I cannot believe how poor the service has been from this store! ordered a bed/desk combination for…read moremy son beginning of July and still waiting for delivery as of today Aug 12th, have the shelves but no actual bed unit... Wait on the phone several times to have promise after promise made but to no avail. Really what can you do? The online chat is not working due to the pandemic, 60minutes waiting time for any kind of response n the phone if you actually manage to get through, so here's a thought... do not take orders if you cannot fulfil them. My son is in a half completed bedroom because of poor service, no delivery, empty promises. If it ever does arrive lets hope the unit is not like the service. I learnt one thing from this, buy local and avoid Ikea.

Me and my friends was lost in IKEA™ and we stayed the night in one of their showrooms, to help…read moreavoiding this conundrum again I have a few suggestions 1. Add a shit ton more arrows there were barely any when I was lost I couldn't find any. 2. Make so many more "short cuts", basically destroy all of the walls apart from the showrooms. 3. Improve your maps, their deffective it's just a line.

Wayne signed a contract to fit a bathroom for £4000. We paid £3000 of this as an interim and he was…read moredue to get the rest on satisfactory completion. to date he has not complete the work - 5 weeks after the start date. He was totally unprofessional, very aggresive and the standard of his work was completely inadequate. The free standing bath and tap were not properly fixed, he had not fitted the shower door, the sink plugs were not fitted, plaster was left all over the wooden window frames and the tongue and groove paneling he fitted was atrocious. He was full of excuses for his shoddy work and when he returned to correct faulty work he caused damage to our brand new wooden window frames (cost £1000). Having damaged the window frame he left the job and sent us a load of inflammatory libellous text messages. We have contacted the citizens advice bureau - to forward our complaint to trading standards. Additionally we contacted corgi - on his website he claims to be corgi registered but doesn't show up on their website. Steer well clear.

I ordered a toilet which subsequently leaked and caused me a £200 water bill in 3 months. They sent…read moreme a replacement inlet valve which I had to have fitted at my cost. They tested the old one and said nothing was wrong with it. Water was still leaking into the pan but they did not believe me so I sent them a video to show water was still leaking.. They declared they did not know this! T They then said it was the flush valve so sent me a new one. Again, at my expense, I had it fitted but the water did not stop leaking. I took another video and sent it them. They then told me I needed a new inlet valve to deal with high water pressure. How they could come to this conclusion without testing is beyond me. I asked them how on earth I was to test the water. Their response: call out a plumber. They then told me that I needed to send the toilet back again for testing resulting in me having no toilet. I decided to cut my losses, so I had fitted a new inlet valve from James Hargreaves Plumbers merchants who were fantastic and it worked first time. I sent the Better Bathrooms inlet valve and the flush valve back to Better Bathrooms for testing. It took two courier attempts to pick it up because they failed to make a correct booking. They tested and said there was nothing wrong with the products. I have incurred hours of emails, phone calls, waiting in for couriers to not show up and the expense of three plumbers coming to fit these parts and a £200 water bill. I'm now taking them to court.

From the owner: BetterBathrooms.com is one of the UK leading bathroom retailers. We offer a wide range of bathroom…read moreproducts including bathroom suites, bathroom furniture, showers, baths, bathroom tiles and taps. All of our products are hand picked by product specialists and made to the highest quality, but sold at the most competitive prices online and in store.

Karl and Brian did a phenomenal job on our ensuite its a large room, bigger than our family…read morebathroom. We had a shower leak that nobody could/would fix and that various well known companies who we thought would install a new shower for us just didnt want to know about and if they did it would be for a ridulous amount of money. TipTop Bathrooms put our mind at rest right from the start, had all the answers to difficult obstacles, did the shower and tiled the floor all for a very affordable and reasonable price. These guys go out of their way to be helpful, are reliable and honest.

Initially a great job and Brian did a good job tiling.....we recommended to orhers, however after…read morecare service from Karl has been virtually none existent......took 6 weeks for one job to be fixed and on another occasion it took 10 weeks for a replacement item ( that he was supposed to fit) to be delivered - however he didn't have the common decency to do this and left it in the porch !!! Sorry to say but he has let himself down !!!!!