Not sure what went wrong. Walked in with hair down to my elbows/grown out shag. Requested "mermaid hair but distribute the density [between layers]". Walked out with sopping wet hair and 8" hacked off, ok fine, but what I cannot deal with is my hair no longer fits into a bun or pony without several bobby pins because 1) she cut a halo of "petals" around my entire head that are so thin/wispy its just strings of differing lengths of frizz 2) hair behind the ears is now shorter than everything else, including face frame pieces. never seen this in my liiiiiife. 3) she took my shag bangs back an additional 2" (to 4 finger widths back from hairline), so now there is a 3" layer on the top of my head! 4) nothing is even or symmetric esp face frame or baby bangs. To charge $110 for no wash, no styling, and a complete hack job is beyond disappointing. I will happily drive back to Portland to my old stylist to avoid this experience again. Do not recommend!!! read more