Talk about CUSTOMER SERVICE ! Got to give it up to an outstanding woman called Shannon , i usually come in here time to time and get the appetizing burger wrap without any thought in mind . As i am waiting to place an order Shannon points out " you getting the burger wrap " talk about entering with an even bigger smile on the face . This is a outstanding establishment with great people running it . read more

Absolutely great service. The bacon cheeseburger is the best I have ever had. The chicken strips are great as well. Highly recommend. Miss Shannon is a wonderful, and friendly General Manager. The staff is courteous, and helpful. read more

Everything is a la carte, so be prepared for higher prices. The food was decent but not worth the price paid for the meal. Service was mediocre but nothing worth complaining about. The restaurant facility seemed somewhat clean and fairly maintained. This must have been a different restaurant previously. Anyway, the experience was worth at least trying for one time. Eat here at your own risk. read more

Hamburger Depot - Burgers Near Me - Nederland, Texas

I'm 67 yrs old and I recently tried Hamburger Depot for the first time. There are a lot of gourmet burgers in the area, but Hamburger Depot has the BEST burgers I've had IN MY LIFE!!!! They have my business for life! read more

The hamburger was very good and hot. The zucchini chips were also very good with the ranch dressing. The tea was really weak. Should have gotten water and saved the money. Will definitely go back. read more

The food is really good but for the price it's ok , the servers are ok all around, and the place is not that dirty.

Past 3 times I've ordered online, order is incorrect. Just call in. Even though I received the wrong meal, it's still a very good restaurant. read more

Ordered the Sunrise burger with avocado and grilled onions added. It was all average... the fried egg was cooked through not runny. Meat patty large and moderately juicy but bland and needed salt and/or seasoning. The bun fell apart. Avocado slices were a little underripe, and the bacon just didn't have any pop or crispness to it. The sweet potato fries were fairly warm but saltless and a little undersized. I liked the burger size and our order taker's friendliness, but those were the only likes I sadly had... read more

Hamburger Depot - The Sunrise Burger with grilled onions and avocado added looked very promising, but... - Burgers Near Me - Nederland, Texas

This is my second time to eat here. The first time I ate at the restaurant and all was good. The second time I ordered to go and they put what would probably equal a cup of mayonnaise on my hamburger. Terrible disgusting. I had to use a knife to scrap all the condiments off the burger. I would suggest asking to put the mayonnaise and mustard on the side or prepare for a disgusting mess. read more

They were the friendliest staffs I've visited in The area. The place was clean and had many tables and seats to offer to make groups looking for a chill but upbeat spot and excellent food. The burger was the standout as it should be. It was large and cooked very well. It retained half of its juiciness but didn't offer much in the seasoning of it. I got the double cheeseburger that was 1lb of meat with both pepper jack and American cheese. It's the best way. Fries were okay. They were covered in a fist full of Cajun seasoning after they were cooked. It wish it had a batter or cooked in flavor of a sort. read more

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Wait staff was busy but got my order down and was patient with me as it was my first time. The food came out at a reasonable time and it was delicious! I only wish they had more drink options and more dessert options. read more

Hamburger Depot - Burgers Near Me - Nederland, Texas

I was traveling back and forth to Beaumont from Atlanta recently due to my father being ill. He'd passed away the previous week and I was waiting for my brother to arrive at the local airport so I stopped by the Hamburger Depot as the previous week, my brother in law mentioned it was really good. He was right, my burger and fried okra was very good. But most memorable, the guy who brought me my food heard me mention that I was traveling because my father had passed and gently placed a hand on my back when he brought me my food and in the most heartfelt and sincere way, gave me condolences for my loss. It was a sincere moment between to humans that I cherished and appreciated. read more

Hamburger Depot - Cheddar and bacon with mushrooms - Burgers Near Me - Nederland, Texas

Best zucchini chips in the area. Great with their ranch dressing. I've always had good service and yummy food.

Terrible food quality with the chicken sandwich. Service is really slow. Got meal and it was the worst chicken sandwich I have ever had. Could not eat it. read more

Our first time to eat at a Burger Depot. The chili burger was really good. The meat is obviously homemade. No pre-made patties here! The bun was lightly grilled. My husband had a patty melt. He like that but said the fries needed salt. My son had a mushroom Swiss burger and said it was tasty. read more

The food is great, the customer service is terrible. Rude people. It feels like you bother them.

