Very nice atmosphere, Kirsty really knows that to do with my hair, and how it sits and works, very…read morepleased with it every time I go

Today I had my back waxed by Becca I have this done every…read morecouple of months and I have to say she was fantastic. Very professional friendly and more importantly No pain and a brilliant attention to detail. Thank you :) X

Went for a colour there this week. Asked for auburn. Top layer of hair was bleached and then…read morecovered with an allover dye. Left salon with fairly nice colour and trim costing £70. 4 days later, after 2 washes colour has washed out and I am left with my normal brown hair and bleached blonde streaks! Called salon who offered to cover it with a temporary dye. Refused a refund and told me it was my fault because I had agreed to the colour and I didn't use and expensive colour shampoo. 1) I was not told it would wash out so quickly or that 'toner' means temporary 2) I was not advised to use special shampoo 3) Temporary colour or not, if I pay £70 for my hair to be coloured I expect it to stay in for more than 4 days. All in all disgused with the customer service and their colouring skills. Will never go there again and would advise others to look elsewhere too.

I have been going to this salon for 5 years until one day I met "the manager" after very politley…read morequering the price of my childrens haircut (normally £5 each as they are under 5) I was told "I'm the manager of the salon and if you don't like it then don't come back" I will not be going back as this is a very bad attitude to have towards long standing customers and I actually feel very hurt that he thinks he can talk to customers in such a way.

I'm such a shocking customer when it comes to hairdressers and I have really struggled in the past…read moreto find somewhere I'm 100% happy with. I found the owner of hair 4 U when I was a little younger ;) He worked for a high street company at the time. I never know what to do with my hair and Will would advise what he thought was best and every time, without fail, he was right! I got comment after comment from friends. Well happy. Then my worst nightmare... He was promoted and moved on to manage more than be in the day to day life of a hairdresser. Aaarrrgggh! In the next 5 years, I tried salon after salon and stuck with a company in chorley that is excellent but I paid an arm and a leg each visit. Then the guy who cut my hair then left (theme going on here :)) so I was on the search again. After hours of trawling the Internet for reviews and recommendations etc... Imagine my delight to find Will... The owner of a new salon opening in Chorley! Woo-hoo! I booked in with him at his new posh place. Very nice decor and lovely staff. Drinks and mags on tap :) After my first visit around three years ago, I've never been anywhere else and never will as long as this company is going. I'm back to getting comments of friends and collegues again on how good my hair looks. Very very happy with the service from all staff and the friendly atmosphere at both chorley and leyland salons. Long live Hair 4 U!!!!!