My unwillingness to wear Sunblock as a young man (and admittedly even now) resulted in a series of…read morebasal cell skin cancer spots appearing uninvited like a solar panel salesman at your front door Now that I'm all grown up I decided to treat these annoyances. I scheduled an appointment with Dr Condon and his team and they performed a biopsy on 2 aggressive sites (neck and cheek....face cheek that is!). They scheduled Mohs surgery to remove them both. I "assumed" these would be removed on different days but Dr Condon amd his team removed them BOTH in the same visit! They removed them and verified through testing that they removed ALL of the cancer cells! Best day ever. I cannot say enough about the professionalism and friendliness of Dr Condon and his entire TEAM! I've seen several dermatologists in my life but this team is by far the best! I'm almost reluctant to wear Sunblock just so I can see them again ;)

This place is horrible. And I feel awful sounding negative but people should know to choose a…read morebetter dermatology center especially being in Santa Barbara. The doctor themselves are great but their front desk people are clueless. I've been going here since last year and every single appointment I have ever scheduled , had been made to the wrong office, or made for the wrong time, or with the wrong doctor, or canceled at the last minute. Those are huge mistakes that affect me greatly for the medications I needed to be updated with. They have changed their front desk staff over and over again but it just never seems to get better. Their current lady, Gloria is filled with attitude and she started not too long ago, she needs to be kinder and more respectful to patients or go somewhere else. They should also start hiring equipped receptionists.

Dr. Benzian is great - (just really hard to get an appointment with her)…read more Her office staff on the other hand.... unnecessarily rude on the phone. It really makes it unpleasant to call the office.

I highly recommend Dr. Benzian! She is incredibly knowledgeable and thorough in her work, always…read moretaking the time to listen and address any concerns without ever making me feel rushed. I truly appreciate her attention to detail and the care she provides during every visit. I've never had any issues with her staff but whether the staff is friendly or not doesn't really affect my decision--what matters is that I'm in the best hands with her!

What an amazing office with an amazing talented staff…read more I found my way up through a lovely neighborhood area to Kind Dematology. I was greeted warmly by the staff at the front desk. The office was cleaned, organized and beautiful. Office space is modern and inviting. The prices for procedures were listed clearly... which I appreciate I was called in for my first dermatology appointment! At 64 years old I figured it was time! It was my good fortune to have Ms Dougherty. She was very thorough,educated and had an excellent "bedside manner." She identified several problems areas and defined solutions. I can't recommend Kind Dermatology enough! Great job Alexis Dougherty I am grateful

Waited in a room for an hour for first appointment. I did not feel that I was treated respectfully…read morefor a first-time patient.

I have been going there for years, the treatment was excellent. the facility is not; dirty carpets…read moreand doors. ick

Ive been a patient here for over a decade. Originally with Novatt but changed to Dr. Frucht and…read morehave been seeing him for at least the last 7 years. First of all, Novatt had some of the worst bedside manner I've ever experienced with a doctor. Really impressively poor. I remember when I switched to Frucht, it was night and day. Frucht was so warm, so kind, so patient, and super respectful. If it weren't for Frucht, I'd have left the practice. Let me say first, I believe, wholeheartedly, that Dr. Frucht is a great doctor. He knows his stuff, he's incredibly intelligent, and I really can't say a single bad thing about his ability to treat skin effectively. Unfortunately, his personality as a doctor has really changed since I first began seeing him. He's still very respectful, however I get the sense that he's become a bit jaded. I used to feel like I had his full attention and all the time in the world. I used to feel like he really, truly cared about me as an individual. As the years have passed though, I've felt less and less like I matter. I've noticed myself feeling more and more like a number on a page -- he's in and out, totally rushed. If I have a question he's almost literally one foot out the door while I'm talking. There's no warmth anymore. He's still friendly, but it feels less intimate and genuine. Like he's a bit detached. I don't know, maybe he's just burned out. It does seem like they have a pretty substantial patient load. I agree with many of the other reviewers here regarding the front desk. They're awful. Unfriendly, short, no sympathy for patients. I called once to let them know I was stuck in traffic and would be 5 minutes late. They said 5 was okay, but anymore and they'd have to cancel my appointment. I got to the office exactly 5 minutes late but the person at the desk was on the phone. By the time they hung up it was 7 minutes late and they said they would have to cancel because it was 7 past. Insane. Also, good luck getting an appointment if it wasn't booked out months in advance...even if it's an urgent reason. They don't care at all. Between the horrible office staff and Dr. Frucht becoming more and more jaded, I've made the decision to find care elsewhere. I'm truly grateful to Dr. Frucht for the care he's given me over the years -- there's no doubt he's a good doctor and i think a good person. I really hope he finds his way back to how he was.

Best Doctor, Worst Staff Dr Miller is simply wonderful and…read moreshe has literally saved my life. I can't recommend her more and I feel so lucky I found her. The office scheduler though, oh boy! I can't remember dealing with anyone so rude in a customer service position.

Super incompetent, rude staff. I can't speak to the actual medical care, because the appointment I…read morebooked six weeks ago for October 1 is "not in the book" (it's 2019; who uses a "book" for appointments?), and now, they're booking at the end of the year, which isn't helpful when you're trying to manage deductibles and out of pocket expenses. The receptionist was extremely condescending and said "some people think they're booking an appointment when they haven't". She got really quiet when I told her that I am also a doctor and understand how to make an appointment. I moved to Santa Barbara last year and can say that I have never lived somewhere with such poor medical care. It is truly shocking to me how an affluent, seemingly urban area is so underserved. Hopefully, the doctors in this practice will read this and hire someone to better train their staff.

Dr. Beaulieu cares and is terrific in every way - as are his assistants…read more The staff are friendly and efficient.

