Have had to come into the branch every week for last 10 weeks (to pay the builders) and the…read morecashiers have been so helpful and friendly. They even remember me so makes the whole process so much quicker

Generally I've had mixed experiences here but recently I had a great experience where the staff…read morewere incredibly helpful as I had multiple transactions to carry out. The queue was dealt with really quickly and efficiently and the staff gave really helpful advice.

The cashier was nice and efficient, doing all the processes in a timely and professionally manner…read more Was also sure to be courteous and ask if there was anything else I needed before I went. Can be quite busy during the middle of the day, but this is also expected being that in the middle of Lewisham.

Have been here a few times and have never had a problem with any staff or any of their services…read more Their staff are very helpful and can help sort any problems you have with your account

I used to have an account here, which I closed down as I was so fed up with the inefficiency of the…read morecompanyas a whole. This particular branch was not too bad, the staff were a bit hit or miss, a few were excellent and there were a couple who were terrible.

I have used this branch for the past ten years. I have to say that it has deteriorated over this…read moretime. There is always a queue almost to the door, with, on average two cashiers on duty. There never seems to be an attempt to increase the number of cashiers at busy times. Having said that the customers all seem to be prepared to wait patiently in line. There is also a customer service desk which also is very busy. I usually use the quick drop facility when I pay in cash or cheques, I just have to put the paying in slip into an envelope along with the appropriate items that I am paying in and then post them into a slot, the cashiers retrieve them later in the day and pay them into my account, this has always worked fine.

This is the local branch of my bank, Lloyds…read more Lloyds Banking Group plc is a major British financial institution formed through the acquisition of HBOS by Lloyds TSB in 2009. The Group's history began in 1765 with the founding of Lloyds Bank, which is the fourth oldest bank in the United Kingdom. The Group's headquarters is located at 25 Gresham Street in the City of London and its registered office is on The Mound in Edinburgh. Lloyds Banking Group's activities are organised into Retail Banking (including Mortgages and Sole Traders), Commercial, Life, Pensions & Insurance, and Wealth & International. Lloyds' has extensive overseas operations in the US, Europe, the Middle East and Asia. On 13 October 2008, PM Gordon Brown announced a government plan for the Treasury to invest £37bn of new capital into major UK banks--including Royal Bank of Scotland Group, Lloyds TSB and HBOS--to avert a collapse of the financial sector.Barclays avoided taking a capital investment from the UK Government Today, the Government stake is below 19% and in May, the company paid its first dividend for 7 years In 2015, Lloyds is celebrating its 250th Anniversary.

I have been there a few times already and the staff has always been really helpful and friendly…read more They even come to talk to you if there is a little line (no more than 4-5 people) to try to help if they can. And although it is in a busy area and I always go to lunch time, I never have to queue for more than 10 minutes. Half of the times I did not have to wait at all. I must say I am really happy with my Lloyds services after having such awful experiences with my previous bank.

It's not often you judge a place when taking business away from them, but I did wonder what to…read moreexpect when closing my last account at the Halifax. In fact, they couldn't have been nicer about it, and understood my reasons for doing so, without pressurising me to change my mind. In five minutes, it was all done.

I have been very impressed with Halifax and this branch in particular. The branch is well laid out…read morewith cashiers (and cash points) on the right as you walk in and two welcome desks on the left. All the staff I have dealt with has been very friendly and always helpful. On matters that the staff couldn't help me with straight away (such as the opening of savings account) I was made an appointment to come back another day at a time that suited me. It was nice to see a bank that still seemed to care about its customers and give them the best deals possible. Obviously I don't simply rely on their advice as at the end of the day they are a business and want you to buy their products. But when I have decided that their product is the best on the market through my own research, then I come to them and have not been disappointed with their customer service thus far.

Great Bank, Great service. no queues most of the time and friendly staff.read more

Cant fault this branch. Friendly and helpful staff and rare to find a queue here. Good amount of…read moreparking as well. Much easier to access than the town branch and the staff are always seem to have more time to help.