I use the CVS in Rocky Pt., NY. My insurance requires me to use CVS or I would not be a customer…read more If you call to speak to the pharmacist, it takes 2 minutes listening to all of their options and information before the recording switches you over to the pharmacy phone. Then there is a wait of approximately 10 minutes. There is always a long wait to pick up meds, whether you go to the car pick up or go inside. Additionally, when a Rx is written and it is too early to fill it, the pharmacist never has it ready on the date that it is supposed to be picked up (or even a few days later.) You have to Call Them and ask them to fill it so that you can pick it up! My mother and I had to switch our Rxs to another CVS (Wading River) as the Rocky Point pharmacy closed for a short period of time. When the Rocky Point store reopened and we had switched our Rxs back, they were unable to fill one of my mother's Rx there. They said they could not get that dosage (BP medication) and that I would have to continue to pick it up at the other CVS (Wading River). I asked why they could not order the dosage my Mom needed in Rocky Point and the pharmacist said they tried to order it but couldn't get it! (???) I asked how one CVS can get the med in that dosage but not the other CVS? The pharmacist said she didn't know why. So I have to drive 5 miles to another CVS for one medication. I could go on, but that gives you an idea of the (lack of) customer service.

CVS pharmacies in the local RIVERHEAD NY area do not train their pharmacy staff even in the basics…read moreof listening to customers. About a month ago I went to pick up a prescription as I have done many times in the past, only to have a pharmacy staff member tell me my Medicare B wasn't active and I couldn't get prescriptions. She told me I needed another card, even though she didn't bother to actually run or check the card. She sent me home, and I persisted and verified the card. I returned to the same pharmacist staff person, who finally deigned to actually use my card and sure enough it paid for the prescription two hours after the initial visit to the pharmacy for anti-anxiety medication for a senior!!! Staffer didn't even apologize. Rude young people in need of training and respect. We are ditching everything CVS and going elsewhere

The Cutchogue Drug store is great. Very friendly and very accommodating when I needed to get a…read moreheating pad. The owner even allowed me to take two sizes o e which one fit on my husbands back.

Cutchogue Drug Store is the BEST. Super helpful, kind pharmacist and staff. They stock all kinds of…read moregreat stuff, too, from the usual drugstore products to all-natural items, gifts, locally made candles and chocolates and such. I'm always surprised by what I find there. I patronize independent businesses as much as possible, and here you'll pay the same as anywhere, but with personalized service (if you want it - you can also just run in & get what you need) and fun discoveries.

It's open 24 hours which in theory is great but try getting someone to ring you up promptly is…read morenearly impossible . Plus the self check outs suck . Don't get me started on the pharmacy . It is never just a quick in and out , you have to make sure you have time and just know you are getting frustrated .

Would leave zero stars if I could but the one star is for the staff. They are helpful and friendly…read moreonce you actually get to the pharmacy, but I've never once been able to reach the pharmacy by phone and my prescriptions are rarely ready after I get past the long lines. They are chronically understaffed and it results in poor service.

Great service nice personnel. Not many pharmacies like this left or businesses for that matter. Old…read moreschool customer service. Never going back to the Walgreens and CVS.

Simple sweet old fashioned pharmacy! No drama, super polite…read more PHONE CALLS ARE Never put on HOLD!

This Walmart is located on Old Country Road Riverhead. It's…read morea decent sized Walmart. They are gonna make the store bigger soon

For as much as people complain about Walmart......the store is always crowded. I think they have…read morequite the variety of just about anything you need for your home. Their prices are more than fair and the aisles are (usually) well stocked no matter what time of day/night you visit.

The service is professional and personal. Lou may be the best pharmacist I have been to in many…read moreyears

I have been dealing with them for years. They are a caring and they always go out of their way to…read moreassist you unlike these big pharmacies that teat you just like another number