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    Hair By Dory

    5.0 (1 review)

    Services - Hair By Dory

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    30 days ago

    Helpful 5
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    Love this 4
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    AVEDA Salon Norrell

    AVEDA Salon Norrell

    4.5(216 reviews)
    3.4 mi
    $$

    I was referred to Caroline by my best friend, who spent years searching for someone who could truly…read moreperfect a short bob with a stacked back, and Caroline absolutely nailed it. Her haircut and color were incredible, which immediately gave me the confidence to book my own appointment. I have long, layered hair, and from the moment I arrived, Caroline was so engaging and attentive. She really listened to what I wanted and was patient throughout the entire process. She did my roots, balayage, haircut, and blowout. I couldn't be happier with the results. I especially appreciated that she didn't overcut and checked in along the way to make sure I was comfortable with the length. She's also incredibly efficient, never rushed, but very intentional with her time, which made the whole experience feel smooth and relaxing. I felt truly pampered, and the little add-ons made it even more special. The salon itself is beautiful and luxurious without feeling pretentious, and everyone there was so welcoming and kind. I've already booked my next appointment and would absolutely recommend Caroline to anyone looking for a stylist who really listens and delivers amazing results!

    Unfortunately, my experience at the salon ended on a very negative note, prompting me to write this…read morereview. I never expected to feel this way after 4 years, during which I worked with two different stylists. The first stylist is no longer there, and the reasons for her departure weren't shocking to read in other reviews. My second stylist, Jessica, had always been pleasant & professional until the last visit when she unexpectedly assigned the task of removing my bleach to another staff member. This person accidentally sprayed bleach into my eyes while rinsing my hair, & I realized too late that Jessica was not the one handling my treatment. She had delegated this critical part of the process without consulting me, which was completely out of character for her. I confronted Jessica while she was attending to another client, expressing my dissatisfaction with her decision to let someone else take over without my consent. This was a departure from her usual practice of managing the entire process herself. When the manager approached me, she presented an incident report and inquired if I needed medical assistance, which I declined due to potential costs. I requested the salon's insurance information, but she refused to provide it, insisting she couldn't give me money, which I never asked for. Her inability to handle the situation appropriately further highlighted the unprofessionalism I encountered, leaving me frustrated and disappointed with the salon's management. It's common knowledge that businesses maintain insurance policies to shield themselves from liability. My boyfriend asked the manager if she could provide cream for my face in case the bleach caused irritation, but she responded rudely, stating she couldn't help. Prior to that, while waiting for me in the lobby, he was informed that phone calls were not allowed inside & that he needed to step outside. Ultimately, she asked us to leave the premises, displaying a rude & anxious demeanor, even threatening to call the police. Such behavior is completely unacceptable, especially after an incident where bleach, water, and shampoo were splashed into a client's eyes. I cannot recommend this establishment under the current management. It's disheartening to see individuals cut corners in their jobs, passing responsibilities to less knowledgeable staff, which ultimately harms clients. We requested that the manager have the owner contact us, but that call never came. Sincerely, Alicia Valdes ----------------------------------------------------------------------------------------------- The owner's response to this review is below, along with my reply to clarify a few points. It's important to ensure that all communications are clear & straightforward, addressing any misunderstandings directly. Rebekah N. Business Owner May 11, 2026 (Rebekah) Alicia, we have tolerated your behavior far longer than we should have. Years of complaints, manipulative behavior, attempts to get free products/services, and creating issues at appointments have made it clear that you are not a client we are willing to continue accommodating. No one here wants to do your hair..its exhausting. (Alicia) Rebekah, there is nothing about me that should be tolerated; rather, you should have felt privileged to have me as a client. If you're referring to Courtney, your previous stylist, she consistently quoted one price but charged another. I have been the one enduring poor service, despite paying the inflated rates. I've seen your numerous negative reviews about this misleading practice affecting other clients as well. My experience with Courtney was particularly disappointing; her haircut made it seem like a child had taken over. During one appointment, she left bleach on my hair longer than necessary, ignoring my complaints about scalp burning while she took a lunch break, which ultimately resulted in a burn. I overlooked three unsatisfactory services from her. This is why I decided to give your salon another opportunity with Jessica. The "free" service was actually a donation to my non-profit organization, not for my personal benefit.(Tax Deductible for you). I did not request any "Free" products, but I did ask for a birthday discount both a month before and after my birthday, which was denied each time. I also referred my boyfriend to your salon and inquired about a possible discount for us. Although I was told yes, we ultimately chose not to go ahead because of the way you treated us. (Rebekah) Attempting to sneak back into the salon under another another name after being dismissed was deceptive, inappropriate, and honestly embarrassing. No one on our team is willing to service you moving forward. (Alicia) My mother booked an appointment, which she transferred to me. (Rebekah) You are no longer welcome at either of our salon locations. Stop contacting us, stop attempting to book appointments, and STOPPPP showing up at our businesses. (Alicia) I won't. Shame on you & staff!

    Photos
    AVEDA Salon Norrell
    AVEDA Salon Norrell
    AVEDA Salon Norrell

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    Salon Halo - Devin makes the BEST coffee here!!

