Definitely an OG when it comes to Shisha lounge in Ottawa. It's always going to be busy especially…read morewhen the temperature is warm so be prepared to wait. During the winter, the patio is closed. Once inside I found the area closer to the entrance to be calmer and quiet. Further inside, it's loud, plenty of smoke and a little congested. The place has gone through renovations throughout the year, it's a lot more modern this recent time I visited. There was only 1 washroom if I'm not mistaken, there was a line ups. The service was fine, we did have to ask a few times for things but they were nice and apologetic for the wait. Beside desserts, there isn't food available, I did see a food truck outside so they allow outside food. You can also buy nuts from the counter. The shisha is priced accordingly $20 with various flavours to choose from. The coals were replaced in a timely manner as well. AODA: barriers in place (stairs) inside.

nice staff and chill atmosphere. would give it a 5 if it had some music playing. Other than that it…read morewas nice

Excellent dinner , we showed up a la a big group and although completely overwhelmed the service…read morethey delivered brilliantly on the quality of food . Quickly diving into the pros and cons Pros : 1. The kabsah - omg rich , indulgent and fall frown the bone kind of meat . The real Saudi way . The real mvp and a must try lamb and chicken in that priority 2. The mandi - the drier cousin flavorful and fingerpicking good 3. The decor and ambiance : chic and classy and spacious 4. The cleanliness and presentation : spot on Can be improved 1. The service : I believe it's a family run business and I did not see hired staff as such or maybe they were and not giving out a vibe of being present except for the main guy who was clearly overwhelmed 2. Minor hiccup with card reader not working but can be ignored as a unfortunate incident 3. Samosa had an extra dose of salt but kasbah washes away all sins Recoommendation Kabsah and mandi , lamb and chicken in that order

Very expensive menu. Too much flavouring in rice…read moreService was a bit slow. Busy ambiance.

The OG place in Ottawa of its kind, it's still busy especially around holidays. Their menu consists…read moreof crepes, various fresh fruit smoothies, and now they serve Dubai chocolate as well. I tried the mango/strawberry smoothie with not ashta etc. It's fresh and tasty. The Dubai chocolate, I get the hype but this didn't blow me out of the water. Overall, been coming here for sometime now.

A friend showed me this place and I loved it. Great menu, much to choose from. Will definitely go…read moreback when I visit Ottawa again

We found this place while wandering the area in Ottawa, and had a great dinner! I had the…read morecombination dinner which included stuffed grape leaves, kibbeh, spinach pies, hummus and salad. Everything was fresh, flavorful, and delicious. The kibbeh was seasoned beautifully as were the spinach pies. Even the salad was really good. The pita was fresh and perfect as well. I had the rose water iced tea to drink which was quite good and the rose water was not overpowering. One person was serving and cooking. I am assuming this was Omar the owner. I have no idea how he was managing all of that! He also did the art around the restaurant which was beautiful. Definitely a great option in this part of Ottawa!

Food and service are wonderful in a beautiful restaurant! You won't be disappointed if you love…read moreLebanese Cuisine. If you're visiting Ottawa, this is a must dine! Thank you Mr. Omar!

We went here a few weeks ago to get some shawarma, and it didn't go well. The guy working there…read moreclearly didn't have any fresh meat because he put the shawarma in a MICROWAVE (which he did not hide and we saw and heard) to heat it up when he could have easily used the stove. When we ate the shawarma, it definitely did not taste fresh, as one of us got stomach issues with it and weren't feeling too good. Even the salad tasted a bit old. I'm sorry, but we will not be returning here anytime soon.

Absolutely delicious! I've been to several shawarma places here in Ottawa (and there are many in…read morethis city!) and this is the best chicken shawarma I have ever had! Very tasty, moist and flavourful. The prices are a bit more expensive than other places, but the platters are HUGE. The customer service was awesome too! I will be back!

Came to Shawarma Palace after shawarma came highly recommended by a friend and generally this meal…read moredid not disappoint! The portion sizes are RIDICULOUS. For us modest appetites, this is easily 3 meals - easily! We ordered 2 plates and a sandwich for 4 people and still had enough leftovers for a small breakfast the morning after. My personal favorite was the mixed shawarma plate. I love how it comes with pita made specifically for Shawarma Palace, rice, potatoes, salad, pickled veg, and the meat. We also got the mixed kabob plate which featured tender beef but the chicken kabob was just a hair bit dry. The falafel sandwich was actually very dry and I would not recommend this. We also picked up some baklava for dessert after and I liked how it was just sweet enough! You can taste the pistachios and I thought the kiss of rose water was just enough to make the bite memorable!

