Awesome selection and service. Best of its kind around. My go to place! Quality materials and…read morecraftsmanship guided by expert consult staff. I can't recommend this business enough.

Excellent product and fantastic team. Many people talk about "customer service" but these folks…read morelive it. Hired The Door Centre to install a double door and massive window above it about 15 years ago. Did a fantastic job with a quality product that was reasonably priced. Fast forward 15 years, and one of the latches on the double door broke. Contacted The Door Centre and spoke with Rick. He got me a replacement part quickly and gave it free of charge. It's not the "free" that impressed me, it's the authentic appreciation for their clients!

Definitely not a good experience overall…read more The sales experience was excellent. Very friendly and helpful. They were glad to take my money, however the post sales experience was terrible. 2 major problems. First, upon door order I was quoted a 2 week delivery time however doors did not arrive until 5 weeks. No real responsibility taken other then to pass the blame to the door manufacture. Secondly, when the doors arrived, the frame they supplied did not fit into my roughed in opening. The frame width was 58.25 inches however they told me upfront to rough in a 58 inch opening as I ordered 2 26 inch French doors. This wouldn't have been a big deal if the doors had arrived on time as I was still at the framing stage however since they were 3 weeks late I had already finished the drywall, mudding and painting as I could not hold up the project for the late doors. When I called them to discuss it, Rick ( I think that was his name) took zero responsibility for the problem and essentially told me 'tough luck'. When I pushed it further and told him that I had built the framing to EXACTLY their dimensions, Rick told me it was my fault for not giving extra space and that if I wanted to avoid this problem I should have hired a contractor to do the work. I suggested to him that he send someone down to fix up the problem but he would not do that and said he would not spend any money to fix this problem. When I suggested he take the doors back and order smaller doors that would fit he said he would not do that because he would be stuck with the doors and out of pocket. The call ended with me telling him that I was going to post my experience to the internet so all could read it and he then threatened to sue me if I did. I would not suggest doing business with this company. I had planned to buy and have them install a very nice extra wide front doorway and glass in the spring (probably $6K) but obviously that wont happen now. In retrospect I assume that they probably didn't account for the 1/2 inch wooden divider between the 2 french doors (not sure what its called) when they gave me the sizes to frame in. Sounds like something pretty straight forward for someone in the door and window industry. To fix my problem I needed to rip the drywall down and cut out the stud on the one side of the doorway and move it over, re-drywall, remud and repaint. Ugh.

Great prices, easy location off the QEW. Trim prices are WAY less expensive than HD. Friendly…read morestaff, loads of free parking.

Don't park at Tamarack, even if you are a customer!! They will tow your vehicle and then tell you…read moreits your problem. John, their manager, is rude and has the worst customer service skills I have ever come across. Their response to this "parking problem" was that if you don't like it, go to Home Depot. WOW! Thanks for the advice John. No solution to this problem, no signs up to suggest parking is limited, no apology. Abosolutely inapproriate.

Rhinowal helped me eith a variety of halsyman services at home. Reliable and affordable. thanks!!read more

Bath Fitters, Grimsby, Ontario. We decided to book Bath fitters, and had the work done yesterday…read more Jack and Paul were fantastic. They were very friendly, and did a great job, changing our bath tub and shower into a modern looking bathroom. They cleaned up after themselves when finished the job. We would not hesitate to recommend them to friends and other people in our condo. Our condo is now totally modern looking, after 20 years of looking old fashioned with our old bathtub and shower. Again thank you to Jack and Paul, Grimsby Bath Fitters.

My experience with Bath Fitters started off great, but ended up leaving a bad taste in my mouth…read more Tyler came out to replace the drain cover and a cartridge in the shower handle. I showed him where the water shutoff was, and he seemed hesitant on how to do it. Very quickly finished the job, then went back downstairs to turn the water back on. He then left after exchanging a few pleasantries. A few hours later, my husband went downstairs to put something away, and discovered the carpet was soaking wet and the water shutoff leaking like crazy. When I called Bath Fitters, the manager was out of the office, so I left a message. When we talked a couple of days later, he said that Tyler told him that I had shut the water off (not true). Then he claimed that the water had been leaking before he had even shut it off. The manager (John) said that he believed his employee and wasn't going to do anything to help defray the costs involved from fixing his employee's mistake. Costs included a hotel room for the night (as the water was shut off for 24 hours), city charges for shutting off the water outside, plumber fixing Tyler's mistake, and added cost to water bill for the water that leaked. Not to mention the inconvenience of the whole situation. Thanks for reading! I hope this helps others.