From scheduling our estimate to the day the job was finished the communication was amazing. Even…read moremore amazing - my floors. They are absolutely gorgeous From my first call to get an estimate scheduled to the very last check in when the floors were completed they were professional and responsive. They arrived to start my floors when they said they would. The dust was kept to a minimum and my floors are gorgeous. Highly recommend!

I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

We're very pleased with our two remodeled bathrooms by Mike and his team. Everyone was very…read moreprofessional and produced high quality work. Mike was excellent at communication, involving us in every aspect of the process, not assuming anything. He was thorough in presenting us with every possible option and included us in every decision to be made. Guests have already been complimenting us on how our new bathrooms look. We're grateful to have entrusted these projects in his capable hands!

Mike was so complete and thorough in all ways imaginable to get our remodel & renovation done…read more Permits pulled, inspections passed. Invoices and change orders always in order. Cannot be more happy. Quality workmanship. After 17 years living in our home since we had signed with him in mid 2006, I couldn't be more happy. It was about a years work and by 2008 we were all settled in and loving it. No problems to this day with Mikes work.

Great service and products. They are very helpful and patient. I've had full service installs and…read moresupport for a project I did myself. Britney and Mike were great!

From the owner: We are a Family Owned Business that has been serving Georgetown since 1980. From the softest…read morecarpets and durable pet-friendly waterproof luxury vinyl floors to traditional tiles and gorgeous hardwood and laminate options - we have the selection that will floor you. Come see us for all of your decorating needs, paint, flooring and blinds.

Terrific! Kind, thorough, fast AND a gentleman! Most knowledgeable workman, artisan I ever met!…read more I even learned a lot!

I was very pleased with Kyle's service. He was able to come earlier, was very considerate of…read moreworking in my home, made sure he got everything right with the dishwasher installation, took away all the packaging, and even vacuumed the floor. I would be glad to use Kyle again.