I have been a patient at this office for several years. I am a 39-year-old registered nurse with a…read morehistory of invasive melanoma and multiple melanoma in situs. I have seen multiple dermatologists and was specifically referred to a physician at this office for her reputation as a leading specialist in this field. My first two appointments, I was very impressed. The medical assistants communicated effectively with the physician and appeared to understand the seriousness and complexity of my medical history. Unfortunately, my experience has steadily declined since then. At my previous appointment, the physician introduced herself by saying, "It's nice to meet you," even though I had seen her multiple times before. I do not expect a physician to personally remember every patient, but I do expect the provider or medical assistant to review the relevant history and previous visit notes before entering the room, especially for a patient with an extensive history. My experience on July 16th (today) was the final straw. My appointment was scheduled for 11:40 a.m. I drove an hour to the office and arrived approximately 15 minutes early. I checked in at the front desk, provided the credit card information required under their new policy, and was told that I was checked in. I asked whether I had time to move my car because I had parked very close to another vehicle in their small parking lot. The front desk employee told me, "Yes, the doctor is running behind, so you have time." I returned to the waiting room by 11:35 a.m., five minutes before my scheduled appointment. After waiting approximately 45 minutes, I was finally taken to an examination room. The medical assistant showed little interest in why I was there and appeared unfamiliar with my medical history. She instructed me to undress and remove my facial makeup because the appointment was for a full-body skin examination and follow-up of an area of precancerous cells on my face. After she left, I could hear her talking with another medical assistant. Eventually, everything became quiet. I remained undressed in the examination room until approximately 12:40 p.m., a full hour after my scheduled appointment time and 1 hour and 15 minutes after my arrival time. I finally stepped into the hallway and told a male medical assistant that I believed I had been forgotten. He told me that everyone was on their lunch break and that he was not sure what had happened. I asked, "They left me waiting undressed in a room while everyone went to lunch?" He confirmed that the staff was at lunch. I returned to the room and got dressed. As I was leaving, he claimed that I had arrived late. I explained that I had arrived 15 minutes early and had been checked in by the front desk. He then said the front desk had not notified the clinical staff that I was there. He also told me that because I was supposedly there for a cosmetic appointment, he could reschedule me for a longer appointment with a different provider. I explained that this was not a cosmetic appointment. I have had melanoma 10 times and was there for a full-body skin examination and follow-up with a melanoma specialist. Before leaving, I explained the situation to the front desk employee, who said she would notify the manager. I then drove an hour back to work after losing several hours for an appointment that never occurred. Approximately five minutes after I left, the medical assistant who had initially taken me to the room called me. She stated that the front desk had marked me as a no-show and acknowledged that she had placed me in an examination room after the doctor had already gone to lunch. She also admitted that she should have told me. To summarize, I arrived early, was confirmed as checked in, waited approximately 45 minutes in the lobby, and was then left undressed in an examination room for another 30 minutes while the physician and staff went to lunch. No one informed me of the mistake, explained the delay, or checked on me. I have no idea how long I would have remained there had I not stepped into the hallway myself. The lack of communication, awareness of my medical history, and basic professional courtesy was unacceptable. Because I work in healthcare and have an extensive history of skin cancer, people frequently ask me for dermatologist recommendations. Based on this experience and the decline in care I have observed over time, I will no longer recommend this office. This was an extraordinarily unprofessional and concerning experience.

I've had such a positive experience with Dr. Brittany Buhalog at Luminous Dermatology. One of the…read morefirst things that stood out to me was that I've been able to get in relatively quickly each time I've called, which has been a refreshing change from other offices where the wait can be months. Dr. Buhalog is incredibly kind, knowledgeable, and approachable. She takes the time to explain everything clearly and makes sure you feel comfortable and informed every step of the way. Her calm, collaborative style really puts you at ease, and you can tell she genuinely cares about her patients. I also really appreciate her expertise and attention to detail. Knowing she has such an impressive background in dermatology and Mohs surgery gives me a lot of confidence in the care I'm receiving. I'm so glad I found her and would highly recommend Dr. Buhalog to anyone looking for a skilled, thoughtful, and compassionate dermatologist.

I have been going to Luminous for many years and transitioned through their many doctors…read more Gladly, now we are extremely fortunate to have Dr. Lincoln. He clearly cares for his patients especially those who are accustomed to doctors take time, listen, and think through/ discuss options of the needed treatment plan. He is professional, caring, focused and intentional in solving YOUR routine and obscure dermatology conditions. He is so concerned and makes follow up calls checking in and verifying that you are well informed, know the care plan and assure you that he is available and how to get in touch with him after a procedure. All attributes of a "Real" doctor who are few and far between these days. PM

I have the utmost respect for Dr Llewellyn (and his staff) as he has treated my skin cancer with…read moregreat concern! I'm a new patient and I first came on board for PDT (photo dynamic therapy). Being a new patient, I needed an initial exam. When Dr. Llewellyn first saw me, he realized I needed cryotherapy (liquid nitrogen). On my second visit, I was given a full exam and a sample was taken off of my back for a biopsy which came back positive. I was finally ready for PDT. Then I canceled. Then I canceled again. Both times for good reasons as you cannot be in the sun for days. Then I forgot the pre instruction work that was given to me in preparation for the PDT. Dr Llewellyn made some in office adjustments to make sure I got the proper end results for my PDT (blue-light) In closing, I'd like to say I came from a good dermatologist in LA to a more thorough and great dermatologist in SB and Santa Ynez.

I had a dermatology appt at Aloe. Very nice office and staff. Can get busy at this office in SB!…read more Had a laser treatment for two deep red spots on my face - nose and cheek. A little, slight pain with the laser but wore off quickly and no downtime at all. Red spots disappeared within 30 days. Highly recommend the services here.