This auto body shop has destroyed my Ford Taurus in a fire at their outbuildings that are not…read morecovered by Insurance. They have refused to reimburse me. I took them to small claims and they never showed up to take responsibility. Their names are Marco Martinez the shop owner his brother owns the property, Jose Martinez Margarito. The contact sales person is Alma Utrera. They took payments for the car parts and never returned any money to me. I did contact the BBB. Careful with these greasy Mexican crooks.

Estimate was right on target!! Got my vehicle back early and very happy with the results!read more

Honest and professional. Also had my car done earlier than anticipated. Will definitely use this…read morebusiness again

Critical: Professionalism I had my car towed here after i…read morebroke down, the next day i had to call them because no one called me to give me a quote, I was asked by the receptionist if i wanted the mechanic to look at my car and give me a quote. even though when i spoke to her the day before, we had discussed a payment plan. l guess people just get their cars towed there just for the h*** of it. i called back and she said that " the mechanic" put my car on a diagnostic machine, and that it was the transmission. I then asked her if he bothered to look at it, she said she would talk to him, i called back 45 minutes later, and finally got "the mechanic" to talk to me, right away he was very rude and condescending. I'm no mechanic but i doubt if he took a through look at my car in 45 minutes time, he told me that my transmission was shot and if he opened it up he would just keep finding more and more stuff wrong and then offered to buy it, because they buy "junk" cars. the next day i no longer wanted to give them my business and sought out a different opinion, from an actual mechanic with better customer service skills, so i decided to get my car towed so i called to let him know that i will be having it towed, he then told me that me that he needed 60 dollars from me for having him "look" at it. when it was time to tow it, he wouldn't let the tow truck driver have it, he was literally holding my car hostage, even though i had called earlier and offered to pay over the phone or online for which they had no option to do so, so i told them that i would be there, when i got there i nearly fell on the side walk outside of their door, because they didn't put any salt down. then the tow truck driver came out of the business and proceeded to discuss with me everything that i had discussed with the "mechanic" why was my business being discussed with this man, beats the h*** outta me?! this place is very unprofessional and useless. My advice DO NOT USE THIS PLACE ESP IF YOU ARE BLACK! OR A WOMAN. I highly doubt if a man would have been treated this way.

From the owner: Family owned and operated since 1964.read more

Our Tail light was damaged with a valet service, I sent a picture, Vin, and description of damage…read more JR looked it over, gave me an estimate & ordered the part. The price was very, very fair. Since December my availability was was hard to make appointment to repair, I had a day available & the Hackleman team did everything they could to get me in and take care of me. I'm so pleased, I've used them a few times before and the service has always been stellar! I definitely will give them a five star rating !! Thank you Hackleman family

Took a second vehicle in to Hackleman's and got fantastic service and a great price, just like the…read morefirst time. I told them I had priced the part needed at the dealer and could save a couple hundred dollars by ordering the part myself from eBay. They were fine with that. The door on my truck was stuck closed and the latch mechanism was broken. Wouldn't even open from the outside. They had budgeted 1.5 hours to get the door open, but when they went to inspect it, it opened right up. They could easily have said nothing and charged me for the 1.5 hours labor, but JR took that off the bill. I have a whole new door panel and latch now for a very reasonable price in a very quick time frame. They were happy to work with me. These are honest people who know what they are doing.

I was much impressed by the personal attention to service and the helpfulness with dealing with the…read moreinsurance company. I have had two or three occasions to have Bryant's work on my cars and every time the work has been done to more than my satisfaction. The prices are reasonable and the work is of top quality. Modern equipment and old-time know how make this the place to take your auto repair business.

Mike Bryant is a gem. It is difficult to find someone to trust in the car repair area. Most of the…read moretime, people are highly skeptical about these services industries because there are so many scoundrels. Mike is refreshingly honest, easy to work with, keeps his word and does wonderful work. He is willing to work with you in payment plans, if that's what you need, and the office and atmosphere are relaxing and low on pressure. You might really appreciate that after running over a deer!

I wouldn't trust a single person in this place. Seemed great at first but come to find out at home…read morethat they used power tools on engine components and on a my fuel rail. I have multiple stripped bolts a blown head gasket and multiple other issues now. Disappointing. I didn't even get to drive my car 15 mins after it was done here.