Terry Fredrickson insured my 3007 sq ft. brand new home in Braselton 5 BRS 3 BAS for only…read more$345,000.00, in 2024. When I switched to a new company and gave him more than 10 days notice (I had already paid the premium for the month), FARMERS charged me an additional premium. TERRY refused to communicate with billing and said that there is nothing he can do about it. However, when I switched over from my former insurance to him, and that insurance company did not upcharge me, he was willing to write a letter to them, so he knows what the correct procedure is. As a realtor, I know that $345,000.00 cannot rebuild a 5BR, 3 BA property, if the property is damaged. The property was grossly underinsured and FREDRICKSON was charging me almost $200.00 per month for monthly premiums. As a realtor, I should have known better but he came highly recommended so I did not double check the numbers. Anyway, $345000 for almost $200.00 per month is a "JACK." In my more than 20 years of home ownership, I have never had a worse insurance agent. To make matters worse, FARMERS IS sending the upcharged amount to a collections company. And FREDRICKSON is still silent. His only response, "I cannot confirm nor deny," you have to check with billing. When I asked him for a verification and validation of the debt, TERRY was not even man enough to call. He emailed that I should check with biling. PITIFUL? #Underinsured my home #overcharge on monthly billing #upcharge for extra month after cancellation #fakecollections

everything was easy and smooth, Very nice and professional, overall a wonderful experience.read more

I highly recommend Julie Paulson if you need Home or Auto Insurance. My father has been with them…read morefor years. Rebecca(Julie's Assistant) is a pleasure to talk to if you have questions or need clarification about your policies. Julie is a wonderful agent. Julie and Rebecca are friendly, knowledgeable and professional. They are the best!

Quick, informative, friendly, helpful. These ladies did a great good job. Thank you Jackie and Sam!read more

Samantha was very friendly and helpful. She walked me through the entire process. I walked out very…read moresatisfied.

I am an employee at Jeremy Higginbotham State Farm, and I would like to share my personal…read moreexperience as both an employee and a satisfied customer of our auto insurance, life insurance, and homeowners policies. First, he is one of the only agents you can actually, get on the phone if needed. With a deep understanding of our products and services, I can confidently say that JH State Farm absolutely excels in providing comprehensive coverage and exceptional customer service, and Jeremy Higginbotham is an outstanding boss and mentor. His life story is incredible and truly inspiring.

Customer service rep kept me on the phone 30 min when all I was trying to do was make a payment…read morebecause online it wouldn't let me. Charged me $5 when I wanted to do online but it wouldn't let me. Got an attitude being smart with me about I should know my policy cancelation. It says pay by 8/31 or it will cancel however it cancels at midnight the night before. Had to go over information two times with two different representative. Mark is the only one I would talk to that has good customer service!!! If I didn't need the cheap price monthly I would go elsewhere if I were you!!!

A great insurance company! They have saved me a lot of money over the years! I feel…read morecomfortable calling them with any questions about a claim or problem with my insurance carrier.

Not only were they able to get me a great savings over my last insurance company but when I had a…read moreclaim, Mallory went above and beyond to make sure that everything was taken care of perfectly! Thank you so much to everyone on the team.

Chrissy and her team are great!!! Very helpful and outgoing! Highly recommend!…read more Tim Griffith

Deceptive practices. Very annoyed I wasted my time gave them over two thousand dollars to insure a…read moretiny house, then wanted to double the price upon inspection. So you want me to pay 4,000 over ten years will keep increasing until it's worth more than the mortgage? Nah go to hell. These people are scammers I don't understand how they haven't been ran out of town

We have had our policy for 29 years with several different agents. This office is the best. I got…read morea chip in my windshield and with in an hour it was scheduled to be fixed the same day. The staff is nice and courteous.

I used Chris for financing a vehicle a couple of years ago and the process was awesome, quick, and…read morehonest with the available options. Just recently signed up for insurance as well. Will continue to do business with Chris and his team. They have been very pleasant to deal with and do a great job getting you the some of the better rates out there.

I purchased a new car last year and told Chris to insure it, he did and when a deer recently hit my…read morecar , i found out chris Leming only put liability on my new car, without even telling me.. Unprofessional , You bet , this cost me $6560.00 Out of pocket. Thanks Chris . I am going to tell everyone I know what shotty work you do. The only reason I rated you as one star, they don't let you do fractions.