under those duvets at night. I've never yet been in one where I didn't wake up sweating several times a night. I wish some yelpers would share their secrets for a comfortable night's sleep! Do you set the air conditioner to 60, summer or winter? Throw the thing on the floor? Pop an Ambien? It seems weird that something that is considered a plus by most travelers (and even by me when I first check in) is about to drive me away from Hampton Inns. I can't complain because they're too clean! I just want a decent night's rest. Surely I can't be alone in this. I'm completely normal/average with my thermostat setting at home, and I'm not one of those people who's always hot or cold. read more

An older Hampton, but still in pretty good shape. Very quiet location. Clean room and facilities. Great room rate. Would visit again.

Wonderful customer service in the middle of the night. We had a medical emergency that necessitated another night in Bloomington. The Hampton at Bloomington Normal could not extend our stay so I called the Hampton at Bloomington West. The were able to accommodate us and are allowing us to check in early. These weary and ailing travelers continue to appreciate the Hampton Inn experience and remain loyal lodgers. read more

Our first room was dirty (toilet, tub, phone). They moved us to another room that was only slightly better (still brown spots missed in toilet, phone, bench/counters obviously dirty and not wiped down). There was no dolly to bring items in and out. There was paint peeling off the bath ceiling in multiple places. Breakfast food was nearly empty when there was still 25 minutes left, including no milk for my children. The beds were very uncomfortable. I have been staying at Hiltons and Hamptons regularly, and I have never had such a poor experience, not to mention many guests ignoring the face mask requirements. I have children so they can't be vaccinated. I stay at the Hilton brand, because they are usually known for exceptional cleanliness, comfort, good breakfast, and extra cleaning due to COVID. I'm very disappointed and frustrated. I couldn't stay somewhere else because I have young children, and we had already decided to stop for the evening and brought our items in. It would have been too hard on them. But I definitely won't stay here again. read more

Decent hotel. It's a Hampton and just what you'd expect. Comfortable, clean with good basic services. Staff are friendly and helpfull.

Very clean room. Friendly staff that went way above the call of duty when I called in a panic 2 hours after we checked out. Paige the GM ran up to the room and found my husbands wallet! We will stay again I'd ever in the area! read more

I've stayed in a lot of Hampton Inns and this is one of the worst. First, my room has a lurking smoke smell, even though the entire floor is smoke free. Additionally, the room service does not do a quality job. It's not that I'm messy, I just feel what is done (ie making the beds, cleaning the sinks, et) isn't done up to Hampton Inn par. I'll be staying in the new Hampton Inn across town next week and I hope that it is much better. read more

I was pleasantly surprised by this hotel. It's not a 5-star resort or anything, but for the star-rating, price, and location, it was very nice. The beds were extremely comfy, and the overall decor/design was updated and nice. I also really appreciated the lap desk they provided; it was an interesting and convenient touch, particularly for someone who likes to work from the comfort of a nice, soft bed. The location was also near several eating establishments, sharing a parking lot with Steak & Shake, a Midwest must if not from the area. I would definitely recommend. read more

This is a great hotel. The beds are so comfortable, with nice fluffy pillows. Thick bedspread. There's a fitness area and a pool. Very clean and modern appearance. Free breakfast in the morning, with just about anything you can think of to eat and drink. TV in the lobby, with tables to sit and eat. They even have to go breakfasts in a bag and bottles of water to take with you if you can't sit and have breakfast. I would strongly recommend this hotel. Also loved the shower head in the bathroom. read more

Stayed here in route to thanksgiving. Room was very clean. Breakfast was excellent! Employees were very friendly. Would definitely stay here again. read more