I was moving from Texas to West Virginia this week and needed to find a place asap so Marsha…read morereached out to me immediately showing me some options and immediately after selecting the house she made it happen for us. I got here today and I couldn't be happier! Very beautiful neighborhood and home and I got to meet her in person because she drove over to make sure we were happy and took care of everything!! Thanks you Marsha!! I will definitely be referring others!

Upon cancellation I was charged for repairs in the amount of $957.11 plus a 10% management…read moreoversight fee of $95.21. The repairs were horrendous. I had to hire a contractor to come in and fix what they did to get it show ready. I provided photos in the link below for others to get an idea of what to expect for maintenance. They charge $65 an hour for labor. With the repairs and oversight fee totals $1,047.32. And the repair cost was for wall patches, paint touch up, and clean up. Took 13 hours total. I cancelled my agreement with ECREG because their failure to complete repairs and market my home in a timely manner. Once you cancel your lease agreement expect to pay the annual admin fee, document retention fee of $99, and a 10% management fee for repairs. I got hit with 2 different 10% management fees for the touch-ups and re-key the front door which costed $150. There's also a tenant procurement fee of 100.00% of the first month's rent. They basically take a whole months rent for finding a new tenant on top of the monthly management fee they take out every month. I should have read the negative reviews before going with this company.

So where do I start. My wife and I went to rent a property in the north end of Hagerstown when my…read moreson was first born. Alice Guy showed us this place on the second floor of a 2 unit property. It was nice enough. The day she showed us this place the other tenants wasn't around or more likely Alice told them to stay out of sight. Looked at the place and it was nice enough for the price. We went for it. We were all ready to move out of the west end and into a safe place for us to raise our son. We signed and got the key. So we decided to stop by the place and check it out and start a game plan for our move and where we would be putting things. Upon our arrival to the place the neighbors down stairs were apparently home now. Me trying to be a friendly neighbor waved and smiled trying to make a good first impression. Well we got met with the look that you would give a piece of chewed bubblegum you stepped on. Not friendly at all. Ok I let it go. Maybe they are having a bad day. Walked up the stairs and got met with a large pile of dog shit in front of the door. Maybe they didn't see the dog go up there and were rushing to get ready for work. Let it go. Scooted the doormat with the shit on it off to the side so we could walk into the apartment. Mind you we have our young son. These people saw we had him with us. We are about 5 minutes in the place and instantly transported into an extremely loud night club. The entire house was vibrating from the volume they were playing. Needless to say my son woke up and started crying. Now i'm pissed and feel like i was lied to witch i was. Alice Guy told me the people down stairs were very nice people and easy to get along with. We walked to the car and called Alice and got no answer. We drove to the office and turned the key in. we told the dumb ass working in the office we were met with hostility from the second we walked stepped out of our car and i could not take the place do to feeling it was unsafe for my family. I even let her keep the security deposit and first month's rent due to us signing the contract with her. I can not tell you how long it has been since I thought about that situation I avoided for my and my family's safety. Today, about 6 years later, I received a letter from a debt collector on the behalf of Alice Guy. she needs to be put out of business for her shady practices. If you know what is good for you you WILL NOT do business with her. To you Alice what goes around comes around. Your karma will come back to bite you in the ass and you will have no one to blame but yourself. You are the lowest scum on earth. You honestly put scum lords to shame.

Would not recommend Alice Guy to anyone. Save yourself the headache. She is rude, unprofessional,…read moreand last but not least condescending. Like I said, save yourself the headache.

These people are crooks they had a whole month to get the property ready for me and my family to…read moremove in and nothing absolutely nothing was taking care of. It was dirty from top to bottom. Also trying to reach Alex or anybody for that matter is damn near impossible. Anytime you drive pass their office there is never anybody there. Never again will I rent from them. They are CROOKS

Me and my family rent a house over 915 Mercer dr for 4 year when we got the house wasn't paint…read morebathrooms were dirty toilet, towel holder broken carpet dirty and stain the whole house wasn't paint carpet in the rooms stains basement wasn't finish, floor in the kitchen-was a metal plate was sticking up cut my self ones with that. kitchens cabinets wasn't clean the whole house wasn't rent ready now. Alex send us a full envelope with all the stuff i mention before charging us more $2000 in repairs And he was that one showing us the house and he is aware of me taking all this pictures too. Please I will avise everyone not renting from this people don't do it they will still from you and are liars as well never repair when you call then if they do they will take long to send somebody to get it fix. Please google read everyone review and don't advertise them. they are liars. They still from their attendance.

