Awesome company for mitigation and mold removal. Honest and knowledgeable. Very reasonable pricingread more

Please do not call PURO-Clean under any circumstances unless you want your home gutted, left…read morewithout repair, and 1/2 your insurance money gone. Mike O'Donnell, owner of PURO-Clean, Williamsburg was very quick to come out and provide an estimate of services. We had a water leak in the bathroom, and we learned the bathroom would need to be gutted(excluding the vanity) as a result of a water leak. Mike O'Donnell said the job should take 3 or 4 days, but a week at the most. We have renters in the home, so it was important to get fixed as soon as possible. Mike O'Donnell took half the insurance money up front as a deposit. Mike O'Donnell had a team come and tear out our entire bathroom - shower/tub, toilet, tile floor. 2 weeks later we call Mike O'Donnell to see where we are in the process. Mike O'Donnell didn't even remember the project, and we had to remind him it was not completed! 3 weeks later, Mike O'Donnell says he can not get a plumber to come out, and so he will have to pull out of completing the project. He already has 1/2 the insurance money. Mike O'Donnell pulled a fast one on us - Do NOT use PURO-Clean Williamsburg.

Professional guys. They got the job done on time, and took care of the water damage and mold issues…read morecompletely. Would highly recommend Shawn and his crew for any size job. reasonable prices and they worked with our home owners insurance too!

RestoreOne Restoration exceeded every expectation. Shawn was professional, responsive, and…read moreincredibly thorough from start to finish. He explained the entire process clearly, showed up on time, and treated our property like it was his own. What really stood out was his attention to detail and documentation -- everything was handled properly and with care, which gave us complete peace of mind. The work was completed efficiently, the job site was left clean, and communication was consistent throughout the project. The value was outstanding. The pricing was fair, transparent, and well worth the quality of work delivered. There were no surprises -- just honest service and strong results. If you're looking for someone dependable, knowledgeable, and who delivers real value for the investment, I highly recommend Shawn and RestoreOne Restoration.

Company sent out rep to discuss a potential project and rep gathered data to complete a project…read moreestimate. However, that was two months ago and absolutely no communications from the company have been forthcoming. This does not appear to be a professional approach, i.e., if the company decided against providing an estimate then the company should have informed the potential customer. One good note: the rep (female) who gathered the data was well informed.

We had a wonderful experience with Todd and his crew back in 2015 when they removed our 5 decks…read morethat were built wit the house back in 1975 and had become hazards. We had our back deck expanded quite a bit and added a pergola, 5 years later and we are still loving it! Todd was very responsive to all calls and texts, highly recommended!

Made my large, "tired" 24 year old exposed aggregate driveway look new again. Renewed a few rotted…read moreexpansion joints and hunted out and filled some spalled/ chipped-out areas, topping with the right color pebbles. Chris and his crew, using professionally outfitted trucks (I have never seen so many hoses) worked like a well oiled machine, power scrubbing with their enclosed rotary scrubbers, nicely washing down the house of any overspray and finishing with a mild detergent/ bleach. His attention to detail was shown at the end when every hose was washed and wiped as it was power reeled up.

Great service. Beautiful outcome. Did everything I needed but offers so many options. All completed…read moreon time. I'll use them again next year.

Great service from this locally-owned business. Sammy and his right hand man did an awesome job of…read moretaking care of my carpets. These two were really easy to work with. SInce I need the house treated for fleas I had to take my dog, Bogey, to the vet to get a flea bath while the carpets were getting cleaned and taking a flea bomb. They had no problem...they just cleaned away. I was gone for over two hours and Sammy was able to get the four rooms and the hallways done before I got back. He called me when I was 10 minutes away and kindly waited so I can pay him. My carpets look great, the dog is flea free and I'm back to being an old Filipino man making everyone take off their shoes when they visit my castle.

I am completely satisfied with such a professional company. I scheduled a cleaning to surprise my…read morewife while we were out of town. This outstanding company not only safe guarded our home by ensuring it was secured afterwards but the service without someone watching over their work was excellent. Thanks for being a family and friendly care cleaning service.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

I would like to thank the 2 gentlemen who did a free inspection of my roof ( Thomas Morgan )…read moreHe and another shorter man gave me a thorough inspection climbing on the roof all over, then checking the attic as well I'd had 2 other roofers look at my ceiling to the tune of 12 - 17 thousand dollars THEY NEVER WENT ON THE DAMN ROOF !@&$@ THESE 2 GENTLEMAN WERE HONEST ! They said we don't see any water !Imagine my delight when they said YOU DIDN'T HAVE A LEAK, what you have is a crappy paint job! If I ever have a problem , you better know I'm calling NEXUS 757 NO QUESTION ! Ricard G

They have bad quality workmanship, they use the wrong tools for the job and cheap materials for the…read moreproject. One star.

This company is terrific. They did a beautiful job on a neighbors house and came and did ours. I…read morenoticed some streaking after they left and they promptly came out and fixed the issue. Very nice people to deal with. In a world where a lot of companies dont take pride in what they do anymore, I can honestly say this is NOT one of them. Thank you so much! We will be calling again!

I have been using Dr Clean for years & have watched the business grow. I have always been able to…read moreget an appointment & have found them to be prompt, professional & reasonable. The crew has always been friendly & go above & beyond. I will call them again for sure.