Happened upon this restaurant one evening. I saw a shawarma place on the north side of the street,…read moreso I prepared to turn off and go back, but here was another shawarma place. Quickly looked at Yelp and saw a fantastic number of reviews. So this place looked to be the real thing. I stepped up to the counter and ordered the beef shawarma platter to eat in. The guys just kept piling more and more on the platter. It was absolutely ridiculously huge by the time they were done. It was stacked with beef on top. As I paid, I asked for a take-out container. There was no hesitation. So obviously, this is the way they do it. I sat in the super clean dining area and started in on this massive dish. Then I saw a young family carry their plates to a table adjacent to me. And they all had these massive plates too. So after stuffing myself and hardly putting a dent in this pile of food I had to load up the take out clamshell. It would hardly close and weighed 2-3lbs (after filling myself). So if you want to buy one dish and eat a tasty healthy meal for a week. This is your place. It seemed very clean in the restaurant (signs say leave your dishes on the table - so they are obviously bussing the tables regularly). The washroom was also exceptionally clean. The staff that built my meat mountain were super friendly. I would certainly recommend this place!

I passed by this place and I had to try it! Since I LOVE falafel so much :)…read more Its a small family owned business, they have small 3 tables if you want to sit but I ordered a takeout. I ordered the following: 12 Falafel pieces (6 pieces for $4.99) Hummus plate $7.99 Falafel sandwich with pita bread $7.99 The food was amazing! The falafel is perfectly done just the way I like them, the Hummus was spot on and my favorite was the falafel sandwich! The sandwich is loaded with flavors so my taste buds were dancing lol The price I found reasonable. The service was fast. Free parking space available but it's a bit tricky, it's behind the place not infront of it.

I love Lebanese meat pies! I've pretty much made it a goal to try every meat pie place in Ottawa,…read morehaha. I had lunch across the street at the Meryenda food truck, but the portion was a bit small, so I was still hungry, and as luck would have it, Nasser Bakery was across the street, so I got a meat and cheese pie there ($3.25 plus taxes) and it was pretty good. I liked that the dough was not too thick and it even had some crispy edges, which I like. The amount of meat and cheese was also good. The flavour was nice too. It didn't have that smoky flavour that I like, but it was still a solid meat pie, and one of the better ones in the city, IMO. They sell lots of different types of pies, and also sandwiches. They have pastries, Turkish Delight, nougat, and other sweets. I'll need to go back and try some of those. There's lots of seating, and the staff were nice. Cash or debit only. The bakery is in the same building as the Passport Office and Farmer's Pick. Lots of free parking.

Ordered from this place 3 times and all 3 times been contacted after my order to say they are out…read moreof stock of everything. This bakery carries no meat pies, no cheese pies, no coke zero, no pepsi zero. Maybe since my order was only 40$ it wasn't big enough for them to bother.

This is THE WORST place ever. The owner cussed us out when we asked to have our shisha exchanged…read morebecause it was burnt. They use cheap equipment and don't know how to properly set up a shisha and their customer service is absolutely horrible. The waitress doesn't speak proper English and the manager/owner basically kicked us out and said quote "I don't fucking cafe, don't pay and leave."

So I'm not one to really write reviews but thought it would be nice to shed some light on this…read moreplace, Being a shisha smoker, the place was a nice change from my garage / backyard. Place inside has some nice décor and seats were okay. In regards to service, it was horrible. We were a group of six guys and I'm not sure why the waitress couldn't write down our order instead of screwing it up ... They were out of nuts and certain fruits for smoothies on a Saturday. Yep your busiest day !!! Also, waitress and owner were smoking in the front of the restaurant which is just wrong, especially since they came in and never washed their hands. I witnessed this four times while we were there. Yes it is a Shisha place and everyone is smoking but they are handling food ....Bay Rock managers, take a second to clean your booths and chairs, the ash from the coal is disgusting and obviously I know you never wipe down the leather. Hope this helps you out in improving your business but I won't return for sure.