This review is based on service and not cut -
Lost my stylist. She moved salons and hasn't updated her FB so I have no idea where she went. After days of reading reviews and deciding on where to go, I found Hair Razing. I was only a few blocks away when I decided on going, so I called. Nobody answered the phone (bad sign number one) - but they did say I could book an appointment online. Since I was driving, I didn't want to break the law, and just went there.
They had a sandwich board outside that said "walk-ins welcome" so I figured, lets give it a try. Two stylists inside, both doing men's cuts, and both doing a fairly decent job. (I should say my sister is a stylist, and an educator, and I used to work for Sebastian Hair Products, so I know what good and bad hair looks like.) Neither client looked exceptional, but I don't think either wanted something special anyways. It was a typical short men's cut, so, at least it looked clean and nice.
When I came in, one guy was already sitting down, and another guy entered from the back door at about the same time I entered. I sat in what must have been a waiting area. There was no reception desk. And while both stylists looked at me, neither gave me any acknowledgement of my arrival.
I sat patiently, figured, at least they are giving their clients their full attention, and took in the atmosphere. The place was decorated a little cheaply, but it had the personality I like. Lots of B-Horror movie posters, plus Shaun of the Dead, Nightmare Before Christmas, and they were watching Harry Potter and the Chamber of Secrets on the flatscreen. Ok, this could be my new salon...
Then,after about 15 minutes, and watching both stylists ring up their clients using square on their phones (hip, modern, use technology, all good signs) - they call their next clients. Then one just gives me a look, and says "and you are?" me "Just a walk in" - her "sorry, I am all booked for the entire day." other Stylist "Me too, maybe tomorrow?"
Me - "Its a bad sign of a business when you don't acknowledge someone for 15 minutes and then can't help them, I won't be coming back."
Also - If you don't have anymore walk-in space available - Bring in the Walk-ins Welcomed sign.
Finally - for a laugh, I logged on the website. Sure enough, I could have booked for one of them for 6:30pm. It was 4:30 at the time. If she had told me that, I would have taken it, gone and grabbed a bite, and come back. When I realized that I could have just booked for 6:30 online, and she didn't offer it to me, it bothered me even more. Then I got my hair destroyed by a second salon. Finally went to a third place that fixed it. But anyways, the work they were doing looked nice, but I won't ever know - CUZ THAT SERVICE SUCKED. read more