Jim did a great job helping us with our dryer vent. We had not had it cleaned in years and didn't…read morerealize the vent came loose and was disposing in our attic. Jim fixed it all in no time. I highly recommend Jim and Pro Vent Indy!

From the owner: Pro Vent Indy is a locally owned company, providing dryer vent cleaning and maintenance services…read moreacross Indianapolis. We help homeowners prevent dryer fires through routine vent cleaning — always with a focus on safety, efficiency, and honest work at a fair price.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

My father is in ICU, we had a plumbing issue and I called this company. They said they would send…read moresomeone out the next day. Meanwhile late in the day someone from my Dad's church volunteered to come and look at the issue. The issue is fixed. I called the grateful plumber as soon as I had a chance , because of everything that is going on. The voice mail said that cancellations done in less than 24 hours would still require the service fee. I left a message and cancelled the appointment then I get a text that their service guy is on his way. I called back and talked with the owner I'm assuming and he said he is charging us a service fee anyway. That it was too late to call off his guys and that they had been holding this spot for me. Terrible customer service and interaction.

Scott was great! He came the same day and when the Nov presented more work than just cleaning out a…read morevent he carefully explained what was needed.

Scott came out to do a simple dryer vent cleaning. He got a lot of lint out but had one hunk of…read morewhat appeared to be lint that was not cooperating. He used a vent camera to find and show me that it was a break in the dryer vent at the 90 degree bend with what appeared to be insulation. I was crushed. It had to be reconnected in the soffit. Scott said he could do it! He had the tools and other parts. Well it was more involved that he thought but he kept at it and fixed it completely! Tested air flow and all is good. This is one talented individual who will do a great job. He's professional, communicates with you from start to finish so you know what's going on, charges reasonable rates, and is very conscientious. Could not be more happy!

I cannot say enough great things about Sean and Indyspect and the service he provided. He did an…read moreamazing job and communicated very well. He thoroughly inspected everything we requested and more and provided us with accurate and reasonable quotes. He completed the job in a timely fashion and provided us with the results quickly. Amazing service, amazing company!

Highly recommend. Sean is professional and thorough. I appreciated his timely responses and…read morecommunication. The whole process was smooth.

Christopher was quick to respond to our request for an inspection of a house we had under contract…read moreout of state and was able to get out there in a reasonable timeframe. We had not seen the property in person, yet he was very honest in letting us know that the condition of the house did not warrant a full inspection, and stated that he did not want to charge us the amount of his original estimate. He did a thorough walkthrough with us by phone and clued us in on foundation cracks and moisture (potentially mold) issues that we would have otherwise been unaware of. He also provided high resolution images that helped us to see what was going on that the seller or contractors did not tell us about. Although we lost our earnest money deposit--as apparently Indiana law does not currently require sellers to be honest in their disclosures, we learned a big lesson and saved ourselves the headache of buying a house that was more of a lemon than we bargained for. We will definitely use Chris' expertise in the future and fully recommend him to the community.

Christopher was extremely thorough and prompt with his inspection! Checked every inch of the…read moreproperty and was very knowledgeable!