Just had the worst experience at this place. My stylist was with me to get the correct type of hair. Sign in store said there is a fine for touching and manipulating hair. Stylist asked at check out what exactly is the fine and why. Lady at register got angry, responded with attitude, and was extremely rude. I suggested they have a test pack of hair on display so customers know what they are getting before they buy like other stores in the area. Lady at register said, "then you go somewhere else". Advised her I have never been directed to go to a competitor by simply offering a suggestion and asking the details of a policy. I will NEVER give a dime of my money to this place. If customer service is not important to them then obviously they do not need the money from customers. Please do not give your money to an establishment that does not respect and appreciate you as a customer. read more