AJ has been doing our insurance for about six years. The renewal came in quite a bit higher so…read moreafter discussing everything with him, he was able to move things around and find a new carrier that was substantially more reasonable. Making sure you have comprehensive coverage is always critical, but saving money is important also! Thank you AJ.

I am an employee at Jeremy Higginbotham State Farm, and I would like to share my personal…read moreexperience as both an employee and a satisfied customer of our auto insurance, life insurance, and homeowners policies. First, he is one of the only agents you can actually, get on the phone if needed. With a deep understanding of our products and services, I can confidently say that JH State Farm absolutely excels in providing comprehensive coverage and exceptional customer service, and Jeremy Higginbotham is an outstanding boss and mentor. His life story is incredible and truly inspiring.

Customer service rep kept me on the phone 30 min when all I was trying to do was make a payment…read morebecause online it wouldn't let me. Charged me $5 when I wanted to do online but it wouldn't let me. Got an attitude being smart with me about I should know my policy cancelation. It says pay by 8/31 or it will cancel however it cancels at midnight the night before. Had to go over information two times with two different representative. Mark is the only one I would talk to that has good customer service!!! If I didn't need the cheap price monthly I would go elsewhere if I were you!!!

A great insurance company! They have saved me a lot of money over the years! I feel…read morecomfortable calling them with any questions about a claim or problem with my insurance carrier.

David is the best insurance ever. He is personal and caring! He has been there for me for every…read moreinsurance need in my life. He is more than willing to go the extra mile to make sure that me and my family are safe and taken care of. If you are looking for someone that actually has your back in the insurance jungle, David is your guy.!!!

Lee and his team are always happy and helpful. If you're looking for life auto or home insurance I…read morerecommend calling or visiting this office. His team is willing to go over your current policy to be sure you are protected.

Lee Towns and his entire team are incredible! Five Stars for professional, affordable, and…read moreresponsive customer service. Thanks for saving me a ton on my Home, Auto, and Life Insurance. I will recommend all my friends and family to Lee Towns State Farm.

I recently switched carriers to Farmers - I was able to get better coverage on my auto and home and…read moresaved money at the same time. Terry and Tiffany were very friendly and helpful - It was a very easy process to switch. They do all the work, you get all the benefit. I'm so happy i asked them for a quote - I highly recommend!

Terry Fredrickson insured my 3007 sq ft. brand new home in Braselton 5 BRS 3 BAS for only…read more$345,000.00, in 2024. When I switched to a new company and gave him more than 10 days notice (I had already paid the premium for the month), FARMERS charged me an additional premium. TERRY refused to communicate with billing and said that there is nothing he can do about it. However, when I switched over from my former insurance to him, and that insurance company did not upcharge me, he was willing to write a letter to them, so he knows what the correct procedure is. As a realtor, I know that $345,000.00 cannot rebuild a 5BR, 3 BA property, if the property is damaged. The property was grossly underinsured and FREDRICKSON was charging me almost $200.00 per month for monthly premiums. As a realtor, I should have known better but he came highly recommended so I did not double check the numbers. Anyway, $345000 for almost $200.00 per month is a "JACK." In my more than 20 years of home ownership, I have never had a worse insurance agent. To make matters worse, FARMERS IS sending the upcharged amount to a collections company. And FREDRICKSON is still silent. His only response, "I cannot confirm nor deny," you have to check with billing. When I asked him for a verification and validation of the debt, TERRY was not even man enough to call. He emailed that I should check with biling. PITIFUL? #Underinsured my home #overcharge on monthly billing #upcharge for extra month after cancellation #fakecollections

This insurance agency is amazing, Duane, Cindy, and all the others are 100% customer focused and…read morealways respond promptly to answer your questions or solve your issues. Very Strongly Recommend.

Quick, informative, friendly, helpful. These ladies did a great good job. Thank you Jackie and Sam!read more

Samantha was very friendly and helpful. She walked me through the entire process. I walked out very…read moresatisfied.