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Habitat Wake Restore - Wake Forest

2.9 (9 reviews)
Open 10:00 am - 6:00 pm
Updated 1 month ago

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Goodwill Industries of Eastern North Carolina - A terrific NCSU Champs hoodie (just over 3 bucks)

Goodwill Industries of Eastern North Carolina

(8 reviews)

I love this location! I always find the best items at this location. The staff is always friendly…read moreand great customer service which sometimes is a challenge at other locations. I've attached pictures of my 2 favorite finds of today! For a long time Goodwill Industries didn't accept credit cards at all locations, but now they do. This location is never too busy and I don't know why. I guess I'm glad because that means more great finds for me!

the total cost came up almost $10 more than I was expecting so I wanted to know why. We found the…read morelady at the cashier (short black lady with pixie short haircut) charged me for a whole extra shirt along with $6.99 each for 3 items that were supposed to be $5.29 each per the price lists. After double checking my items/cost and having her take off for the credit for the extra shirt, I asked how she is still getting the total because it was still higher than what it should be, and she immediately became loud and hysterical. She started claiming that the jean jacket along with the 2 other jackets (i had now put back) were considered "sports/formal wear" so it's $6.99 each instead of the usual jacket price $5.29. The price for a goodwill jacket is 5.29 on all goodwill websites and price lists at the store. And there was nothing fancy or formal about this jacket, its just blue denim with buttons, no logos, no fringes, nothing. It doesn't even feel like real denim, its thinner and doesnt feel textured and feels cheap. And it's shrunk in general, the bottom edge on the back is shriveled up/shrunk. I found the jacket in question is originally from Walmart. She realized I was confused on how she is categorizing the clothes/since this jean jacket looked nothing like formal or sports wear to me, and given that there's no price tags, I wanted to make sure we were on the same page. She screamed saying she is grabbing the manager (tall blonde white man), who I saw had been friendly with this same cashier earlier, when they were both slowly hand-counting all the cash in the register right in front of me while I was waiting in front of them to be rung up. He finally came over and said after a minute "yeah its a sports jacket." I didn't get how a cheap jean jacket was a sports jacket, but I asked to see where it says "sports jackets are 6.99" on the price list, and there was no answer from either of them and cashier goes loudly and angrily, "Do you want it?" It sucks i look young for my age but she was just so belligerent and rude,// belligerently rude. And what's crazy is the manager was going along with it. By this time the entire store was silent/staring, including the line behind me. Finally she screamed that it's not on the price list and she just knows that's the price. 6.99 for the jean jacket aka "sports/formal wear". Mind you the manager was just standing there the whole time looking at me red-faced not doing anything during this entire interaction. I bought the jacket* for $6.99, but feel terrible. It's not about the money, but more about them making up prices with no price tags on the items and then how the cashier screams at you while the manager stares at you. And I would never wear this to a formal event or to do sports. ??? Overall, I wonder if it's even worth it to shop at a Goodwill like this vs. just going to the sales section in the actual store instead. At least clothing stores would have set prices and brand new clothes. Will never go back here. Beware if u find something you like, the lady at the cashier (short black older lady with short pixie cut) and the manager (tall white man with yellowish blonde hair) will make up prices on the spot and are bullies. This was 5/18/2026 around 5-730pm

Habitat Wake Restore - Wake Forest - thrift_stores - Updated May 2026

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