A fairly small Currys location (compared to their other branches) located in St Helens at Ravenhead Retail Park.
I came here hoping to return my faulty printer, I was shocked to see a large number of staff on the shop floor who just seemed to be doing nothing, they seemed to be in a couple of groups just talking to each other, this was made all the more frustrating as the returns desk was understaffed and they just seemed to stare at me waiting to be served.
The salespeople on the shop floor seemed really pushy to try and get me to spend more than double the value of my previous printer, despite telling them more than once that I would not be interested in spending £200 for a printer. They would constantly go on about how it is cheaper to run... even though I don't print much as it is and explained I wouldn't get the value out of it.
The same people on the shop floor trying to hound me to buy a more expensive printer were the same people who ignored me waiting in a growing queue - I found this a little insulting. They seemed more interested in my money than my time and providing good service. The staff member at the returns desk, on the other hand, seemed polite enough though.
Plenty of car parking outside the branch due to it being a retail park location.
There was a good stock of items which were out on show, but the selection of products to purchase was a lot worse, there were probably half a dozen printers alone that were on show, which were not stocked in store. Available to order online but not physically buy on the same day in-store.
The store is fine. I do think the staff standing around doing nothing, ignoring a queue of people is a huge issue, as well as the fact this turned out to be a wasted journey as I ended up having to go to a different store. A useful location in St Helens, but Liverpool Aintree and Warrington are much better and larger stores. 3* read more