I went to get balloons filled with helium and the guy filling up the balloon popped it. He then…read morewouldn't blow up another one (I had 4 of the same balloons), said he would have to charge me for a new one, and refused to give me a refund because I brought it in myself. Horrible customer service and I will never come back here. Terrible value, very overpriced for helium. I paid nearly $40 for two balloons because they would not refund me. Highly do not recommend anyone come here. If I could give 0 stars, I would.

Absolutely incredible. As someone who plans a lot of parties and events, this place was impressive…read more To start off, it was in a very convenient location with lots of parking. Added plus, it had a nice front display (not cheap looking like Party City). The customer service was excellent- when we walked in they helped us find what we needed (a giant bow) immediately. When we went to find balloons, James (one of the staff), helped me find the right ones. He also saved us from deflated balloons. We went the store the day before the party and he asked us when the party was because certain balloons only last 24 hours; it's a good thing he checked because we ended up needing to pick up the balloons the next day otherwise they would've deflated before the event! I was incredibly impressed with how thorough he was. He kept helping my group- it's obvious he's going above and beyond at his job. The other woman working was also lovely- really all the staff! The store also had a great selection of items and good hours- great find!!!! SKIP PARTY CITY AND GO TO THIS PLACE!

Best place in town for all your party needs! They have the best selection of balloons in town, with…read moreaffordable prices!

Capt Party is the best place to make your family have an amazing birthday. They have a great…read moreselection of balloons for your family friends and even kids lol. Their party selection is the best they always have the new stuff.

I'm not coming back because of your lack of customer service (see the other one star reviews)…read more I came in last month to have a portrait framed. No escalator running up, only elevator, which was occupied. This is a problem for your handicapped customers. When I returned today the up escalator still wasn't working - so this is apparently "regular" service. YOu, Michael's, chose to be on the second floor in this mall. So YOU, Michael's need to keep your escalators running. When I came in six weeks ago, the service at your custom framing desk could NOT have been less helpful. Two men behind the counter were arguing (see other one-star post about custom framing employees being angry at each other). I stood waiting while they finished their spat and finally noticed me (invisible woman over 60 problem?). The young male who "attended me" was clearly new and didn't have a clue what was going on. He told me that frames the size I wanted could only be had custom. I told him he was wrong, that they could be ordered online - from Michael's. He didn't get it. I explained again that MICHAEL'S had it in stock online. He didn't get it. So I unnecessary ordered a "custom" frame I could have ordered online just to get the matter done. I never got a call back telling me the item was done so had to call myself. The explanation was a flood in the store, etc. No apology. So I returned to pick up today. First was the ongoing escalator problem. Second was in absentia workers. I went up and down the paper aisle looking for Japanese rice paper. Never found it. Not one person was available to help me find it. Two employees were dithering at the front desk. Went to custom framing. No one is there but a senior citizen couple. After about four minutes I asked them if there was someone working. They said they thought so but she had disappeared in the back. We waited longer. I finally hit the button for nonattendance which said "buzz here we will happily assist you". No one happily assisted us. The woman finally showed up. She couldn't help the senior citizen couple. They had nine small frames in front of them. They asked for a bag. She said she didn't have one (but didn't try to get one, either, or call the front) and left these poor people stuffing nine frames in their pockets. Unbelievable. My turn wasn't much better. She clearly doesn't want to work. At one point she muttered something and I said "were you addressing me? I can't hear you" and she had telling me to sign a receipt. She opened both orders (apparently upon instruction) without a comment so you learn you have to say "that's fine" I even had to ask if I owed Michael's anything. I didn't. I then asked her where Michael's might have rice paper. She said she "didn't know - it's out there if we carry it". Didn't offer to call the front desk. So I left (two employees at front desk were still on their phones) and checked - yes, Michael's does carry rice paper for $25.00++. I went on Amazon and ordered it for $3.99. This is why your store is failing.

Very poor service. Avoid the custom framing counter. They are angry with each other and that…read morespills over to their care of your art. No customer service here at the moment. Something has changed.

Uncle Curt is not nice to kids. He makes mean jokes. Even though he was still on the clock, he…read moreturned my daughter away. We paid him for face paint because my daughter was really disappointed and he was really nasty throughout. We were all uncomfortable. As we were walking away, he accepted more kids in line for free. All this at a community event!

From the owner: Using a mixture of comedy, magic, story telling, puppetry, juggling, face painting, and balloon…read moreart, we offer entertainment for the whole family. Uncle Curt and Hugs have won awards for their balloon skills, costumes, and in-skit competition. Uncle Curt and Hugs have successfully published 6 videos and one book on balloon art, which can be purchased in our online here. Uncle Curt's Balloon designs have been featured in international publications for Balloon Artists and enjoyed countless times by adults as well as children. We have taught and continue to teach Balloon Twisting classes in local schools and at conventions throughout Virginia. Look for us at local restaurants, events and fairs - See us in ACTION.

