My girlfriend went to get her eyebrows done. They got wax on her eyelashes and on the skin right…read morenext to her eye. She said it hurt really bad. It was puffy around her eye. When we called they seemed to not care what happened. She will not go back

Very Disappointing Experiences EVERY time…read more I am extremely disappointed with this nail salon and will not be returning. The quality of work is not up to par, and the customer service is even worse. I made an appointment, arrived on time, and still had to wait well past my scheduled time. When I approached the owner about my appointment, I was told that someone else was "ahead of me" because they had been waiting longer, despite the fact that I had an appointment. What is the point of scheduling if it isn't honored? This happens every-time I try to give this location another chance. When my nails were finally done the night prior, I repeatedly expressed I did not like them. The nail tech messed up numerous times peeling off the SUPER GLUED TIPS three different times. Unfortunately, the technician did not speak much English, making it very difficult to communicate and I clearly stated that I didn't like about the nails: the lengths were uneven, they were far too thick, and the color was not what I asked for. I went with my mother as a girls day and she contacted the owner to ask about fixing them she ensured me that I could come in and she would fix them free of charge and SET A TIME. Upon my arrival they were packed. Someone was in her chair getting their nails done. As soon as my appointment time had arrived I approached the owner questioning about my appointment time. She gave an excuse that they were busy. When I asked for a refund due to being unhappy with the service, the owner flat-out refused and told me I would not be getting one. She then said I should have said something while the nails were being done, which I absolutely did, multiple times. Not to mention as a business owner you should want to please your customers. My approach was not disrespectful, the owner declined to make eye contact with me, and continued to disregard everything that I was saying. Between the excessive wait time, poor-quality work, lack of communication, and refusal to take responsibility, this was a frustrating and disappointing experience. I would not recommend this salon to anyone who values their time or money.

I went here and they had someone work on my nails who didn't know what they were doing, I'm not…read morepicky about my nails but I would have liked them to be all one length and not different sizes. So if you want good quality nails I wouldn't go here because you will be able to tell right away As this girl was working on my nails she kept looking around to make sure nobody saw her when she made a mistake. Save your $60 for a better place that has experienced workers, or your better off trying to do it yourself at home I bet it would turn out way better than goin here The workers will and do talk crap about how you look when you walk in here and if you make a review that they don't like they will force you to change it or they won't help you. Over all it is a very unprofessional place and how they are still open is beyond me Enter at your own risk is what the door should say

This is the second time I've been to this establishment and I was treated and got the same quality…read moreof service which was terrible. I asked for a design on my nails. Didn't get it and the whole time I was there the person doing my nails was interested in everything and everyone else there accept me. She would stop moving the hot stone until it was too hot on my skin and I had to say something. Same with the hot towel.

I got acrylics done here and I came with a reference photo the woman that did my nails mixed an…read moreacrylic color specifically to match my picture, was very nice, and made sure I was happy with the result! The price was the best I've been able to find in my area and I'm overall very pleased with the service. 10/10 I will definitely be back.

Pedicure should have been nice and relaxing but they hurried so fast it was not. Normally Salons…read moremassage longer and take more time with toes. Very disappointed in my $45 pedicure. Also very disappointed in my manicure, not anything like the picture I showed and nails were very uneven. Daughter was getting hers done for her wedding and again nothing like the inspiration pic and uneven. If we show a picture and you cannot do the style, say so. . . Also got my granddaughters nails done and before we got home they all started peeling off...old polish, no top coat, who knows but again very disappointed. We had 6 people and I think only one was pleased with the service provided. What was meant to be a nice relaxing salon visit before the wedding weekend, was anything but. Will not recommend this salon, nor will I go back.

Lee does a FANTASTIC job every single time. She's always up to do a design or just a simple look…read more Go see her!

We had a great experience here today. Service was fast and they got 4 of us in right away. 2…read moremanicures and 2 pedicures. The A/C was perfect on this hot day. Felt like we were getting away for a bit! The deluxe pedicure $50 (regular pedicure $37) was a 10/10. Very relaxing!! The leg massages and hot stone massages were so soothing! The Hemp lotion smelled soooo good. It was clean inside and the smell of cleaners wasnt overpowering like other nail places. My husband also enjoyed himself a pedicure.

I love this place! Everyone is so friendly and knowledgeable. It is a clean and uplifting space…read morewith the best stylists around. I couldn't recommend this place more! :)

From the owner: Thomas and Company's goal is to make each guest feel welcomed and comfortable while receiving their…read moreservices! We want each guest to walk out feeling beautiful and confident!

In town for business, dropped by because of good Yelp reviews. Asked for a mani-pedi, they were…read morebusy, but worked me in. This is a place where the locals come, the owners seem to be hardworking, and they were friendly and knew most of their clientele. Pedicure looks great, cleaned up beautifully, and the scrub and massage well worth the extra $ for the deluxe. Nails are sooo much better and we're done efficiently--It's been a couple months since I had one. Experience is as you would want it to be, professional, timely, friendly and fair pr I will be back next time in town

My friend and I got some adorable pedicures. They were fairly busy even with our scheduled…read moreappointments, we waited like 20min but they were super communicative. Other customers seemed like they waited longer. Overall, they did a great job. About 35$/basic pedicure.

Always are able to get me in even if there is a little wait. They always listen to what I'm…read morethinking for my nails and they turn out terrific! I have been comung here for years.Would highly recommend them to anyone. Great atmosphere as well.

terrible service. took my wife to get her nails done and they couldn't get the shape right at all…read more they proceeded to argue with my wife and myself stating it her nails. they stated she would not have to pay for the nails due to the shape not correct and then proceeded to charge me for the whole thing. will not be returning or recommending

I called Zen Nail Bar last second on a Sunday and they squeezed me in for a full builder gel set!…read moreCrystal, the owner, personally did my nails and she did a phenomenal job. Allison at the front desk was incredibly helpful as well! I'm obsessed with the quality and look of my new nails and will definitely be back.

I had a mani and pedi appointment. It was not a very positive experience on many levels. I won't…read morereturn. Quality is poor.