I wanted a simple trim and a good blowout…read more Denise gave me the exact cut that I wanted and the blow out was perfect. I was in and out of the salon within 30 minutes. My kinda service! Good, fast and efficient. I will definitely return.

My teenage daughter and I had an excellent experience here. We came in looking for a layered cut…read morefor my daughter's curly hair. She has had trouble finding someone to give her the cut she wanted, but Vale really delivered. She spent time consulting with my girl, taking the time to really understand what she was hoping for. She then delivered overall excellent service. She washed her hair and made her feel pampered. Then she did a beautiful cut that pleased even the pickiest little teen, lol. Lastly, she beautifully styled her natural curls. My daughter left really happy, which makes me very happy. Vale also started the appointment on time, which I really appreciated. My time is limited and I really appreciate when I feel my time is being valued and respected. She was very sweet and welcoming overall. They had water and little snacks available at the front, too, which was a cute and nice touch! Overall, a lovely experience here and we will return! :)

This will be my third time getting my color done with Taryn and I can confirm that she NEVER…read moredisappoints! Great service from start to finish. Everyone was extremely friendly! I waited for about two minutes then was seated at the chair where Taryn asked me about what I wanted. I showed her pictures for reference and she gave me her input. After consulting, she got to work! We did a red balayage, cut & blow dry. See video for hair transformation!! They made sure I felt comfortable every step of the way and in the end I loved my results!! Price is average. I paid about $400 with tip. Great salon to get your hair transformed!

Unprofessional. My "stylist" Patricia after 11 years decides she no longer wants to do my hair. I…read moretried to get an explanation as to why. She wouldn't answer my texts. She wouldn't see me in person. She called from the salon late in afternoon. It was very noisy in background and she was speaking FAST. I could only hear something about negativity. I have moderate to severe hearing loss coupled with severe tinnitus. She wouldn't let me say anything as she spoke so fast. I managed to ask her not to put words in my mouth, which she rejected and kept uttering words I could barely hear. I had wanted to originally speak to her about the color of my hair she did a full hilight on. There was no way she would speak to me. When I asked her if she would see me one last time, she said she didn't want to "touch my head" I have never complained about her in 11 years. I've been going to her every 7or 8 weeks consistently. I even wrote the owner of the salon Taryn. Her response back was only that she has the right to choose who she wants to service. I get that. She neglected to address that I couldn't hear/understand WHY?! Very unprofessional in my opinion. Thankfully I have found someone who actually gave my hair some style, nice color and way less expensive. I had no idea my type of hair could be styled in any other way than she had for all those years. My new stylist has 30 years of experience, so maybe that's what made the difference. This unprofessional "break up" was a blessing in disguise.

I came in as a last minute hair cut appointment with Alejandra. She was running behind and I was…read moreasked if I would like to wait or go with another stylist that was available. I didn't mind and went with another stylist, Luz. She was so sweet and amazing! I have thick hair and my hair had absolutely no shape. She really made my hair feel and look beautiful! It was the best decision I made. I definitely recommend Luz. She asked for photo references and it looked just like the photo! She pays attention to detail. I cannot wait to go back in a few months. Highly recommend! I love the music and how clean the location was. 10/10.

I had been growing out my hair to donate it to Children With Hair Loss (a non-profit that provides…read morewigs at no cost to children and young adults with hair loss. Instagram:@cwhl_org). The last 6 months my hair felt too long to manage and I was super looking forward to cutting it! I had never been to "U Beauty Bar" before, but I was happy to get a next-day appointment with the talented Alejandra Sanchez (Instagram: @styledbyalejandra)! When I arrived for my appointment, the staff was friendly and offered me coffee. Alejandra was very welcoming, friendly, and listened to my requests. She gave me a balayage on my natural undyed hair and the results were amazing! She was very thorough and attentive to all of my questions throughout the process. Alejandra also made sure that I was comfortable and explained all the steps to me so I would know what to expect. The almost 6 hours that I spent with Alejandra were pleasant and my hair color came out even more vibrant than I had imagined! I would highly recommend Alejandra!

Back again and let me just tell you that Kailey's hands are blessed! She's not intimidated by…read moretextured hair and she doesn't burn you either. The service when you walk into this salon is top notch and the staff is great!! Camila, works the front desk and she's incredible, professional and sweet. I love it here and it's worth the trip. Price points are great and I was in and out in under two hours. For my hair, that's incredible! I love supporting a local business that stands on delivering exceptional service! Check them out because they're all good and enjoy your service!

