My wife and I are retired and make crafts to occupy our time. We are looking to turn this into a…read moresmall business to sell our goods at local markets. Neither of us have any business experience. We needed help to set up sales tax collections for the county and state. We also wanted to review last year's taxes, as we found questions on the tax forms regarding businesses were not clear for us. We contacted the firm of Christine Hinton CPA and set up a consultation for a $75 fee through her website. Making the appointment was easy and we had a nice meeting with Christine where we explained what we were looking for and she reassured us that she could help us get pointed in the right direction. Unfortunately for us, that was the last time we would hear from Christine or her firm. I sent an email to michele@christinehintoncpa.com and got no reply. I called the office and talked with Michele who confirmed she received my email and did forward the message to Christine. She apologized, and assured me she would bring this to Ms. Hinton's attention. Still I haven't received any call back from Christine or her office to explain why I'm being ignored. It's been two months since my first consultation with Ms. Hinton and I haven't had a reply. I understand there are reasons why a firm wouldn't take small potatoes like us, but a phone call telling us this would be expected. This is our experience. Hope it helps you make your own decisions.

Christine Hinton is not just an outstanding CPA. She is a stellar businesswoman with business…read moreknowledge beyond tax law. Managing several companies CFO responsibilities, she represents your business as if it were her own. With pride, sound business decisions, and a non-bias business approach. If you want to do business with someone who cares for people, her community, and your business. Christine Hinton's CPA firm is the way to go.

Thank you thank you thank you for your assistance and help. You made a chore I hate each year so…read moremuch more pleasurable and easy. Will be back next year!!!!!

I'd give them negative stars if I could. For what you'd pay a real CPA, they're basically using…read moreTurbo Tax while you sit there. I was actually given only the signature page to sign of their Client Service Agreement, when I asked the preparer played dumb saying it was all there even though the first 2 pages were obviously missing since the bullet list started with #7... The worst part, they lost my tax documents!!!! HR Blocks exact response, "I know I folded them and put them at the front. Not sure what happened." So who knows who has my tax documents, it's obviously not an issue for HR Block.

Last year was the first time in 30 years that my wife and I needed tax preparation help. The reason…read morewas because my mother in law passed and the way her estate had been set up for inheritance distribution. It had been set up as an LLC. The accountant for the estate didn't get the tax docs sent to the family members until late March 2023. We made an appointment with H&R Block in Dawsonville GA but because it was the height of tax season we weren't able to get an appointment until the first week in April. I don't remember the name of the first "tax professional" we saw but she said she was unqualified to do taxes that involved an LLC. She made an appointment to see a different "professional" named Michael Y. After consulting Google for instruction ( which I could have done) he made an appointment for us to see a person named Cherry. We weren't able to see her until a few days after the tax deadline for 2023 again due to their schedule. Cherry successfully prepared our taxes but was only partially successful in filing them.Our state tax payment was almost immediately withdrawn from the bank but our federal taxes never were. Once I got in touch with the IRS they told me that our return hadn't been filed. I contacted Cherry again, went in for another appointment but she was unable to provide an explanation. She made me another copy of our return and I mailed the IRS a check. She also processed a refund of the tax prep fees we paid. She told me that once the IRS notice of penalties and fees was received to bring it in and H&R Block would refund that as well. I did so. This branch of H&R Block is only open 2 days per week in the off season for taxes ( Tuesday and Saturday). After not receiving our refunds for 6 weeks, I tried to call but nobody at the local office ever answered the phone. I went in on a Saturday and Michael Y was working. He blew me off completely saying he was expecting somebody for an appointment. There was NOBODY else in the office at the time. He gave me the phone number for his regional manager Robert E. I called Robert and he apologized for the treatment I had received from Michael. He also set an appointment for me to meet with yet another professional named Rebecca W. She again processed our refunds and provided me with her cell number to call if problems arose. Another 6 weeks passed without receiving our refunds ( which totaled a little short of $900.00). I called Rebecca and was told that she would look into it. She called me back and told me that they were being processed. A few more weeks passed without receiving our refunds. I tried to call Rebecca but she had blocked my number. I left Robert a few voicemails but never got a return call. 10 months later, we still haven't received our refunds. Don't expect H&R Block to stand by their word.