Cannot believe someone would have a "bad experience" with Joe at Cycle Inc.! I have taken all of my…read morecurrent motorcycles (4) for work there. One motorcycle that I bought this year, 2024, was a 2005 Triumph Sprint with only 4K miles on it. I asked Joe to replace everything (i.e. plugs, coolant, brake fluid, new tires, etc.) so that it would be like new and I would have a "baseline" record of its maintenance. Parts were ordered, work was done in no time and costs was great. I can ride this bike knowing everything is in working condition and with confidence that nothing will go wrong. Thanks Joe, Scott, Nick and Jason. I stand by Cycles Inc. and recommend them regardless of any negative feedback from one "disgruntled" customer. Also, they have costs and bills. If you buy the parts yourself...then install them yourself!!!!

Do not go there. It is a rip off place. They quoted me $65 over the phone to mount and balance rear…read moretire for my HD. Ended up with $121 bill. If you do not buy stuff from them, they'll charge you for everything possible at an unbelievably high price tag - weights ($3 per unit) All of a sudden my wheel took 10 units.! I am sure, the stem was good. But no, they have to put a new one, of course. They will even charge you additional 4% if you pay with credit card. Totally ridiculous. Avoid

Their products are well engineered and great build quality. Prices are excellent. Dealer network is…read moresub par. The dealer I dealt located turned out to be excellent. There just aren't enough of them.

My name is Ronnie and I'd love to give a huge shout out to Kat here at Harley Stars and Stripes…read more There was a mix up getting my bike picked up for service. Kat was super sympathetic and beyond helpful with correcting the error and getting my bike in for her first open appointment. Not only did Kat take amazing care of my bike but she got me right back to where I love to be most, on the open road on a safe and perfectly running bike. Thanks Kat!!

BEWARE - Avoid this dealership at all costs…read more I called Stars & Stripes Harley-Davidson three separate times about a specific motorcycle listed on their website: a 2023 Low Rider ST with 2,024 miles listed for $15,477. Because I was driving from a distance, I repeatedly asked the staff to physically confirm the bike was actually there. One employee even told me she personally went and touched the bike on the showroom floor. I called again the same day, just a few hours before leaving, and was told once again that the motorcycle was there and available. Based on those assurances, my friend and I made the drive. When we arrived, the salesperson did not take us to the motorcycle I specifically came for. Instead, he walked us around the dealership showing us other bikes while he supposedly tried to "find" the one I asked about. Eventually we were told the bike had actually sold the night before -- even though I had been told just hours earlier that it was there and someone had physically verified it. At that point it felt exactly like the classic bait-and-switch tactic: advertise an attractive used bike to get people through the door, then try to steer them toward more expensive inventory. While sitting down to discuss another bike, a 2025 Low Rider ST, the salesperson claimed a new one was around $30,000. However, the MSRP listed on Harley-Davidson's own website is around $24,500. It appeared the price was being inflated so it could later be "discounted" to make the deal look better than it really was. The most disturbing part of the entire experience was speaking with the general sales manager, Craig. He looked me in the eye and told me multiple times their dealership operates with honesty, trust, and integrity. I had just explained that my wife is pregnant and that I had to skipped her ultrasound appointment so I could make the drive to buy this motorcycle. He responded by saying he understood because he's a family man too. While we were walking out of the dealership, another customer came in asking about the exact same motorcycle. One of the salespeople told them it had sold yesterday. Hearing that happen in real time made the situation even more unbelievable. After leaving, I called the dealership again and asked about the exact same motorcycle that I now knew was not there. Once again, I was told it was there and that I should hurry in because there were multiple inquiries. Later that evening Craig called me and immediately offered another $1,000 off the other motorcycle I had looked at earlier -- before I even said anything. This experience felt dishonest from start to finish. Extremely misleading sales tactics, inconsistent stories, and a complete waste of time. Buyers should be very cautious when dealing with this dealership.