Sadly, I had a bad experience. I arrived promptly at 2:30 one hour late as my appointment was at…read more1:30 and I had written it down incorrectly. I called them when I realized my mistake and they said come in anyway. She claimed no time for highlights, but I guess wanted to make money of some sort so instead of rescheduling, she did roots (made them red) and put a toner on my hair (which washed out!) Why not wait and do it right then? I should have NEVER been told to come on in. So instead of highlights, we decided to try to fix the yellow hair and she wanted to do color on my roots claiming she could tone down the red. Within one week, bright red roots and bright yellow hair- worse than before I came in. I even showed her a photo AND told her NO red and I wanted white blonde. After spending almost $200 - and no I didn't tip the owner.... in the sun my roots were on fire - bright red when I specifically said NO RED and the rest my blonde hair was back to being yellow.. When the leaving the salor the temporary toner had worked - TEMPORARILY! She didn't color correct, but rather put a temporary toner that washed out (I could have done that myself for $20.00) and I could have made my own roots bright red for about $10.00. For me a total waste of my money. She claims if I had just done highlights the red and yellow would have been handled. So why tell me to come in??? Unfortunately, I don't trust her, so I won't be going back. Basically spent almost $200 and a week later worse than what I came in with. I never did my own hair, only touched up roots. Sadly, I could have given myself red roots and kept my yellow hair.- which was given to me by a great hairdresser, who did a beautiful job for about 4 years and then one day, being too busy, he made it all yellow. Anyway, I've had great hairdressers, but this was not one of them. She is probably best for brown hair not blonde on non-latinas. For me a total waste of money. I did have a much better experience with the Miami beauty school. They matched my roots perfectly to my hair. No need to spend hundreds of dollars on hairdressers.

Everyone from the front desk to nana the hair washer all amazing friendly. I went to Carlos to fix…read moremy hair and he did an amazing job very friendly professional and felt like a million bucks walking out. My hair looks healthier and longer even w a hair cut! The salon is very clean and modern

I had a very disappointing experience at what is considered a high-end salon…read more Before booking my first appointment, I sent photos of my current hair and inspiration pictures to the stylist. I have an AirTouch technique in my hair, and since the salon does not offer AirTouch services, I wanted to confirm in advance that we could achieve a similar look using balayage or highlights. I was assured we could proceed. At the appointment, I waited a bit (which I understand happens in Miami). Once seated, the stylist examined my hair carefully and suggested doing a half head of highlights first to see how my fine, chemically damaged hair would react. I appreciated the caution and explained my previous negative experience with another stylist. When I left the salon, I was happy. The result wasn't identical to my inspiration photos, but I felt good about it. However, after washing my hair once, I noticed obvious orange foil spots and poorly blended areas near my ears. I immediately contacted the salon, and to their credit, they accommodated me the next day for a correction. Unfortunately, the solution offered was to darken my roots to cover the orange spots. This left me questioning why I paid $450 to lighten my roots, only to have them darkened again. Now, just a little over two weeks later, my hair already looks grown out because of the darker roots. For the price point and reputation of this salon, I expected better execution and a longer-lasting result. I truly wanted to love the experience, but overall, I'm very disappointed.

I stopped in at this salon to see if anyone was available for a consultation. The receptionist set…read moreme up with Brian. I previously had gone to another high end salon in Coconut Grove. I thoroughly did my research reading all the reviews and set up a consultation with the owner figuring I was in good hands. I left after our consultation feeling confident that we were on the same page. There were a couple of red flags though, he said I should go blonde and that women should have long flowing hair. I have an edgy bob undercut. Shorter hair suits me best and it's me! I left his salon with uneven extremely brassy highlights after showing him many photos of what I wanted. Again he said yes, of course. I went into his salon with damaged hair from highlights previously done at another salon and left with even more over processed hair. Needless to say they lost a client. This brings me to R&H. Brian took the time to listen to me and was honest with me in that he didn't want to lighten my hair at this point because of the state my hair was in. We talked about our options and decided to do a gloss. From the beginning he said due to the different colors and unevenness of my hair, the gloss would add shine and tone down the brassiness. While it's not where I want my hair to be, it's a work in progress and for now I'm treating it with Olaplex and hair masks. My hair is shinier and softer. I appreciated Brian's honesty and candor and plan to visit him in the near future.

