Really great group of individuals, when I needed them they had what I needed and more. Check them…read moreout !

today I bought a vizio to from this store, only to get it home and find the screen has a digital…read morecrack in it, immediately took it back, only to have to owner accuse me of cracking the screen although no physical marks on screen, constantly trying to make me out to be a lair, I ask to view the cameras in store to show where they say it was working, there cameras are very blurry and cannot make out anything, good thing I only paid $120. although there is supposed to be a 7 day warranty on sells, he refuse to honor it on me. would not refund or exchang, so I said find just keep it and the money and walked out.

I've been coming hear years and always have experienced great customer service it's like a family…read more Great prices on products and gives u the best deal. Always get what I need in a loan as well. Thank you for being there when we're stuck in a pinch

Just Poor customer service and no empathy…read more My brother has stage 3 brain cancer, and he has been dealing with a lot. He has been using this pawn shop off and on for 3+ years. Our father died suddenly and unexpectedly on 5/22/26. With my brother's chemo and the funeral, he forgot to pay for his Nintendo Switch to extend it. Not only did he NOT get a courtesy call, you would think that the owners or some type of manager would have called and informed especially as a long-time customer stating the loan is in default. Not only did they sell the item within 7 days- no one called him. I would strongly recommend if you have to use them, please check the dates on your pawn loans. They do not have your back as a long time customer.

I've dealt with Malisa and Joe several times over the past few years. Each and every time they…read morewere courteous, considerate and professional. They don't hesitate to answer any and all questions I might have and they've always been extremely fair when it comes to pawning an item, holding an item or when I'm purchasing something. They have a good variety of items to choose from; paper money, jewelry, electronics. If you're looking for an honest, fair-dealing pawn shop, with a good inventory and great staff, this is the place.

Good inventory, honest staff that try to meet your needs and pricing whether you're trying to buy…read moreor sell. Easy to park and I've heard they have two other locations I haven't been to, but the one in Burns Harbor is worth a stop. They also sell on EBay.

I went into this store silver and it wasn't silver and they tried to give me store credit. I…read morewanted them to put the money back on my card, and I have to sit there and argue with these racist people stay out of their store. It broke my neck out and bumps. And they refused to put the money back on my card.

My sister and I recently attended a Crescent Jeweler's buying event at Hampton Inn. The entire…read moreexperience working with Matthew was exceptional. He carefully examined each individual item that we wanted to sell, explaining its composition and value. He is extremely knowledgeable, personable, and professional. I would not hesitate to recommend attending an event, or visiting one of their two stores for selling items. They are wonderful people to do business with. In addition, if you have the time, schedule an appointment to tour the Military Museum housed in the basement curated by Matthew's father Bill. It is truly an incredible once in a lifetime experience! Thank you Bill for honoring their sacrifices and memory! Violet Schmicker & Toni Gwiazda

Honest, Fair, and Truly One of a Kind…read more I recently sold some silver to Bill, and the entire experience was outstanding from start to finish. He gave me a fair, transparent price and treated me with absolute professionalism. What really stood out, though, was the integrity of Bill and his team. After I left the store, one of his staff caught a mistake in my math that had shorted me $200. Bill personally called me right away, explained the error, and offered to stay late or mail the difference--whichever was easiest for me. That kind of honesty and customer service is rare these days. I've been to plenty of jewelers over the years, but none like Bill. I'm a lifelong fan--he's simply the best. If you're looking for someone trustworthy, knowledgeable, and kind, look no further.

Bill and Crescent Jewelers were amazing! They got me the best possible ring I could've received…read morewith the money I was willing to spend. The ring itself was beautiful and it was made and shipped to me super quickly! They are professional, fast, efficient, and very high quality. I definitely recommend these people and will continue to do so.

I had been looking around for a good place to purchase precious metals. After a lot of research I…read morevisited a few places in the area and was not pleased with the service or prices I was finding, until I found this gem of a store. They were very welcoming as soon as I walked in. As I began to ask questions (unlike the receptions I had received at other places) I was given direct and knowledgeable answers about products, how they verify their products, and straight forward prices for each product I inquired about. I highly recommend this shop for not only their wares, but also for their welcoming and positive attitudes. This is not just a wonderful shop to do business with but also a great place to meet great people!

Awesome customer service! Welcoming, honest, just need to go there to see why 5 stars!!!!read more

Excellent Experience!! This place was highly recommended so…read moreI stopped in because I needed batteries for 2 watches. Upon entering I was greeted with the biggest smile I've seen all week. I was helped immediately and received what I came for quickly and at a great price. And, he replaced one of the seals because it was pretty worn out. I only wish I had brought my broken necklace. I'll be back soon!

Excellent people to do business with excellent work fair pricing !! highly recommend to do business…read morewith them