I need a couple of watch batteries replaced so I stopped by to drop off the watches. They actually…read moredid them while I waited and I was in and out in about 25 minutes. Great service. They seem to have a very nice selection of jewelry and the folks working were very friendly.

Highland Jewelers is a family owned business where customer service is taken seriously. On the rare…read moreoccasion that I don't see what I am looking for the staff will search their suppliers to find what I want. Highland Jewelers is a great place to find special gifts for loved ones or a wonderful addition to your own collection. They also offer repairs to your valued items. Stop in and check them out - you'll be glad you did.

Update...Update!!! I picked up my ring and it was stunning!!! I'm so glad I decided to come here…read more The staff is super nice. Highly recommend

Excellent service, knowledgeable, good service and selection does repairs good hours. Will go backread more

Of the 3 times I've been here now I've had good experiences at all of them. The workers are very…read morehelpful, polite, and make sure you get what you want. My fiancé got my engagement ring from here, we got our bands here and I've had my ring cleaned here and worked on. They ask right away if you'd like anything to drink whether it's water, pop, wine, or beer. They have a full bar inside. This last time I was here, Ed greeted us and got us our drinks. My mom and I had a glass of moscato wine and my godmother got a diet pop. They have a sitting area for guests while they're waiting for their jewelry orders. Heather helped me behind the desk today getting my ring cleaned and put small round bead stoppers in so my ring doesn't spin on my finger. She was very patient with me as I didn't know the address or phone number of the person who co-signed for my ring, so I had to make a few phone calls to find out that information. She was very nice and asked the gentleman behind the scenes who handles the rings my questions. He then came out to the front desk and examined my ring and finger to ensure the proper fit and fix. He was very nice and took his time to explain what he would do to my ring. He also said he could have it done this same weekend before I went back to Indy! They're very accommodating.

I found out my wedding ring is only worth $3500. I purchased it for $8800 from Alberts. They sold…read moreme some low grade diamond and chalked it up to one of the best. They are such scammers.

Great customer service and a good price for the product I was selling! I would definitely go back…read moreto them again.

Walked in today to ask if they could remove some links to re-size my watch while I waited. Couldn't…read morebe happier with the results, price and appreciate that they were able to accommodate my walk-in request. Top notch service!

I brought some VVS Diamond earrings from Gold diamond depot and the deal was top notch. Ali the…read moremanager gave me the best deal with full lifetime warranty yes all the jewelry comes with lifetime warranty cant beat that....I sent 3 of my guys there and they were given great deals...True grade A+ satisfaction

This place saved me , was looking for a Rolex and I'm glad I came here . Love the jewelry variety…read moreand selection it's solid quality , regardless of so much competition they have the best price in area . Amazing service from the store owners and employees as well . Would come back for sure

I brought a watch in that was not working...they got it fixed in a timely manner and was very…read morereasonable!

Took my wedding set to have checked and polished. Was ready in less than a day and very…read morereasonable. Will be back.

What a wonderful local jeweler! I needed to find a place that could resize my retirement watch…read more It was so fast and affordable and the jeweler allowed me time to tell her about my watch and how proud I was of my former profession. As I waited I took in all of the custom pieces and got ideas for things I might like for them to design for me. This place is a gem...quite literally!

Super nice people. We got battery replaced in 5 watches within 15 min. Very affordable.read more

I took several rings into Van Sipma for appraisals, resizing and repair work. This was my first…read morevisit to Van Sipma. I cannot stress enough the wonderful job that they did. Ashley and Lynn took the time to listen and analyze my needs. I did not feel rushed. As this is a family run business, I indeed was made to feel part of the family. I highly recommend Van Sipma Jewelers to everyone!

Will not be coming back! I bought in my promise ring to get polished and cleaned by Van Sipma but…read moreupon entry was told that they could "do the best they could" and that the ring "may or may not interfere with our tools". Nevertheless, it was very special to me and wanted to surprise my boyfriend while I visited for the holidays. Picked up today and again was told that "they did the best they could", "it's a fake ring", and that it wasn't easy to work with. Even if the ring is fake or not, it holds value to the customer. I expect respectful and careful care from a jeweler regardless of the price of the piece. I did not see that in their customer service. Do not come back if you have pieces that you value.

I went into this store silver and it wasn't silver and they tried to give me store credit. I…read morewanted them to put the money back on my card, and I have to sit there and argue with these racist people stay out of their store. It broke my neck out and bumps. And they refused to put the money back on my card.

Friendly staff, fast and reliable service, and most of all great prices an amazing inventory.read more