I've been looking for the best burger around. The Hamburger Depot in Nederland was good. I got the bacon cheeseburger and my husband got the hamburger steak plate. My burger was quite tasty and tasted homemade. The meat wasn't too seasoned and was a bit greasy (which can be expected). The size if the burger was good. Half way in I wished I'd gotten the "small depot burger". The patty wasn't too thin or thick, it was somewhere in the middle. The bun was toasted and fresh and so were the veggies in the burger. I got onion rings with mine and I didn't really care for the onion rings. The batter was thick and doughy. It was a little strange and hard once they cooled off. My husband got the hamburger steak plate. It consisted of a hamburger patty with grilled onions on top accompanied by some brown gravy, salad, toast and fries. The patty was huge and well seasoned (more seasoned then my burger). The gravy wasn't that great and definitely wasn't homemade, which is a shame because it could really make this dish better. The fries were good, nothing special. The restaurant offered a lot of seating. It wasn't too big inside but it was nice and clean. We were helped by a guy named Bobby who was an absolute pleasure. He joked with us as we ordered and made us feel welcomed our first time. If you go to the Nederland location ask for Bobby cause he's tha man! The Hamburger Depot is definitely worth a try. They have a menu on their site that you can look at prior to going in. I'll give Hamburger Depot another try sometime. read more

Hamburger Depot - Bacon Cheeseburger - Burgers Near Me - Nederland, Texas

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Have you ever wanted a big greasy burger that for some reason you could only find in a movie? Hamburger depot has somehow managed to bring the movie hamburger to reality. My first time at hamburger Depot I indulged with the double meat depot burger with mayonnaise, ketchup, cheese, and bacon. I'm not much of a vegetables on my burger kind of person. I also ordered a side of fried cheese curds. The cheese curds were amazing. Along with the ranch that you get they were perfect. The hamburger was amazing. The patties are just the right size and cooked just right. I opted for french fries on the side although I could've done without them. They are an add on. Would I recommend this restaurant? Oh my god yes. If you want an amazing burger for a fairly good price then you should check out hamburger Depot. I would argue that the prices are a little high but if you're not going to indulge yourself in this all the time definitely check it out. read more

Pretty big burger, cooked well done. They had about 8 or so varieties you can try. It wasn't too bad, reminded me a bit of how Novrosky's used to be before they went downhill. read more

Hamburger Depot - Burgers Near Me - Nederland, Texas

Love this place. Been eating here for years. But I just called to place a to-go order and the woman who answered the phone was one of the rudest I've ever heard. Such a shame. Never had that happen here. Burgers are always good. Hopefully they fix her attitude. I'm sure I can't be the only one who's dealt with her. read more

Really good hamburger great service friendly staff good prices don't stop at the other chain burger places stop here and get a real burger

Paid two extra dollars to get avocado and ranch on my burger. I asked for the ranch on the side so it wouldn't get soggy on my drive home. Got home and no ranch to be found. The avocados were so unripe that I was able to bend a slice with my fingers and touch its ends together without it breaking. It was so hard and gross that I took all of it off my burger and threw it away, despite having paid extra for it. Even if the avocado had been good this burger would be very average and not worth the price tag. I'll take a Big Mac over this place any day. On top of this all I waited about 15 minutes for this pathetic burger in their freezing cold restaurant. I will not be back and would give this place zero stars if I could. Save yourself the trouble and get a Big Mac instead. read more

Great homemade burgers. I love the Southwest burger with grilled onions and jalapeños.

This is a great place for a great hamburger. The atmosphere is nice and welcoming, and I've always had a great experience with the staff. Everyone is nice and friendly. As far as the food goes, these are by far some of the best hamburgers I've ever had. They have a great "home-cooked" taste to them, and the portions are large. A single patty burger is more than enough for me. I recommend the bacon-cheese burger. You can never go wrong there. Try this place out. You won't be disappointed. . read more

I travel a lot for work and try to eat at local establishments. I am a fan of big flavor, non-greasy, quality burgers. I have had burgers that cost $25 and this was one of the best. They were under staffed but they still delivered a quality burger with a great attitude. read more