    Salon Halo

    3.7(46 reviews)
    2.9 mi
    $$

    I am naturally a medium to dark brunette, and my appointment was for a light brown, golden-blonde…read morebalayage. I was at the salon for almost the entire day about eight hours to complete the service, which is not typical. At other salons, balayage services on my hair have taken three to four hours at most. After the service, I was encouraged to return in three months for what was described as a refresh, which was explained to me as removing any brassiness and maintaining the existing balayage. When I returned for that appointment, my hair was instead colored back to my natural dark brown, completely removing the balayage. This was not what had been explained to me, nor what I had agreed to. When I expressed my concerns, the response from the staff was unkind and dismissive, and there was no willingness to take responsibility or offer a meaningful solution. No effort was made to correct the situation or acknowledge how upsetting this experience was. I ultimately had to file a dispute with my bank because the salon was unwilling to work toward a fair resolution, and I will now need to find another salon to perform a color correction. Because of this experience, I do not recommend this salon. Based on what I observed, there is a lack of professionalism and integrity, and my concerns were met with dismissiveness rather than accountability. Anyone considering this salon should think twice.

    I was on the hunt for a salon who could do a touch up on my roots and maybe refresh my balayage,…read morebut the salon that did my hair last was completely booked up. I called Salon Halo and had a pleasant greeting from the receptionist (who I think was named Rachel but I'm not positive). She was able to arrange an appointment with the amazing Angela with just 45 minutes notice. Angela was a dream to work with. She gave me a full consultation which ensured my comfort prior to her working with my hair. She was very knowledgeable and a great listener, all traits that I look for in any stylist. She was easy to converse with and made my experience at the salon memorable and one to return for. We worked together to decide on the necessary color for my roots in order for them to most effectively blend with the rest of the hair. She applied a toner to the remainder of the hair and I was very pleased with the results. My hair, which was originally brown with caramel balayage, had turned brassy and orange. She revived my hair and trimmed my ends to give me an overall refresh that I desperately needed this holiday season. I will definitely be back to Salon Halo for my next Balayage treatment!

    Photos
    Salon Halo - Always training!

    Always training!

    Salon Halo - Glammed up work by @hairbyabigale

    Glammed up work by @hairbyabigale

    Salon Halo - Balayage by level 3 senior stylist Brittney Struble

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    Balayage by level 3 senior stylist Brittney Struble

    Meiling's Chair - Platinum steel hair by meiling

    Meiling's Chair

    4.6(62 reviews)
    4.3 mi
    $$

    I got my Hair glaze and blowout because my hair was turning into that undesirable orange/reddish…read morecolor after having gone through multiple rounds of highlight/lowlights and color bleaching in general. Meiling was quick to diagnose I needed a nice ash medium brown to tone everything down and add some shine while at it. She did it so quickly and efficiently I kind of doubled on how well it would turn out but I was so stupid for questioning her godliness! Once my hair was washed and blow-dried, it was the awesome dark medium hue I've been fighting to achieve for the past 1.5 years. AND it had nice shine to it. Both my Mom and daughter complimented on how shiny and healthy my hair looked. Will be back for more future glazing by this professional.

    Mei-Ling goes above and beyond any expectation you can fathom. Her friendly and funny personality…read morecan put any anxious person at ease. It took months of research to find the perfect stylist and she is the definition of perfection. Her honestly and knowledge of facial framing and color tones, helps with any style to suit your individual look. She guided me to the right warm tones for my dark hair color, which was virgin hair. So to say the least I walked in a bit nervous and left with the biggest smile on my face and holding back tears of joy. I haven't felt this beautiful in a long time, and thanks to Mei-ling, she sparked that light that I much needed.

    Photos
    Meiling's Chair
    Meiling's Chair - Before and after correction with balayage

    Before and after correction with balayage

    Meiling's Chair - Warm balayage by meiling

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    Warm balayage by meiling

    Pulse Salon and Spa - Cool golden blonde with dimension

    Pulse Salon and Spa

    4.5(34 reviews)
    14.7 mi
    $$

    Elina was the absolute best. A perfect blend of listening to the voice of the customer blended…read morewith her knowledge and skill. We cut a bunch off with absolutely no fear and for the first time in almost 1.5 yrs I am loving the color. Eager for even more blonde but love love love it. Not just a great cut color and style but she was so fun to work with. Alberto was attentive from offering me a towel since I got caught in the rain to discussion on pastrami sandwiches in NYC. Looking forward to my next visit and enjoying all of the compliments on my new doo! Felt like a small family experience which I love. We are a couple Google but this is LaDonna

    This was probably the strangest haircut I have ever had. To start. I had an appointment with…read moreAlberto, but that wasn't who I got. I got a young woman who had some really weird art on her nails, and she seemed to be very concerned about her nails when washing my hair. Not all of my hair was wet, the base of my scull was still dry. She combed it all straight and just cut along the bottom. Then she put a bunch of product in my hair and blow dried it, after that, she brushed it straight and trimmed it up again. I have had many haircuts and have not had layers in my hair and probably 20 years. But they did not start with cutting in layers on my hair. My son said it looked a little uneven in one spot in the back. You can see in the picture that on the right there is a little bit of a longer spot than the rest of it. The Salon reached out to me the same day. I posted this wishing to make it better and apologized. I do appreciate that, but I won't try it again.

    Photos
    Pulse Salon and Spa - Warm chestnut

    Warm chestnut

    Pulse Salon and Spa - Cool golden blonde

    Cool golden blonde

    Pulse Salon and Spa - Autumn red and golden tones for the Fall

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    Autumn red and golden tones for the Fall

    Hair By Dory - hair - Updated May 2026

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