I have been going to Blown Away Salon (BAS) in Hayes for a several months now on a consistant basis…read moreand I am blown away (no pun intended) by the service and staff at BAS. I started looking into BAS because I saw a poor review on Facebook where a gal was chastizing them for the way they cut their sons hair and I was like there is more to this story, so I contacted them via email to find out what services they offer and pricing, within a few hours I had an appointment booked for everything I needed that afternoon. When I arrivied at the salon it was a cute little place that was clean and everyone seemed to be happy. They even have a little boutique in the front that has apparel, beauty supplies and more! BAS was very welcoming and extremely inclusive regardless as to who you are they welcome you with open arms. So back to my initial visit, I met with Michelle and we discussed what I was looking for and a little history about my past hair cuts. She proceeded to give me a fantastic hair cut, trimmed my unruly beard then went on to get some waxing done and I must say it was one of the best salon experiences I have has since moving to Virginia 3 years ago. (Prior to moving to the east coast I had been going to the same salon for over 10 years - im sure you know how hard it is to find a place that will take care of you like you are used too) The pricing for standard services seemed the norm to me from past salons visits in Virginia, the pricing for waxing is a bit high, however, Im a firm beleiver that you pay for what you get and am willing to spend a bit more for quality services. On a side note, if your modest about waxing certain areas, they make you feel extremely comfortable and at times you end up forgetting that you are getting waxed - until they pull the wax strip off then your like oh yea, its not all dandilions and rainbows, but its quick and well worth it for the end result. From the first time I went into BAS, to the most recent time (yesterday) I feel like I am part of the BAS family and always feel so welcomed - even on days that I dont really feel like "peopling" they always seem to get me out of that feeling and end up chatting the the appointment away. Thank you to Michelle and her team at BAS for all they do and I look forward to going back next month!

My wife has had multiple hair appointments for K-tip extensions. At first they started out great,…read morebut as time went on and after a few appointments they became worse and worse, making her lose more of her natural hair each time. It first started with the extensions being placed to high above the ear constantly pulling her hair. Then leading to the keratin placement and amount used. They're supposed to blend in not stick out like a sore thumb. She used almost a full inch for each extension placed, with this and the amount of hair used for each extension it looked tacky and rushed. With this last round of extensions they were placed too heavily and used too much keratin to hold them. As they began falling out they were taking a LOT of her natural hair with them. This hair used to go down to under her bra line and now it barely reaches her shoulders. She took the rest of them out today and couldn't believe her eyes. I come home to her crying and hating what has happened to her hair due to the amount lost and terrible inserts of the extensions. This type of service should stay the same throughout the appointments, and customers who continuously come back should not have to deal with their hair being ruined as a result of a lack of care and hurriedness to get the appointment done. We will not be returning as this has been a downhill ride from the start. Ruining someone's hair as a result of sloppy and lazy work is terrible when hair is one of the key features that people identify themselves with. And when you tarnish that it's time to go somewhere else. As far as service goes there are no immediate complaints. The workers were pleasant and friendly.