I was failed by various dentists over the years and developed a fear of treatment because of it. I…read morewas so nervous and embarrassed on my first visit, but Dr. Mike and his staff were really amazing with me. In every appointment, everything is explained thoroughly, with kindness, care and compassion. I've completely turned around my dental health because of these wonderful people and I genuinely enjoy seeing them when it's time for a visit. I just can't say enough about much being treated this way means to me. Everyone deserves to be treated with dignity and respect, but often times, it's the lack of these things that scares people into poor health. I am so grateful to not be afraid anymore! Thank you, Dr. Mike!

I had to cancel an appt a couple of weeks ago due to illness…read moreI called yesterday for a new appointment and was given an appointment today As always Sandy was great with my cleaning and Dr Russo always takes care to check my teeth and make sure there is no cavities starting and any fillings from my youth are still good Everyone from Dentist to technicians to office staff are friendly and helpful Cudo's to a great dental practice

Avoid Dr. Robles --- terrible dentist and experience…read more I wish I had seen Dr. Maiary - I would say 5 stars for her, but Dr. Robles did such a bad job.

Hygienist (Diana) was rough to the point of causing a lot of pain. When I asked her to go easy, she…read moresaid it was because I was not relaxed and fighting. It's hard to relax when it feels like your lower lip is being ripped out. Then I told her to stop pulling so hard, she said "Okay, I just won't look at what I am doing." I immediately left without letting this insane maniac finish. I will not be going back. I've never had such a bad time with a hygienist. I'll be looking for a new dentist.

I'll admit. I hate going to the dentist. So much so that I took a 12 year sabbatical from visiting…read more Don't do that. It cost a boatload of money, and a lot of dental work to bring me back to healthy. If you're in the same boat now, bite the bullet and go. You'll thank me later. There is no other dental practice I'd trust with the scope of work they did, and since then, the preventative measures to make it never happen again. I'm just back from another stellar cleaning done by the wonderful Michelle. She's part hygienist, part therapist. It's great to chat with someone, as hard as that may be during a dental procedure, who listens and empathizes with my petty concerns. She is very gentle and attentive to how I'm reacting to whatever is being done. If my feet are squirming, she knows something is bothering me and adjusts. Drs Shawn and Jon are also pleasant during the after cleaning checkup. Dr Shawn was the one who brought my smile back after all those years of neglect. Great job too, it's been many years now and everything is still holding up fine. They may not be the cheapest dentist, but you get what you pay for and I'm still smiling!

As someone who experiences extreme dental phobia, to even set foot into a dentist's office is a…read moreprofound act of courage. Fast forward beyond my regular scheduled cleanings and I hear the word "crown". Panic, sweat, fear all the usual anxiety provoking thoughts. I finally bite the bullet, so to speak, and schedule it for this morning. Dr. Sean Zahner and his assistant Carey treat me with the utmost understanding and respect. Nitrous oxide, blanket, sunglasses, sound eliminating headphones tuned to my favorite Pandora station put me in my Zen place. I got my crown placed and the best I can say, from my perspective, is tolerable...which in the average world is phenomenal. Thank you Dr. Sean and staff for getting me through a difficult time in the best possible way.

A good manger knows when to consult with the doctor on Protocol based on patent needs. If you have…read morestaff like drones who can only recite policy, you're servicing yourself not your patients. As for your false statement on booking multiple appointments, there were TWO requested due to specific time constraints. Maybe she could not say she could, then refuse to do it in the next sentence. Zero critical thinking involved. Stick with the little kids appointments leave the big stuff to other more qualified offices.

Dr. Ashland is amazing. Her exam is not only thorough, but on my level explained EVERYTHING that…read moreneeded to be done and how she would go about doing it. With much patience answered every single question I had. She was so genuine and treats her patients with such respect and kindness. Wish I had found her alot sooner. I would highly recommend her to anyone. Heather, who is her assistant has a big personality and a very calming way about her that makes you feel totally comfortable.

I've been with Dr Simms ever since he took over the practice in Vernon. He and his staff are both…read morevery professional, friendly, and always on time. He has recently moved to S Windsor and I will follow him there.

This dental office is such a breath of fresh air! My previous dentist office was filled with rude…read moresecretaries and inefficient service which made we research other dentists in the area. Darryl Simms popped right up and every review was excellent! Last year I was at the dentist pretty much every week in the summer to replace my silver fillings with white fillings in preparation to my wedding the following May. Every visit was fantastic! I dealt with Dr. Serow for majority of my visits and he was the best! So nice and personable. Every hygienist was super friendly as well and especially the secretaries! I was there so much that I felt like we were all friends haha! I also had Dr. Simms for a visit or two and he was so friendly, personable, and funny! Such a great team! Honestly the service is amazing, the care taken to make sure you have your best teeth is fantastic, and the people who work here make it even better!