BEWARE This review…read moreis WAY OVERDUE. I have a horrific experience here and it alllll started when I called to book an appointment with a MASTER STYLIST and long behold I was placed with the lady who does nails and they were TRAINING to cut hair. SHE REUINED MY HAIR!!! Please refer to the photo. I mean it will be years before I can grow my bangs out, they go all the way back into by head far beyond my ears. BUT. I don't blame the stylist, she's new to the game. I BLAME THE STAFF. Starting from the receptionist who booked me with a trainy when I asked for a MASTER STYLIST. Down to the manager who I have yet to hear back from regarding a my refund. She litteraly just doesn't want to give me my money back and this happened In OCTOBER and we are now a few days short of JANUARY!!! I was taken at the Kendal location for a "fix" and while yes it blends better my hair is messed up and will be FOR A WHILE. If your reading this I WANT MY REFUND mainly because at this point I feel disrespected. COME ON PETER OF LONDON!!!

We are still somewhat new to the area, and I suddenly found myself in need of a gel pedi. After a…read morequick trusty Yelping of close highest rated salons, I landed here at QOD, highly rated with happy pedi customer reviews and less than a mile away! Pros: They greeted me and took me immediately as a walk in--yay! Though they are primarily Spanish speaking and I am sadly not, there was no issue with language barrier for getting what I want. I feel well understood. They sat me and quickly found a good gel color match. Everything that makes a pretty gel pedi look is possible. But... Cons: No posh massage chairs or designated pedi area at all. The technician will place a plastic non electric tub of water under the manicure desk and work with your feet placed to her chair under the table. It 's a no frills not particularly indulgent gel pedi. She briefly utilized a regular manual foot file/emory board to soften feet a little, but I totally miss the efficient electric files I'm used to! Note: NO SHADE on QOD and my nice nail tech Carolina is meant by these comments! End result is adequate and the price is commensurate for West Kendall Miami. However, since I only get a gel pedi every couple of months or so, I really prefer more of a special "spa" experience. It wasn't particularly enjoyable or relaxing at all. And no chit chat, since I don't speak enough Spanish. They do get the job done and "nailed the look" (haha), but I prefer a particular experience: foot massage, special comfy chairs, electric jacuzzi foot tubs, etc. I'm very willing to pay more for the experience! If you are into the look of your pedicure only, then it's fine. Still, I paid over $50 for a no frills gel pedi. Next month I may try a Groupon for a new place, until I find a match for me. I had high hopes, but this just isn't it.

The hairdresser did not listen to my instructions for my haircut. She ended up doing what she…read morewanted. Since it was my first time with her I asked her not to cut off too much. I also requested that she leave enough hair over my ears so that my hearing aides wouldn't show. She cut off the entire length of my almost shoulder length hair, thinned it too. Then she cut the sides so much that my hearing aides are showing. It's been two weeks and I still hate it and her too. This the 2nd hairdresser I've tried at this salon. I will not be returning, EVER.

I needed assistance washing and drying my hair due to a surgical procedure and the staff was very…read moreaccommodating and did an amazing job

I wanted to give a special thank you to Gisselle! She always takes her time on my hair and leaves…read moreme with curls that last all week!

My experience at this business was concerning due to the communication style of the owner and…read morestaff. Carlos, the owner, was unprofessional in his interactions and spoke to clients in a raised and aggressive tone when issues arose. In addition, the receptionist did not allow clients to fully explain their concerns and frequently interrupted or dismissed attempts to communicate. Overall, the customer service felt unwelcoming and made it difficult to address problems constructively.

I had a very disappointing experience at this place. The receptionist was extremely rude and…read morewouldn't let people speak or explain themselves. The owner also acted very unprofessional and disrespectfully, shouting in front of customers, which made everyone feel uncomfortable. I consider customer service and professionalism to very important aspects and unfortunately this establishment demonstrated neither

Appointment was provided exactly when I asked for it and services were outstanding. The hairdresser…read morewas magnificent. Highly recommend him, he's also the owner. The atmosphere was very pleasant and welcoming. Definitely will be going back for my touchup.

Wanted to try a new salon closer to my house and I was pleasantly surprised! Great service, super…read morenice staff, knowledgeable and nice and clean. Would recommend;)