Professional Property Services has managed my rental property for 15 years. They have been…read moreexcellent and exceeded my expectations. They are very efficient and proactive in all aspects of management and have always provided me with the information and recommendations I need to make decisions. I no longer live in MD and have no worries about my property being managed well in my absence. Thank you, Angela and all the people, at PPS!

I have been working with Professional Property Services since 1993. I have always had a great…read morerelationship with all the staff. We work well together providing our customers with exceptional service. I recommend Angela with all of your needs for taking care of your property rentals. Sheila Ellis, AmeriClean Cleaning Specialists

If you value your money do not use Potomac Property Management AKA as Draper Property Management…read more They let your property deteriorate in value, charge you for false items, lie to you and don't send you the money they collected for the rent.

From the owner: Potomac Property Management is full service property Management Company. We service Washington and…read moreFrederick counties in Maryland with a focus in leasing and management of residential and commercial property. Soon expanding into Berkeley, and Jefferson Counties in West Virginia.

This is easily the worst, most apathetic property management company I have ever dealt with. They…read moredo not care about the safety of the people in its communities, nor for the cleanliness of its properties. If you need an example, just drive through The Commons of Avalon, in Frederick, MD to witness it first hand. They make promise after promise with regard to maintaining their properties with absolutely no follow-through. They charge an outlandish HOA fee providing the legal minimum in return, and will charge huge assessment fees whenever they need to collect more money--I can only assume--because they failed to manage their business expenses appropriately in the recent past. If you reading this review in consideration of living on one of their properties, be warned, you will NOT be happy.

My company has used Sunshine Management since 2016 and have never experienced anything other than…read morephenomenal service from Mark, our Property Manager. He is readily available to assist in any matter or answer any question we may have. Mark communicates effectively and keeps us up to date on anything happening in the building that is out of the norm. Mark recently changed positions and Rene has taken over, which has been a smooth transition and no balls have been dropped. I look forward to our continued relationship with Sunshine Management.

We moved here last year when my husband was relocated for work. Not knowing the area we found it…read morevery overwhelming and confusing to try to search for a home for our family. Kari worked with us each step of the way and after much searching we found a great home in a neighborhood that we love and felt very comfortable in. Kari went above and beyond for us to make sure we felt at home in our new city.

Kari has assisted my family on several real estate transactions over the past few years. She helped…read moreme sell my mothers home in a very difficult market and walked me thru this process step by step. She had a strong marketing plan and kept us in the loop throughout. Kari also recently helped my family find a new home in the area keeping in mind our wants and needs and in the end getting us a great deal on our dream home. She is a dedicated and knowledgable agent and we know we will recommend her to all are family and friends.

My experience with Jennifer Pascal, a property manager with Clagett Enterprises was very negative…read more I was offered a lease that contained illegal clauses and did not respect Maryland Landlord Tenant Law. The lease contained typos and was never corrected / updated according to the Law. 1 clause stated that I was responsible for rodents and pests that may appear in the townhouse, 48 hours after occupancy. During Showing, Jennifer stated that tenants are not responsible for the care of the small lawn. Yet the lease stated the opposite. Getting Jennifer to correct the lawn care and other lease clauses, was a nightmare. There was a "Possession Clause" which stated that the property may not be available, upon the beginning of the Lease term, even though rent has been paid. The Lease was 1 sided and sketchy. When I asked Jennifer for a law-abiding lease, my request was denied.

They should receive a negative star rating. This company manages the homeowners association (HOA)…read morein my community and has raised the HOA fee four times in the past five years. The fee started at $90 and is now $354 for snow and grass removal. The grass is contaminated and full of weeds because it hasn't been maintained properly, yet they do nothing to fix it. There are also issues with parking and traffic, but they continue to ignore them. Make sure you understand the role of the HOA in your community. They are supposed to solve problems, but they don't. I keep wondering where all that money is going.

Vikki Lee was an outstanding landlord for my wife and I. Luckily, we only had one maintenance…read morerequest but Vikki was extremely quick to respond and got it fixed immediately. She was great to work with and she made our renting experience seamless!

They wasted our time. I asked them to look on military by owner in tandem with other renter sites…read more The gentleman in the office held our property for a few months thinking I was renting to a relative. Meanwhile, I do not have any relatives here. That speaks to their lack of organization. The lease agreement they use for clients is also very restrictive. They also allow clients to enter your property alone. We had muddy carpets to show for it when there are shoe covers right at the door. Don't use them unless you are price driven and not quality driven.