I didn't think I could get so hyped up about a dress before but when a staff member here looks you…read morestraight in the eye and asks "Are you saying YES to to the dress?" and you scream a line of expletives with the word "Yes", then you know you are having a best dress shopping experience of your life. I wanted an affordable dress, but I still had some criteria for the dress to be unique and you know drop dead gorgeous. In my search for said dress, I've had some adventures. I ordered a $100 dress off Amazon, which had great reviews (even though people didn't use punctuation and basic grammar I still trusted them) and pics. As a result I ended up being stuck inside a giant tube of peach tulle (they said it was "champagne")and lace while trying it on like a raccoon stuck inside a trash can wondering which way was up (lesson of the day: step into the dress). Of course I had to show the dress off cause it was so heinous, and got the response that I looked like Donna Martin at prom on 90210. Not the look I was going for. I had heard about Church Street Bridal from three friends that had purchased their dresses there, so I figured it was worth it to trek the four hours from DC to Lynchburg, as a bonus I bookmarked all the breweries and cideries on the way so the day was not a total loss. We pulled up to the YWCA where the bridal shop is located in the basement, made sure to wash our hands since we were pounding hot Cheetos in the car and didn't want to leave orange fingerprints, and when we walked in we were greeted with a hug from the loveliest manager ever, asked some details about the plans for the big day, and then they lead you to a rack of your size. Just a note bridal sizing is four sizer larger than your regular size. The shop itself is newly remodeled and looks like the bridal boutique on TV shows. Large mirrors with pedestals, couches for people to sit on and wait, and dressing rooms. The dresses were all new, donation samples from wedding dress shops from all over, but there claim to fame is having Kleinfeld dresses and I saw and tried on a few at deeply discounted prices (we are talking about $2000 dresses in the $200-$300 range). I initially tried on five dresses. Some were cute, some were interesting nightgowns on me, but all needed some kind of work or modifications, so it was hard to picture how they would look after alterations. Understand that wedding dresses are designed for women that stand 5'10", and and I standing were with arm straps that reach my ears trying to picture the bodice not at my chin. So I walk out, ready to go, and find one dress hanging by itself on a rack of a larger size. Initially I wasn't too crazy about it, it was heavy in my arms but the fabric design was incredible. I tried it on, and as I was being corseted in by staff, my friend said my face lit up. That was the dress. While I was hesitant to leave the dressing room before, I pranced the he$& out of there and stood before on a pedestal before the mirrors and just twirled like I was Gone with the Wind fabulous. Then I tried on a few veils and I said Yes to the dress, someone rang a cowbell out of nowhere, hugged the staff, and let them say bye to the dress (a few had gotten attached to it, when it arrived last week). Checking out was easy, they leave the dress in the clear garment bag and let your friend carry it for you (brides should be spoiled apparently). For those of you going dress shopping I highly recommend this shop, well worth the road trip. Check out their Facebook before you go to see recent deliveries, and since Church street is under construction their Facebook gives parking directions. It was the best experience ever, and I loved knowing that my purchase was going to charity (YWCA). If you excuse me now, I have an Amazon return to make!

A four hour drive from DC to look at new, designer dresses for up to $500 AND I get to support a…read moregreat program (the YWCA)...you don't have to ask me twice! Church Street Bridal is located on the second floor of the YWCA. Upon entering the room, I was quickly greeted by a sales associate who explained the layout of the room and told me what sizes to look for. After that, I was left alone to browse through the numerous amounts of wedding dresses that were donated by designers and boutiques! Dresses ranged from $200-$500. On the mezzanine level of the second floor you'll find a smaller selection (maybe about 4 racks) of dresses that were discounted. The manager explained that dresses they aren't able to sell get transferred to this area. I was amazed no one wanted a lot of these dresses! Dresses in this area were less than $200. On the lower level of the YWCA was Church Street Bridal Too, which housed formal and bridesmaid dresses. The selection down here wasn't nearly as large as the wedding dresses, but there will still an impressive selection to choose from. Dresses in this area cost up to $150. After swiping through tons of wedding dresses, I eyed a dress that was put on the hold area. It was exactly what i was looking for, so I asked if it was spoken for. Luckily for me, the bride to be who had it on hold found another dress just moments ago. Score! I went to the back area to try it out, came outside to check it out in the mirror, and knew that this was THE dress! After trying on several dresses, I found THE one I see myself walking down the aisle in. Hooray! =) Even better, it only cost me $315 (with tax). I also scored a formal dress to wear to a wedding for $42 (with tax). Double hooray! Support a great cause and check out Church Street Bridal...I'm definitely a fan! Great selection of dresses to choose from and helpful sales associates who help you get into your gown/offer up some helpful advice. BTW-I went on a Saturday afternoon and there were a good amount of brides to be here. You might have to wait for a dressing room, or share one if you don't mind doing that. Worth the wait though! BTW2-Cash or Visa/Mastercard only.