Took my grandbaby in for a haircut! Angel did a wonderful cut and was patient with her!read more

The so called manager Tonya is definitely not qualified to be a manager is one of the rudest, most…read moreuneducated and polite people that I have ever met. She screams and hollers at her employees in front of the customers using foul language in front of my kids, and she also was talking bringing up religion and saying who's religion is bad and which is not and I was so upset with her that I left and I didn't even end up getting my haircut that time, but I was getting ready to walk back out of the store, after I bought some supplies and I saw this beautiful African-American woman just gorgeous and she had a real warmth smile ,,, safe smile she said "ma'am will you please come back in the salon and let me do your wants and needs for your hair? I was so shocked and captivated by that genuine smile that that I went in and she gave me the perfect hair cut and style. never went back in but she just had a very inviting spirit very professional, very relaxing and she made me feel comfortable after how I felt so nasty with Tonya and her dis attitude. It was like Ebony Star was fixing Tonya's foul mischief cause I was planning to never go back and I been going and sending ppl there since you all opened for business.I don't think Tonya is manager appropriate if you want consistent business and customers. Ebony Star seems like the type of manager I would want running my business and keeping my customers coming back to back . Tonya is a little bit too old and nasty and rude, and if I must say OLD ENOUGH TO KNOW BETTER. knows better than to act like that and cursing your employees out because of something she did on someone schedule and I only know that from her screaming it throughout salon. And using foul dirty lang around my children I kindly ask her to respect my boundaries with the language and my young children who do learn and repeat. She told me if I didnt like it then it was my problem not hers. And then she said These GD and their religion bs can kiss my ass Muslims ,Jews,Christian,and any f*****ing more are all drinking Jim jones coolaid and I'm not falling for the God and Allah and crap.And she also said she thought gay men were aids infected and deserved to be on a deserted island, and starve to death. rude and unprofessional and inappropriate can one person be at that age you think would know how to treat people the golden rule we learn that kindergarten right I'm gonna go as far as I can up the command of chain that there is with the Through the Better Business Bureau down to the owner down to whoever and report her and have her taken from that job because she doesn't deserve it and I'm gonna make sure that anybody that I know that goes there and everybody that goes there for does not go back until she is no longer the manager But I did rent you guys one because that was what I had to give you guys but on the other hand, the girl that my hair what a wonderful lady she was beautiful me feel beautiful. She gets five stars and I hope she's always there working she deserves to be And then I bet the Customer population will change for sure. Thank you for hearing me out. Ebony you are a great hard worker making ppl as beautiful anMs yourself. one day you will have your very own salon,spa, massage shop or all of the above.

Audra Frangipani has been styling my hair for 27 years! I won't let anyone else touch my hair. I…read morealways leave with my exact vision. Miabella salon is upbeat, beautiful, and very clean-the absolute best. Always professional. I appreciate that Audra is always keeping up with the latest styles...she is the GOAT!

I normally don't post negative reviews, but after exhausting every reasonable attempt to resolve…read morethis privately, I feel I should share my experience. I visited this salon for hair color and an eyebrow wax. My appointment lasted over four hours, and before leaving I was happy enough with my hair to thank my stylist and leave a generous tip of over 20%. The next morning, when I looked in the mirror, I realized my eyebrows had been waxed far too thin, and a significant portion of my right eyebrow had been removed. I contacted my stylist, who later acknowledged that she had taken too much off and offered a $15 refund for the eyebrow wax. Unfortunately, the mistake ended up costing me much more than that. I had a wedding that weekend and had to purchase eyebrow growth serum, eyebrow makeup products, and ultimately pay for microblading in an attempt to correct the problem. I then contacted the salon owner, hoping the salon would stand behind the service provided there. I was told that the stylist was an independent contractor and that I would have to resolve the matter directly with her. After my bank dispute was denied, I reached out one final time, explained the additional expenses I had incurred, offered to provide receipts, and requested a refund for the original service. Instead of working toward a resolution, I was accused of trying to extort the stylist. I was also told that if I shared my experience publicly, she would post a video of me leaving the salon happy and tipping well. For me, that video simply reflects what actually happened--I didn't discover the eyebrow issue until the following morning. I'm sharing this because I believe customer service is measured not by whether mistakes happen, but by how they're handled afterward. In my experience, there was no meaningful effort to make things right. Everyone can decide for themselves where they choose to spend their money. I simply wanted others to know about my experience. 'Stylist' Beth Bradley Owner Audra Frangipani

Nikki is by far one of the best stylists in the TriCities. She learned from a very experienced…read moregroup at a young age and ended up opening her own business, on her own, by age 21 so if that doesn't tell you she's good at what she does then nothing will! It can be difficult to get in to her at times but it is absolutely worth the wait! Be persistent, she's in high demand with her loyal clientele. This young lady is a true artist who has surprised me she's not relocated to the big city already. She's on top of the trends and a great colorist.

Love Nikki she did an awesome job on my hair color/cut!!!read more

I feel like I hit the lottery of hairstylist!!!! Stacey is AMAZING!! She is the best hairdresser I…read morehave ever seen, she is very talented. I was able to get a quick appointment with her for all over highlights. My hair looks amazing, smells wonderful and it feels fantastic! She listened to my requests and recommended products for my hair that are wonderful! She is the sweetest person ever. I will be seeing Stacey for all my hair needs! Highly recommended!

Stopped in while visiting in Johnson City and had Stacey create some blonde highlights. She did an…read moreamazing job and really listened to what I was wanting. 100% recommend!

Sandy is great. I needed an appointment and we had trouble hooking up. Phone tag, but she kept…read moretrying back. I like her customer service attitude.

I just moved here from FL and nervous about finding a new hairdresser as had the same one for over…read more20 years! Sandra has colored and cut my hair twice and is wonderful. The staff are all friendly and the salon is really cute

I signed in online and booked a haircut and an eyebrow wax and was able to make the appointment…read moreright away. I was able to choose which stylist to see which is a great feature but since I had never been there before I chose "any stylist" from the website. When I arrived I only had to wait a short time and was seen by the next available stylist at the time I was scheduled. My stylist was also the manager, Jackie Willhite. She did a great job on my haircut and also waxing service and I enjoyed the conversation as well. The place is clean and well maintained.

Love this place, highly recommend! Everyone is great. They…read moreare great with kids. A mask is required bc of Covid 19 right now it im okay with that.

they charge way too much for kids haircut and my fiancé left hating his hair cut will never go…read moreback!!!!

We were in town for a wedding and needed to get our hair styled. My mom, my sister, and myself…read morewalked in without an appointment. The ladies created wonderful styles for the wedding - styles we were all complimented on repeatedly.

This new barber shop is on point! The vibe in there, the decor, the theme is unlike anywhere else…read morearound. Best haircuts for the best prices and the staff are great! Go check it out!

Top notch men's hair cutters! Katie has cut my hair for…read moresometime very pleased. She also began cutting my son's as well. Katie is a natural cutting men's hair. Relaxing atmosphere, high quality. You will be very satisfied. Steve Love