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Hair Buzz

1.6 (19 reviews)
Closed • 9:30 am - 8:30 pm
Updated 2 months ago

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Went into this store to get clips and mousse. The sign on the shelf said the clips were $2.49. When the woman rung up my order, the clips came to $3.99. I told her the price was wrong and what the shelf price said. After snapping a picture and showing the woman at the register, she came with me to the location and saw for herself that the price indeed said $2.49. Soo she tells me I have to talk to the manager and tells me to go find him. I told her, no, you need him to come here to change this. The manager then looks for himself at the shelf price, and then says, "the price is wrong", and snatches the wrong sign off of the clips. I told the manager that he has to honor the original sign because that is what he marketed the sign for the clips. He was adamant about trying to explain, and when I realized that the manager/owner of this store was not going to honor the original price, I left. Any store greedy enough to not admit their faults, or honor the price listed does not deserve my business. Here is the pic of the price of the clips. I will not be going back to this store--there are more honest and less greedy places, than this!

Virtually empty store contrary to rep's statement that managers were too busy to take my call

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5 months ago

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1 year ago

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4 years ago

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3 years ago

Helpful 1
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5 years ago

Business owner information

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Gemmy S.

Helpful 4
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5 years ago

Business owner information

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Gemmy S.

Helpful 1
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5 years ago

Business owner information

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Gemmy S.

Helpful 1
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3 years ago

Helpful 2
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3 years ago

Helpful 1
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4 years ago

Helpful 1
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8 years ago

Helpful 1
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7 years ago

Helpful 4
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8 years ago

Helpful 3
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8 years ago

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6 years ago

This hair store has everything but Horrible customer service! These people are beyond rude and disrespectful!

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11 years ago

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11 years ago

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7 years ago

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8 years ago

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Bluemercury

Bluemercury

3.4(82 reviews)
3.6 mi•Rittenhouse Square, Penn Center
•$$$

Two stars only for this one associate who helped me before. More on that later…read more... BUT ZERO STARS FOR THE STORE & OTHER PERSONNEL. Came in on a Sunday looking for eye shadows. The banner by the store said that they had some 30% deal going on, store was empty, and had two associates on staff. When I came in, they were loudly discussing how someone said something to them and how they were upset ( the usual "she said he said"...). I went to one of the make up stands to see what eye shadow it had. The samples had VISIBLE DUST AND HAIR IN THEM. I went around to more stands, looked at skin care stuff too. Really wished one of them would break from their drama & help me, but no. No other person walked in, I was the only one, but none of them paid any attention. They also never told me about that 30% deal. I came in here before on two occasions & there was this one associate, cute blond young girl, who would always help me. And I bought multiple things both times! And because of her recommendations I made a third purchase online. But this time she wasn't there, and those other associates didn't help me, and I really needed help picking eyeshadows. So I walked out without a purchase. I will not be back!

Orders are filled very quickly and wonderful samples are included with each order. Love this place!!read more

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Bluemercury - Bluemercury Philadelphia, Rittenhouse Square exterior

Bluemercury Philadelphia, Rittenhouse Square exterior

Bluemercury
Bluemercury - Returned this - not worth your money

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Returned this - not worth your money

KBeauty outlet

KBeauty outlet

5.0(18 reviews)
4.0 mi•Chinatown

K-BEAUTY OUTLET in Philly is a Korean skincare store located in Chinatown. I've been here a couple…read moreof times and the staff are always welcoming and very helpful in answering any questions pertaining to your skin needs. So far, with help and recommendations from their staff, I've purchased eye cream, eye patches, facial moisturizer, toner, and lip glosses, which all seem to be good quality. The cost seems to be equal to or maybe even a little more than, other places you can get some products. Parking is close to non-existent.

I was excited to check this place out over the weekend and it really exceeded my expectations! The…read morestore is spotless, bright, and very well laid out with a ton of products (skincare, hair care, masks, makeup etc.) I was planning on just browsing and maybe picking up a mask to try but after a surprise sunburn (who knew you could get sunburnt just wandering around the city in 70 degree weather?!) further inflamed my already redness prone skin, I figured I'd see if they had anything that could help. I was skeptical because I've tried expensive products (Stilla, Dr. Jart, Smashbox etc.) and nothing had ever worked. Luckily for me, I was quickly approached by one of the helpful sales associates who asked what I was looking for and gave me some great recommendations! She was knowledgeable, so nice, and not at all pushy. She had me try the two products she said worked very well redness and I wound up buying them both - a lightweight moisturizer and a skin soothing mist. I'm new to Korean beauty but I'm really impressed with these two products already (it's only been 2 days!) The moisturizer feels incredible and I've definitely noticed a slight improvement in my redness. The spray was a godsend all weekend on my sunburn and smells so good! It's in a great location in Chinatown, very close to the Reading Terminal market. I'll definitely be back when I visit Philly again!

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KBeauty outlet
KBeauty outlet - Korean Kiss Me Brown Mascara

Korean Kiss Me Brown Mascara

KBeauty outlet - Makeup

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Makeup

Glossier Philadelphia - Interior

Glossier Philadelphia

4.8(11 reviews)
3.6 mi•Rittenhouse Square

This is almost embarrassing to admit but at the age of 35, I am very, very late to the makeup game…read more My toiletries bag is full of the same crusty products I've been using for the past 5+ years. In a rare bout of experimentation recently, I was all set to pull the trigger on buying some products from Glossier on their website when I saw they had a brick and mortar in Philly and decided to go check it out. And I'm so glad I did! Being able to compare different colors/shades and seeing how they looked on my skin made a huge difference. The ladies in the pink jumpsuits were very friendly and quick to offer recommendations and advice if you ask. My only two critiques: 1. The area right by the front door got very crowded. If you walk a little bit further in towards the back, there were much fewer people with the same exact products to play around with. 2. Some of the samplers needed to be thrown out (dried up, nothing on the bottom). I liked that they had a lot of swabs, makeup remover, and hand sanitizer on hand, but that doesn't really help if the sampler product is useless. They're running a promo now where if you spend over a certain amount, you get a free pink mug!

