Used them numerous times and always have a good experience. Caring radiologists. Never had to wait…read morelong for appointments. Highly recommend.

They do not answer their phones!! I called several times and was on hold for over 30 minutes. I…read morecalled today and now the phone number is temporarily unavailable. I have billing questions and nobody responds to the phone calls.

Just finished setting up a test with Alexis...she was patient, kind and profoundly professional and…read morepersonnal... very appreciated in an age when everything is so robotic and online only.

I had a very frustrating experience with ImageCare Center at Morristown and would not recommend…read morethem based on how billing concerns are handled. I had imaging done in August of 2025 and was never informed that the facility was not Tier 1 under my insurance or that multiple studies would be performed during the same visit. I later received a bill for nearly $1,000. I submitted a formal dispute and followed up multiple times over the course of several months. No one responded to my emails. Instead of addressing the issue, the account was sent to collections while it was still under dispute. This entire situation took nearly 8 months to resolve, required multiple phone calls across different departments, and caused significant and unnecessary stress. While the balance was eventually reduced after escalation, it only happened after the account had already been sent to collections, and I am still not satisfied with the outcome. Overall, this experience reflected a lack of transparency, poor communication, and a failure to address patient concerns in a timely and appropriate manner. Patients should be clearly informed of potential costs and insurance implications before services are performed, and disputes should be handled before accounts are escalated to collections. I strongly recommend asking detailed questions and confirming coverage and facility tier status before receiving care here.

I have had several MRI scans here and they are always professional and courteous, and make me as…read morecomfortable as possible. This time they even were able to have me hear my music from my I Phone on their headphones DURING the scan!!! I recommend them highly!

I had an MRI done on my knee there recently and I felt so comfortable. MRI's can be such a drag but…read moreI was in good care. What made it so great we're the technicians and staff. They were sensitive, compassionate and comprehensive towards patients and in what they do. They're also very clean which I'm big on. Wait wasn't very long either. Thank you for such a wonderful experience!

Amazing people here! Especially Victor and Jessica. They all are kind and knowledgeable and caring…read moreto my needs and all my questions.

Very professional and made me feel comfortable and relaxed…read more The tech that did my MRI was attentive and gave excellent care and patient. Did 3 separate tests and it went so smoothly

The care here is exceptional. Everyone comes out smiling,…read moreand pleased. As was I after my bone density test and my MRI due to a skiing accident in 2011.Since moving to Allentown, they are our no wait Quality procedures.

Sooo way ahead of LVHN... Very friendly people, no 5 minute…read moretelephone labyrinths followed by a bar-age of unrelated questions just to find a simple answer. the employees are more comfortable to deal with, it is not difficult to get in touch with this MRI center, and once you do, the answers are direct without an act of congress. MRI's are of good quality, and easy to attain copies. Unlike LVHN, they do not over charge for an MRI co-pay, as well as not charging extra if you want the MRI read. Yes, LVHN charges for the MRI, then a separate charge for the doctor to read the MRI before it is sent out. This is now (as well as a few of my doctors) goto for any MRI needs.

If I could give this place zero stars I would. We tried to go a couple weeks ago and there was a…read morecar fire on 80 closing the highway. I called the place multiple times to let them know we would be late. She told me she could not take me because other women had full bladders and couldn't wait. We drove over an hour and a half and she refused to even take us at the very end of the night. We were willing to wait until closing time to be seen. She yelled at my husband on the phone and eventually hung up on us. We wrote a review on google and she tried to tell us I was not in my system. Highly unprofessional and would NOT recommend. She did reimburse me though for not being seen. Very disappointed because I would have gone monthly.

Genuinely the most incredible experience each time I go. I cannot speak enough to how amazing these…read moreultrasounds are. Getting to see my baby, while also being treated so kindly, and being told so much information is incredibly special. I treasure the moments I have an appointment at Madeline's 3D, and will forever be grateful.

I've been here tracking sinus issues with CT scans. These types of operations don't always have the…read morebest reputations but I keep coming here because it's well run, I'm treated well and they're expeditious. If you're shopping around for a radiology facility, this one's a good choice.

Their automated telephone system does not allow you to speak to someone when you call in about…read morerecords. They also do not have a medical release form in their portal to fill out in order to have your records transferred to a doctor's office. Their system should be set up that allows an automatic transfer via Internet fax or regular mail to a doctor's office once you fill out a medical release form online.

Staff was very nice! Would definitely recommend getting an MRI here! Good parking. Office was…read moreclean.

Everyone from the receptionist, Alexander to the MRI technician, Nancy were fabulous. They were…read moreboth friendly, efficient and professional. Nancy could not have been any nicer. After completing my initial paperwork, I was out of there in 20 minutes. Thank you very much ! Joe talkiewicz

There is nothing great about getting a head scan. But the receptionist here made my welcome so easy…read morethat I was relaxed immediately upon laughing with her. The lobby is spacious and very clean. The tech was friendly and knowledgeable. The MRA machine is out dated and to be upgraded in the near future. But like myself old is still good, functional, and gets the job down right.

Their web page says they take "Walk-in X-ray" appointments. It does not say that you need a…read morereferring Dr. I drove over there to be rejected at the counter.

Wow! This is the first time at this location and it was simply a perfect visit. I've been dealing…read morewith some serious back issues recently and have become a "regular" for getting MRI's, CT or xrays. I usually have them done at either Jefferson Hospital or Penn in the city, which both tend to be a bit straight to the point and lack any type of personal interaction, but not at this location! Marissa(I know that's not right, but it's close) who does insurance/front desk was literally the nicest and most genuine person I've met in awhile, great conversation and she answered all my questions - I tend to become a chatter box when I'm nervous haha. I literally only needed to wait 2 minutes and I was already being seen by Lori, who was super professional, compassionate, explained every step of the way and answered all my "dumb" questions. Marissa(to be fair she butchered my name too haha) and Lori made this unwanted/stressful visit quick,easy and painless. You guys a rock stars and deserve so much praise(maybe a raise too!)for being great people and awesome employees. I will unfortunately be back to this location for my future MRI's and will certainly tell everyone I know how great this location is!

MRI went well with them. Appointment is hard to get with attendants who claim they can't find the…read moreorders.