A very, very bad experience. They fixed my hair twice, and it never turned out the way I wanted;…read morethe color was patchy. I would never go back or recommend that salon. Absolutely terrible.

Made an appointment with Madi for a cut. She is so kind and took great care of me. The atmosphere…read moreis clean and relaxing, I felt pampered even for just a cut. I will definitely be returning with my husband!

Was told to sign in to the yellow sheet sat their for over an hour then was told they where booked…read morefor the rest of the day definitely not impressed with being a first time customer very unprofessional there door advertiseds as walk ins welcome but clearly not the case

My hair always turns out good whenever I get my hair cut here, polite staff, I'd recommendread more

It was my first time going to this salon and I heard about it from a friend that also gets her hair…read moredone there. I had Lexie and she was amazing she was always checking in with me making sure I was doing okay and I'm a talker and she talked to me and it wasn't awkward. my friend usually gets her hair done by Lexie also and I always love her hair. My hair turned out really good and I made sure to leave a good tip because she deserves it.

I called the day before and booked an appointment for a shampoo, haircut and style before I had to…read moredrive down near the Metro Detroit Area later for a wedding with Jani (or Jayy-me?) last saturday at 11:30 a.m. The hair service normally takes 30 minutes with my normal hair dresser. Side note, this salon has treated me well with their hair services. I consider myself a generous tipper since I work in tipped wage as well. My hairdresser Liz and the other stylists always take care of me with respect. My nail appointment prior , went five minutes over and I ended up being ten minutes late for my hair appointment. I walked in to Jani? saying she has an appointment at 1, so she has to do a quicker service than usual, I said that wasn't a problem. I would just love a trim and a quick blow dry for the wedding later. Walking up to the chair, she then tells me that she's going to service my hair by FLAT IRONING my unwashed hair and DRY CUT IT... since she has an appointment at 1. I stated it was only 11:43 and she said, this appointment is actually 12. She denied me service after making an appointment knowing it was for a special occasion. There was no one else in the salon but her and her off-the-clock coworker. I have never been so disappointment in someone. She said "sorry," and I left. The whole event didn't sit well so I called and said I really didn't appreciate the way she communicated with me and Ive never really heard any hair stylist deny a planned service, to customer who has booked in advanced. Long story short... I said I didn't expect her to service my hair after all of this and she said "Im sorry, (monotone voice) is there anything I can say to MAKE YOU FEEL BETTER" Salon 3 Twelve is a great salon. Im talking about the one individual worker who turned into what was supposed to be a day of happiness and relaxation, into a stressful outcome.

did an alright job but charged for everything little thing. to take take off gel, put on gel, and…read moretons of service fees. atmosphere is amazing but people not the best.

The overall visual of the salon was quite pleasing. but, the color of my nails on my pinky finger…read moreand pointer finger were wrong. The nail shape was wrong, the overall result of my nails were disappointing. And The lady who did my nails, was aggressive, when buffing my nails and cutting my cuticles.

Great haircuts! I went in for a haircut and had a great experience after several of my boys got…read morecuts in the weeks prior to me going in. They all had a good experience as well. Daric explained that he is a professionally trained barber. Apparently the training goes much further than traditional "beauty schools" and his father, grandfather, and great-grandfather have all done the same thing - right here in Ithaca! Love the history and the experience - will be back there many times for more haircuts!