Terrible Daycare! Many ways they were not taking care of my 14 month old daughter, but they crossed the line when they were physically jerking her around by her arm and dragging her accross the floor. Not once, but TWICE! Only reason I knew about it was because I was watching via their webcam. Very apologetic and told me that wasn't their policy the first time and that they'd talk to the other teachers. The next time it was the LEAD TEACHER that did it. She was fired, but the first teacher wasn't. Was only fired 3 days later after I pulled my daughter from their care. Separately, I was in directors office when an older kid came in with a red, ichy swollen hand. Teacher said girl likely having an allergic reaction (I nonverbally agreed because I have allergies myself). Director just said oh looks like dry skin, put some lotion on it. But dry skin doesn't swell your hand to that degree. Generally, they didn't care for my daughter and she wasn't thriving. They didn't listen to what I told them (example: Her security item was her blanket, but they continuously would not give it to her. Instead, they automatically stuck the pacifier in her mouth. One teacher who listened (but didn't relay the information to the other teachers) commented that wow, that blanket really does help.) Quality of care is greatly lacking. Almost no individual care. Also, my daughter had ~3 injury reports in her short time there and those didn't include them jerking her around by her arm. She's been in other daycares with similar environment and never had any of these issues. She's outgoing, so I was surprised how much she didn't like this daycare in general. read more