As a new client, I had a 60 min massage by Alison..she was extremely friendly and listened to my…read moreailments so she could tailor her technique to help relieve some pain. I booked a foot massage for the next day and can't wait to book her again for another full body massage. She is now my "go to " person for services. The front desk was also very pleasant and helpful.

This place is suppper cute! I also had an amazing experience here! I was greeted and welcomed as…read moresoon as I arrived and I noticed all my favorite brands of beauty and hair care gorgeously displayed as I walked in. Jenna, my friendly esthetician was also very prompt to see me and brought me to a clean and cozy room for my hair removal. She used sugaring technique, which for those who might not be familiar, is very difficult and if done incorrectly can be a not so pleasant experience. However, in my 10 years of waxing I can say this was in my top 3 greatest experiences. Jenna was friendly, welcoming and also extremely skilled in her technique. It was not only painless and quick, she got every last hair! I was seriously telling her I loved her! Haha trust me if you wax you understand. Anyways this place is wonderful and I totally recommend it! Thanks again Jenna - I will 100% be back!

I booked a blow out (w extensions) and hot tool and makeup with lashes and Sabrina did both my hair…read moreand makeup. 10/10! She finished in an hour 30 and nailed it. I live in Vegas and have had my hair and makeup done many places and Sabrina in Grand Rapids is my new favorite!

Responding to comment: I'm not looking to get it fixed. Your employees need more training…read more Very subpar for the price. Shampoo was the worst I have ever had. No rhythm or cohesiveness. Just scratch here scratch there. Don't think she even got the underside by my neck wet. She then started blowdrying very vigorous without putting in any heat protectant. Blowout was so mid. She took out her curling iron and put three curls in. Would not recommend.

I've been not great hair cuts lately so I thought I would try again. This salon was great! Carley…read morewas so sweet, I'm a shy person and she respected that. Will definitely be going back!

For the second time, we arrived for my daughters' appointments with specific stylists and the salon…read moreswitched the person cutting their hair. Both girls' cuts are uneven. My older daughter wears her long hair in a straight cut with some texturizing. One side is half inch longer than the other. My younger daughter's cut has random long pieces all over and the sides are uneven. We won't be going back.

Let me start with location. This place is located in a small room inside the bowels of a fitness…read morecenter, not far from the men's locker room. On the website a men's haircut is listed at $28. That seemed reasonable assuming they had talented and capable stylists. In fact, Grand River Barber Co, a local competitor, has several incredibly talented barbers that charge $28 because of demand. I got a basic men's cut, expecting to be charged $28, and they charged me $49. That's a 75% increase! After getting taken advantage of, I emailed the owner, only to be insulted and told I should have expected to pay that much. This place takes advantage of their customers.

My Honest Opinion Initially I gave heat salon 3/5 stars. It…read moreis a small salon, previously a blow dry bar, attached to my health club, very convenient for me. However, the owner told me that if I did not give a better rating that she would not do my hair. So I raised the rating, but I ALWAYS felt guilty for lying to soothe her ego and for my ease. Is Heat a 5/5 salon like David Mallett of New York? Absolutely not. As far as the local Lansing area goes? I would say Douglas J would get my best vote. Heat Salon is convenient for members at The M.A.C., not up-to-date on its website and pretty good. I would give it a 3/5, but being coerced by a hairdresser is so weird, I've got to drop it down a half a point 2.5/5

Great atmosphere, great people…read more Cam was able to accommodate her schedule for me which was super helpful.

Bondi feels like a place where once you step through the doors, they're ready to create a lovely…read moreexperience for you. Nice amenities and waiting area, but I've never waited more than 5 minutes. They are very welcoming, friendly and efficient. You can choose the experience level of the person you want to see if you don't already have a stylist. I see Kelly she's very knowledgeable and listens well, and my hair looks amazing when I leave.

Ordered 2 items for same day delivery. Only one in stock. Rather than offer shipping for the out of…read morestock local item, they canceled it from the order. This disqualified me for free delivery on the remaining item, so I called right away to cancel the order. They'd already processed it & there was nothing they could do. So be leery of same day delivery ordering. I'm hoping delivery charges will be removed.

Went in today to buy a few new makeup products I've been wanting to try & by the time I left, I…read morevowed to never return. It wasn't extremely busy (rainy weather kept the crowds away I suppose) so I was shocked that I couldn't find a single person to help me at all. I wandered around for far too long trying to locate specific items and then tried to color match myself. I thought maybe they were short staffed but then noticed whenever the employees walked by, they asked every single other customer if they needed help with anything. I made eye contact with a couple of employees but they simply kept walking like they were on a mission. I have no issue with asking for help, but every time I went to approach someone they were chatting or making a bee line elsewhere. I have never had an experience like this at this location before but it was frustrating enough that I walked out without buying anything and will take my time and money to a more deserving company that treats their customers feel welcome.

I decided to try out Bang for a blow out as they recently opened in Gaslight on Wealthy - super…read moreconvenient to me as I can walk there and such a CUTE location. I'm a lover of all things hair and appreciate a good blow out which I've been searching for since moving here from Chicago 3 years ago and voila there's a fabulous option walking distance from my house. Lindsey crushed it and seriously gave me one of the best blowouts I've ever had. I also got one of the shots that made my hair shine like I haven't seen in a long time. It lasted 5 days and let's just say I'll be running back for more. She carries A+ products, gives a heck of a scalp massage, and took the time to consult with me to make sure my hair looked fantastic.

Chopped all of my hair off here! They gave me champagne and everyone was so kind. Booked an…read moreappointment same day!

Bare Minerals is not wedding glam. Bombshell did not advertise or disclose they work exclusively…read morewith Bare Minerals products. They kept my deposit after my trial that went poorly. Then, they tried to charge me another 90$ for another trial. All of my bridesmaids wanted to cancel after they found out they work exclusively with Bare Minerals. I had to find a new makeup artist less than 60 days before my wedding. Nightmare. Poor customer service, they were not apologetic at all for wasting my time and money. Overpriced for little experience and limited skill set.

Bombshell is my go-to hair salon! It's so clean and cute inside, and I always feel super relaxed…read moreand comfortable when I go in. My hair stylist always does such a great job and I never have complaints :) They also offer drinks and snacks for you when you're in!