The entire team at NMP was absolutely wonderful as we had to get a hospital bed for my father ASAP…read more The helped me navigate Medicare requirements, worked with the medical staff (it took several tries for them to get it right), and managed to get a bed to us in a 24 hour turn around time. The delivery person came and set the bed up efficiently and cheerfully too. Thank you for your help during a very difficult time

Bought an Elevated Toilet Seat, (which cost $65.50) and brought is home. Took it out of the box,…read morebut not out of the plastic wrapping. Set it on top of the toilet seat (still in the plastic) and it did not fit. Never took any parts or clamps out of the plastic. We decided to return it because it is brand new and we are unable to use it. When my husband went to return it, they refuse to take it back, even though it was clearly not used and in perfect condition. We will never go back to this place and BUYER BEWARE!!!

The employees at Lift & Care were fantastic. The office, David, and the installer, Keaghan, were…read moreknowledgeable, respectful, and accommodating. This was a great experience and I would recommend them to everyone. In fact I already have!

From the owner: Lift & Care Systems cater to residential homes, semi-professional homes (group homes, day programs)…read moreand professional (nursing homes, hospitals and schools) institutions. Established in 1993 Lift & Care Systems is located in southeastern Massachusetts in the quaint town of Lakeville. We are the exclusive distributors of the SUREHANDS patient lift systems in three states: Massachusetts Rhode Island Connecticut In 1993, Dave Austin, established what is now Lift & Care Systems, Inc. as a privately owned and operated business to distribute the famous Handi-Move International product line of patient lift systems (known as SUREHANDS). We have expanded our product line to include National Ramp Systems and a broad array of stairlifts for in home use. Physical and Emotional Benefits Our users and caregivers teach us about many levels and degrees of self-determined quality of life. We learn more about life than our clients will ever realize. Because of this, we come to our users and caregivers with a level of compassion that does not allow for overselling; a unique quality among durable medical supply companies. We offer the patented SUREHANDS lift systems as well as all of our products to both private and professional markets. We maintain one single goal: Bring the highest quality of life to the user and their caregivers. In many cases, we can actually reduce the number of assistants and caregivers for users...

This company cannot meet its expedited shipping policy for next day air. It means next day AFTER…read morethey fulfill the order (which could take at least a day). So next day air is really 2 day shipping. The advertising is misleading.

DO NOT BUY FROM WESTEND MEDICAL SUPPLY!…read more I ordered products from Westend Medical Supply based on their products listed on their website and the associated pictures. The items the shipped and what was delivered was NOT what was delivered! They repackage items that are not sterile! Bulk syringes? Not in manufacturer's packaging? You've got the information now, don't make the mistake I made!

Landauer Medstar was the company that supplied the Walker when I was in the hospital. It belongs to…read moreme now and I'm happy with it. They billed Medicare and my Blue Cross. I still owed $10.63. When the bill arrived I tried to use the QR Code to pay the bill. After several attempts a screen popped up saying to call the toll free number. The reason for two stars instead of one is because the customer service representative Edrian was very nice. He took all the information and also had my information so I knew he was aware of my account invoice. Just as requested a email came verifying the invoice was paid. I may unsubscribe from emails. They want you to download the app and set up recurring payments. I sure hope I don't need anymore medical equipment of any kind!! If I do I'll have to use whatever company NYU Langone uses. They purchased the walker for me when I was hospitalized.

Worst customer experience EVER. This company doesn't even deserve a review, except to warn others…read moreto AVOID doing business with them if at all possible. They publish phone numbers that do not connect, they deliver devices without patient instructions, they do not return phone messages, or email messages. GO ELSEWHERE!!!

It has been a while since I wrote a terrible review but yet it happened again. If you have a…read morewheelchair well mine is motorized, and something goes wrong with it, good luck because it won't be getting fixed for several months. Having gone through this several times over the years has once again convinced me I have a better chance of God creating a miracle than ever getting this damn thing fixed. They need all these approvals and assume my doctor is some kind of mechanical wheelchair engineer who knows all the functions of an electric wheelchair. It is bad enough they can't cure multiple sclerosis but that is a whole other story. This one is about the foot rest being broken and God help anyone else if yours breaks because you might as well dig a hole in your backyard. Even when home medical equipment has all the paperwork they still don't submit it in a timely fashion this one has been around on a desk somewhere for a week. The woman in charge had the flu. Whenever she wants she can trade multiple sclerosis for the flu. I would raise my hand but it has not moved in about five years. I hope the flu has gotten better but it won't matter. Try this life. I guarantee you could not handle it. I would hand you a tissue but when my my nose is runny I just let it drip. I don't have a choice. Do your job or someone else should do it for you. It is typical but still extremely inappropriate.

Easy pickup of loaned equipment. Through their contract with the ALS Association, My mom received…read moreseveral pieces of loaned durable medical equipment from them: wheelchsir, power wheelchair, shower chair, and power Hoyer lift. They were easy to reach and delivered items and picked them up on time. No hassles. They also offer equipment repairs which i haven't taken advantage of myself, but they've told me many repairs are covered through Medicare/ insurance.

Highly recommend J&K Medical Equipment. Frank and Robert were a pleasure to deal with. Very…read moreknowledgeable and courteous. Excellent customer service and delivery was a breeze! Thank you for making things easy!

I would like to send my highest commendations to J&K Medical Equipment and their exceptional staff…read morefor the superior client service they provided me. From start to finish, the dedication, patience, and compassion they showed was above and beyond. This was not a simple transaction; it was a step-by-step process that required careful coordination between my doctor's office, the insurance agency, and myself. Franklyn worked alongside me the entire way, guiding and supporting with care until everything was completed. The team's professionalism and genuine compassion turned what could have been a stressful experience into a smooth, reassuring journey. I would especially like to highlight the outstanding teamwork: * Franklyn - Oversaw every step of the process, from managing insurance claim documents to coordinating with the doctor's office, ensuring the wheelchair order and delivery were perfectly handled. * Tina - Delivered my medical equipment with patience and professionalism, walking me through the functions and operation in detail. I also love her personality. * Robert - Assembled the product with skill and efficiency, ensuring everything was set up correctly. * Mary, Debbie, and Sonia - Essential members of the staff whose behind-the-scenes support kept the process moving seamlessly. Because of their dedication, I now have the medical equipment I need, and it was done with such compassion and care that it deserves recognition. J&K Medical Equipment at 158-23 Horace Harding Expressway, Flushing, NY, sets the standard for what true customer service should look like. My deepest thanks and kudos to Franklyn and the entire team--you are appreciated.