Beware - This place is a complete scam…read more I rarely leave reviews, but this was one of the most dishonest and unprofessional experiences I've ever had. I'll keep it short and highlight the biggest issues: 1. Terrible time management. Appointments mean nothing here. Expect to sit and wait while they spend hours with the person before you. 2. No price transparency. The woman who treated my kids (very kind but doesn't speak English) couldn't tell me the cost of treatment. She showed me what she claimed were lice/eggs, but there was no technology or microscope like other reputable places use just my naked eye and her word. 3. Unprofessional process. She started treatment without confirming cost, never tracked the time, and even left mid-treatment to help someone else. When you're charging by the hour, that feels like a deceptive practice. 4. Excessive charges. I received a bill two days later over $400 per child. My younger child is only 2 with barely any hair, yet they claimed her treatment took 2 hours. Completely unreasonable. 5. False promises about insurance. I was told I could submit for reimbursement. My insurance company literally laughed at the claim. Zero coverage, as expected. 6. Follow-up not included. After paying, I still had to ask for a follow-up check, which somehow wasn't part of the price. I was extremely diligent with aftercare, but honestly I don't believe these treatments were even necessary. This business takes advantage of families during a stressful, vulnerable time. Final word: Avoid at all costs. There are more professional, transparent, and honest options out there. Don't let anyone exploit you when you're trying to do the right thing for your kids.

Liz was amazing from the moment I called her in the evening. I did not think I had lice, but was…read moreunsure since I was around people that had it. I thought I should find out to make sure and for peace of mind. She told me she would definitely fit me in the next day. The girls in Fairfield couldn't have been nicer to me. The place was so clean which made me feel good. Thankfully, I did not have it, but now I know where to go if I am ever feeling that I need to get checked. I feel much more relaxed now and want to thank Liz, Desiree and the other girls for dealing with my craziness.

The Lice Chicks are a great help for any family dealing with lice, an incredibly contagious bug…read more No one wants to deal with lice, especially the harsh chemicals involved with killing them. With the Lice Chicks, no chemicals are involved and you still end up with a child that is lice free. Their salon is wonderfully child-friendly and their calm and empathetic nature helps put the kids (and parents) at immediate ease. It's super clean and comfortable with appropriate kid movies playing. I would recommend this service to anyone dealing with the hassle of lice. The Lice Chicks are professional, caring and get the job done. In fact, I intend to visit her monthly to ensure my kids do not get reinfected.

My daughter and I are from New Jersey and I booked an appointment to be seen in Orlando. I had been…read morein communication with the owner for about 16 hours and she let me know 30 minutes before my appointment that the technician did not speak English. I have a very anxious 7 year old that needs a technician that can explain what is happening step by step, otherwise panic will ensue. Once I found out the technician did not speak our language, i respectfully requested a refund of the deposit, which was denied. The owner said she did not see an issue, but the fact that she waited Until 30 minutes before our appointment to let us know feels extremely deceiving. As a local mom, School nurse, and small business consumer - I would not recommend

We have been using the Lice Treatment Center for years. Every year when my daughter leaves for the…read moresummer, bound for sleep away camp, the first appointment I make is for a Lice Treatment Center technician to meet her upon her return. More often then not she requires treatment for lice. I have always been impressed with our technician, she is thorough and friendly not to mention knowledgeable. The products she uses are safe and actually smell good! I HIGHLY recommend the Center. They respond quickly and follow-up to be sure all is well. With the reports of these mega-lice bugs in the media I am resting easy because I know if I have a problem LTC is there for me and my family!

From the owner: Our staff of pediatrician-trained technicians are available for "house calls" and will be…read moredispatched to your home within hours of your call. Our technicians are courteous, experienced and empathetic. The technicians will come to your home with all the tools necessary to solve your lice problems. Our own effective, all-natural and non-toxic products will be used to treat the infestation and facilitate the process of the removing live lice and nits. Our Mission is to provide families with a quick-response, natural, non-toxic ingredients system to deal with the consequences of head lice infestations. LTC is passionate about educating families; school and camp staffs; and administrators about lice prevention in order to mitigate the spread of lice in their highly susceptible populations.

We had a lice scare over the weekend and Lena was VERY prompt in identifying the problem via text…read morephoto and sending a technician to our home the same day. I was so appreciative. Svetlana, who came by, was lovely and so pleasant and set everyone at ease immediately. They were thorough and professional. We are so appreciative of the care we received and will certainly recommend Lice Free to others who need help!

SO GOOD!! Super responsive. A professional comes to your home--they are able to come next day (and…read morewe texted late the night before) and the technician arrived on time, was very quick, responsible, instilled great confidence, great with kids, it was fab. I had a follow up question about a possible nit, and they wrote back right away (like, within 30 seconds). It's definitely the BEST way to get checked / treatment, all toxin free. We would recommend these folks to everyone and anyone (and have!!).

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.