It's hard to believe that such stupidity as the prior review even exists. I'm betting he's never…read moreeven been in the shop, because nobody who has been would ever write such nonsense.
I've been going exclusively to Iron Cycles for my Harley needs for well over 13 years now. I've met regulars who have been going there even longer. The owner, Wally Whiting, is one of the most knowledgeable Harley technicians I have ever met. The shop always stocks the most common parts required, and anything ordered always arrives within a few days, at a very competitive price.
More important than parts and prices, however, is the atmosphere. That shop is for people who eat and breathe motorcycles. It's not a sissy boutique or a museum - it's an old school motorcycle shop where people have grease under their fingernails and know what makes motorcycles work, especially the older pre-Evo Harleys the dealers won't touch anymore. This is a rare thing these days, and should be commended, not attacked!
I can't count the amount of times I was in a bind because of a broken part or maintenance requirement right before a big trip, and Wally has bailed me out every single time, without exception. Sometimes, I even called him from the road when I had problems, and he always helped for as long as necessary. THAT'S more important than anything else. For that, he has a customer for life - and I'm not the only one, which is why the shop has been open long after all the other indy shops in the area (as well as a few HD dealers) have closed their doors.
For the record, I am Israeli, and I look like it. Wally's always treated me like a brother, and so have the other techs there. I should also add that I am a professional motorcycle journalist, and have published over 65 articles in many national magazines over the past decade, such as Motorcycle Consumer News, Rider, BMW Owner's News, American Iron Retailer, and more - meaning I visit MANY of shops, and get my hands on MANY parts and bikes. I also commute 110 miles per day, and put more mileage on my bikes in a month than most do in a year. And I keep coming back to Wally Whiting at Iron Cycles, and I always will.
There's always that one bad moronic customer who goes out and writes negative bullshit instead of looking in the mirror and realizing where the real problem is. As a long term customer of Iron Cycles, I felt compelled to write to clear up what is obviously a slanderous and absolutely moronic review by this "Rick S." Iron Cycles is the BEST Harley shop in New Jersey, period.