Horrible place. Terrified staff did nothing whilst their receptionist denied me care. I have never…read morebefore been to a doctors office where they let the person who answers the phone participate in the patient care plan. Gloria was rude and disrespectful. And when another staff member came to talk to me, she specifically physically stopped him and said do not talk to her. I could see by the looks on the faces of the staff that they are terrified of her. I have seen reviews specifically stating her name that she is mean. I have been on the phone with corporate and I highly suggest they go and listen to some of the phone calls, this woman makes and participating. Gloria is bad for business. I came in willing to spend about $5000 cash today. And because I hurt her feelings on the phone earlier, she told me I couldn't be seen. I'm pretty sure the corporation won't be thrilled that she passed up an opportunity for the company to make money because her feelings were hurt. I would say this is a one time thing, but I saw other reviews specifically stating her name. She hung up the phone on me multiple times. She has absolutely no business representing your business. I have spoken to corporate. I don't believe they're gonna do anything. I am actually terrified because this person has my personal information. And I don't think she values HPPA. She stood up and wanted to fight me. This girl is going to do something to me. I have never had a worse experience in literally any retail establishment in all 50 years of my living. Don't go here. Go spend a little bit more money somewhere else to have someone who gives a shit about their patients and how they feel. I specifically said I didn't want to interact with Gloria. And Gloria stuck her face into the conversation I was having with another staff member. I tried to knock speak to this woman, but she insisted on speaking to me. This woman is rude and mean and demanding, and the people in the office are a little bit scared of her. Not gonna lie if I saw her out in public, I'd be a little scared of this witch too. I'd rather spend $10,000 in another dentist office just to avoid Aspen dental. If you don't fire Gloria, then you don't give a crap about your patience or your business. Gloria needs to be fired. Or demoted. This girl needs to learn her place. And it's not bossing customers around.

Terrible place. Does not honor seven year warranty on purchased denture. Denture broke four tiimes…read morein a six week period because of poor workmanship. They will not honor a replacement instead telling me it will cost me $895.00 to fix their problem. Prior to the third time breaking the dentist /owner with the accent assured me the warranty would apply. He is a liar, after spending thousands extra for the "Best of the Best" with a 7 yr warranty. Don't trust this place they will B.S. you. I contacted the BBB and at the very least if they dont want to rectify the problem they will be down graded , my large family has already gotten the message and "they will pass the word" to friends and inlaws. If i can prevent one person not to use this place I would be satisfied. Shame on Aspen Corporate to let this franchise lie about your policies.

Horrible dentist would not recommend for anyone. They use to have a good dentist but they switched…read moreit to someone else and he hurt me multiple times with the novacane shot and I have a filling with bad sharp pain right now that I'm going to see a new dentist for. Do not go to this dr dental!

From the owner: We are proud to provide a state-of-the-art facility for the highest quality dental care available…read more It is one of our top priorities to protect the well-being of our valued patients. For this reason, our office meets and surpasses all OSHA (Occupational Safety and Health Administration) and CDC (Center for Disease Control) standards. We are confident that you will feel right at home in our office as we welcome all patients as if they were family.

I write this because I am personally afraid of going to the dentist. I had childhood trauma from…read morebad experiences and could have taken better care of my mouth as an adult. That being said...Dr. O'Dwyer is by FAR the best dentist I could ever ask for. I have gone to him for the past 20 years. He genuinely cares about your comfort, your health and is one of the most outgoing and positive providers I've ever had. His staff is courteous , pleasant and easy to talk too... extending the same level of care that you're used to with Dr. O'Dwyer. I've had everything from cleanings to root canals, This dentist office is top notch , I happily drive an hour for my visits and would find it hard to believe you wouldn't after your first visit.

Wait! i just read that someone had a problem with Dr. Odwyer!? How is this possible? He literally…read moreis one of the nicest people and this is coming from someone who has been with him since he started his practice, which he took over for my previous dentist whom i respected because he did good work but his bedside manner was not to be desired, on the other hand O'Dwyer has both the skill and good customer service while showing personal interest! For the 1st time i don't dread going to the dentist and it is solely because of him, from the unique way he gives shots of novocaine to the vaseline he puts so your lips don't crack! These are just of few of the things that O'Dwyer does to make going to the dentist more enjoyable...so for me and my family, we highly recommend this dentist!!!

Are they absolutely perfect? No. This is not a high-end dental spa. What it is though is an office…read morewith people who listen. I have exceptionally sensitive teeth and finding a dentist has always been a difficult and painful experience. Except this time. Everyone there was attentive and listened and made sure I was comfortable. Best dental experience I have ever had and it's not even close.

Dr Aber is a wonderful dentist, it always a pleasurable experience. The entire staff make the whole…read moreexperience a pleasure

Hygienists A+ kind, friendly, good bedside manner…read more Dental assistants A+ Competent, kind, and efficient Dentist - fail I saw pieces of my tooth flying out of my mouth. He did not check to make sure I was numb before starting. He did not say when he was going to put the shot in. When I brought it up he brushed it off. The speed of the main drill was insane. My previous dentist never even came close to this. I don't feel like a patient. I feel like a number.

Dr. Babar Khan is an amazing dentist of whom I've known as a patient for many years!!read more