Today, I visited this charming girly beauty store in downtown Philadelphia for the first time and…read morewanted to check out two new perfumes recently launched: Glossier You Doux and You Rêve. I didn't choose either of the delightful, light, lovely fragrances. I preferred the Glossier limited edition birthday cake candle, which smells yummy. Their candles are affordable, have long-lasting aromas, and have a nice throw.

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Glossier Philadelphia - Inside the store. It's so pretty!

Inside the store. It's so pretty!

Glossier Philadelphia - Order pickup

Order pickup

Glossier Philadelphia - Candle

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Candle

Target - Pampers Swaddlers

Target

3.0(106 reviews)
3.4 mi•Penn Center, Rittenhouse Square
Shipping

I love Target, and the Chestnut Street Philadelphia location is a prime example of how a major…read moreretail brand can adapt to city living without losing what makes it great. I grew up visiting Target in the suburbs, so discovering this location in Philadelphia immediately felt familiar. It maintains the brand's accessibility and comfort while smartly adapting to city life. The store is consistently clean, bright, organized, and well-stocked. The staff is friendly and helpful, the grocery selection is genuinely fresh, and the overall experience feels thoughtful and efficient. What Target does especially well is discernment. The product mix feels curated rather than crowded, with a smart balance of affordability, quality, and style across groceries, home goods, essentials, and private-label products. Their app also stands out, particularly the real-time inventory tools that make pickup and delivery seamless. More broadly, Target is one of the few major retailers that has preserved the strengths of brick-and-mortar shopping while still evolving for modern life. I suspect part of that comes from the company's Minnesota roots and the strong Scandinavian influence embedded in the culture there. You can feel it in the stores: clean layouts, restrained design, thoughtful presentation, efficiency paired with warmth, and an emphasis on functionality without sacrificing quality. It stands apart from most big-box retail in America. The Chestnut Street location embodies that philosophy perfectly. Similar to what brands like Barnes & Noble and Bloomingdale's have done with their urban stores, Target has adapted away from oversized suburban formats in certain city environments without sacrificing the core experience. The nearby location by the Barnes Foundation is excellent as well. It's larger than the Chestnut Street store but not a sprawling mega store, making it especially well-suited for city living while still offering a broader inventory and the convenience of free parking. Both locations feel like thoughtful adaptations of the traditional suburban retail model rather than watered-down versions. As parents, we've also been consistently impressed by Target's private-label products. Their diapers, formula, yogurt pouches, peanut butter, dairy products, pasta, and other everyday essentials have all been of excellent quality at prices meaningfully lower than those of many national brands. Target's Philadelphia stores demonstrate how thoughtful, adaptable retail can succeed in urban environments while preserving the core values that built customer loyalty in the first place. Highly recommended!

Inreally hope that some day in tye future, that these stores would carry prepared sandwiches and…read moreother types of food wherr people can take the food out and consume it without preparing it at home. There are complete aisles of bread and cereals, and even fruit, but nothing that I can purchase and eat it right now. Everything else about this store is awesome, and the prices here are very low. Thry do have cold beverages but I couldn't find any of those Starbucks cold brewed coffee. I saw plenty of pet food, clothes, and paper products, but thry had nothing that I nreded right now. I pretty much left without getting a thing.

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Target - Pampers Wipes

Pampers Wipes

Target - Gerber Formula

Gerber Formula

Target

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SEPHORA

SEPHORA

3.3(215 reviews)
3.5 mi•Penn Center, Rittenhouse Square
•$$$

Went in on a Saturday afternoon after doing way too much research on eyelash serums. I'm talking…read moreReddit deep dives and hours on Google. I wanted an actual in person opinion before dropping that kind of money. I asked an associate about a few options, told her what I've used before, what I was looking for, just trying to give context. It was busy, so I get that it's hectic. But she was clearly over it. Eyes glazing over, super short responses, that vibe where someone is already tired of you and you just started talking. She basically pointed at one product and kind of brushed me off. The frustrating part is I was already leaning toward that exact serum. I just wanted confirmation or a little insight. Instead I felt like I was inconveniencing her for asking basic questions in a store that literally sells beauty advice as part of the experience. Sephora is already pricey, so the whole reason I went in instead of ordering online was for guidance. If I'm going to get treated like that, I might as well just click buy from home next time. Cashiers were nice though. So at least checkout didn't feel awkward.

I visit once a year usually around my birthday. I have chemical sensitivity and migraines but like…read moreto treat myself to a new carefully selected fragrance. I was greeted upon entering. I approached a team member in the makeup section and asked for assistance with a new fragrance. The nice young lady referred me to Ms Dorthy who was a few steps away. It was busy and she kindly held that area down. I mentioned that I have Gucci Blossom from a while back but started triggering migraines. I have DK Good Girl which I would need to spray way in advance. Marc Jacob Daisy is my most recent. As I grew older the Spider Senses became stronger. Lol Ms Dorthy suggested several fragrances. I went with a travel of a Jo Malone. I am not built for the cold and spoke with Kimberly about hair hydration. I went with her recommendation of a Briigeo Travel Kit. Kind recommendations. Self Care on a budget. Looking forward to my upcoming birthday reward.

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SEPHORA
SEPHORA
SEPHORA

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Hair Buzz - cosmetics - Updated May 2026

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