This was my third visit to Hotel Carlton in the past 12 months, and what a transformation it has…read morebeen!
During my first visit, renovations were just beginning. My room was old-fashioned, with dated furnishings and an unpleasant red carpet. I didn't particularly enjoy my stay, but it was the closest hotel to my event.
Five months later, the renovations were in full swing. My updated room had charming wallpaper, a wonderful bed, and a new desk, but lacked seating. Construction noise throughout the day also made it difficult to relax.
My most recent visit, however, was a completely different experience!
The renovation appears nearly complete, and the hotel looks beautiful! The lobby is fully decorated, there's a new restaurant and bar, and upstairs, Wickerson's Garden has lovely patio furniture, making it a wonderful place to relax in the morning or late afternoon.
Our room was absolutely lovely and exceptionally clean! I always check for dust when entering a hotel room, and this one passed with flying colors. The beds were incredibly comfortable, and we had some of the best sleep we've ever had in a hotel.
The room also had the perfect amount of furniture, including a sofa chaise lounge, side chair, round table, and a beautiful green dresser that complemented the decor. Everything felt thoughtfully put together and inviting.
My only suggestions are to add a second wastebasket near the bathroom sink, since the only one is inside the separate toilet room, and to address the squeaky pocket doors, which can be quite loud at night.
What truly made this stay special was the staff.
Everyone was incredibly kind and welcoming. My cousin was undergoing chemotherapy nearby, and I requested a late checkout so my cousin could shower and rest before heading home. I was prepared to pay the fee, but the staff graciously accommodated us and waived the charge. They simply wanted to make our stay easier.
That genuine kindness meant so much to us and is something I will always remember.
The location is another reason I love staying at Hotel Carlton!
The hotel is right in the heart of downtown Atascadero, within walking distance of restaurants, bars, ice cream shops, vintage stores, a spa, Pilates studios, and a gym. Everything is just steps away!
There's even an adorable tea room called Tea Trolley around the corner. It's probably the prettiest tea house I've ever visited!
Most people know Paso Robles, but Atascadero is such a hidden gem. Its downtown is becoming increasingly vibrant and charming, with wonderful little businesses and gathering places. Every time I return, I discover something new.
Marriott has done an amazing job transforming this historic hotel into a beautiful Tribute Portfolio property. Having experienced it before, during, and now near the completion of its renovation, I can truly appreciate the transformation.
I'm already looking forward to returning for the Christmas holidays! I've been told downtown Atascadero transforms with Christmas lights and festive decorations, and I can't wait to experience it!
UPDATE: A Special Shout-Out to Skye and Cammie!
I accidentally left some important documents in that pretty green dresser I admired in our room!
I called the day after checkout and spoke with Cammie, who kindly alerted Housekeeping. When I called again on Sunday, Skye explained that Housekeeping hadn't seen the papers and had even checked the trash.
But he didn't give up! He double- and triple-checked the room, and after I gave him a more detailed description of where I had left them, he finally found them!
I'm incredibly grateful for his persistence and willingness to go the extra mile.
Thank you, Skye and Cammie, for the exceptional customer service! It's the people who truly make a hotel worth returning to!