I can't believe it's taken me this long to write a review on this place. I have eaten here countless times and have never been disappointed or let down. The burgers are HUGE and home cooked (or at least it tastes so). The fish sandwich is a MUST for Lent. The onion rings are perfect for sharing. Eat here. You will love it if you're looking for that perfect juicy hamburger and some onionr rings to dip in Ranch. read more

It actually pains me to give such low marks to a Hamburger Depot. I am a regular customer at a number of their different locations, and it is usually a first-rate experience--Hamburger Depot typically serves some of the best burgers and grilled chicken sandwiches in southeast Texas. Not the case today at the location in Nederland, Texas, Texas. The restaurant was not at all busy upon our arrival, and yet the dining room was in complete disarray as if nobody was busing tables that day. We ordered, and it took 25 minutes to receive the order. It was not a large order or a complicated order. There is really no excuse for taking that long to prepare a couple of ordinary combo meals. When it did finally arrive, my burger was uncharacteristically dry. This was a very disappointing visit to a restaurant that I normally look forward to patronizing. read more

Save your money and get some McDonald's or any other fast food option. I came here thinking it will be better than a normal fast food restaurant And left really disappointed. Will not come back. read more

Took the niece and nephew here because they demanded burgers and I refuse to take them to a fast food joint. Burgers came out quick and decent. Only downfall? The nephew pointed out the light fixture over the soda machine when we were refilling our drinks. IT WAS FULL OF CRAWLING BUGS!!! I am not even sure what they were.... some roaches.. but the rest had way too many long scary legs. Not sure I will ever come back read more

Some of the best burgers in the area, I've frequented this location over the years and it never disappoints. Clean establishment and good food! read more

Well, they've lost my business on this visit. I'm aware of beef prices being higher but I think they've already raised their pricing. Now the burgers are considerably smaller especially the meat patty. Also the seasoning is about as bland as you can get. Considering the prices for a meal here there are plenty other places with a lot better hamburger. This was one of my favorite places but not any more. Final note: I went to the counter to get to get a knife and noticed a young man who was expediting the food. He was tossing the orders onto the serving area. He also grabbed a french fry off of one of the orders and ate it... Disgusting. This was the Nederland location. 6-23-2016 Today's visit was good. Food was good and cashier and waitstaff were helpful and friendly. I'll up my eating now. Place was clean and tables were cleaned quickly after someone finished. read more

Good food, subpar service. I quite enjoy their Depot burger, but whenever I call an order ahead it is iffy whether or not they answer. They as well have difficulty handling rushes, so I would avoid 1130am-1230pm if possible. read more

I have eaten at this establishment 3 times. The burgers are good but don't go there if you are in any kind of hurry. Every time I go here it takes about 30 to 40 minutes to get your food. I went this past Saturday with the family and it took close to 45 minutes to get 4 burgers. Once again food tastes good but my time is valuable when I'm working 12 hours a day and don't want to waste an hour waiting on food. read more

The food here was good and it was good quality. One problem I had was how rude the workers at the drive thru were. Then they left us at the window for about 2 minutes before attending us. 6/10 recommend. read more

Just exactly what I was hoping for in a handmade small town burger spot. Great burger, loved the Cajun fries.

Went here for lunch today the food was really good I had the mushroom Swiss burger I recommend subbing out the Swiss for pepper jack cheese it adds a little more flavor. I will be back to this location when I am in the area read more

Want a burger? Ok... you'll get one... want some fries? ok... you'll get em. The burger wasn't as good as I was led to believe and I can see by other reviews it wasn't just me. I wouldn't expect anything amazing here... sorry. read more

Unlike most places everything on the menu is delicious! The burgers are huge and juicy, the fish is tender with a great crunchy batter, the grilled chicken is huge and has an amazing flavor, never dry, so whatever you order here and will taste great. The mangers are also very helpful and friendly, you never feel rushed like at some places. read more

Stopped by to grab a burger. I travel every week and try to eat at places other then the major chains. I ordered the bacon cheese burger with ketchup and mayo. Asked for a recommendation on the sides and she said the onion rings were really good. Burger was juicy and tasted very good. Onion rings were very thick and the batter is sweet. I like this kind of onion ring but it's not as crispy as breaded ones. Overall the food was good and service was great. read more

I went back for lunch last week after hearing that things were back in order. On my last visit I was surprised at how bland and small their burger patties had become. But when I went back last week it's like their burgers were back to how they used to be. read more