1. H2O TO GO

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King George, VA

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H2O TO GO

2.3 (3 reviews)
Closed • 10:00 am - 6:00 pm

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3 months ago

The phone number listed here is not for this business any more, it's registered to a Hair Salon in the same county now.

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1 year ago

This business isn't open. When you call the number it's a Barbershop. It might have been open before but no longer.

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5 years ago

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Crystal Springs Water

Crystal Springs Water

(66 reviews)

I am incredibly frustrated with the  service that I have been receiving this entire month. I was…read morescheduled to get a delivery on 08/06/21 that was pushed back to 08/13/21, I contacted you guys and was told that a driver was sick and this is why I did not get the delivery, EVEN THOUGH IT SHOWED UP AS DELIVERED AND I STILL HAVE THE CHARGE ON MY ACCOUNT. After contacting you guys you said that it would be credited back to my account and it has not been. This delivery was rescheduled 08/25/21 and when the delivery did not come I contacted all of you again. The gentleman I spoke with on the phone informed me that he contacted the route manager, Eric, and that the reason the water wasn't delivered was because they could not get into the building, which is a lie because the front desk staff is always down there, as well as this is different from the previous statement saying the water wasn't delivered because the driver was sick. that he would pick up the bottles tomorrow and make a delivery on the following day 08/26/21. The operator then said that he spoke with the route manager who then confirmed the water would be delivered 08/26/21. It is now 08/26/21 and the bottles have not been picked nor have the extra bottle been delivered. The young lady I talked to on the phone said that on the account it did not show the bottles being scheduled to be picked up or delivered today and the earliest date was 08/30/21. She then said that there is a SEVERAL WEEK DELAY that has been going on and I should have been notified about this. THIS IS THE FIRST TIME I AM HEARING this and frankly at this point I feel I have been 1) Lied to and 2)Getting the run around at this point. I am very upset at the sheer unprofessionalism of the Richmond team here and Eric, and need to know who I can talk to about this situation because this is absolutely ridiculous at this point.

This company is absolute trash.. I have talked to two different supervisors, one promising to keep…read morein touch as the issue is worked through but has failed to maintain this.. Here we are a month since my last delivery and still no water. I had a driver come to my house, take the bottles but leave no water. Since this pick up of bottles, crickets front he company. They have shifted my delivery date multiple times. And now the delivery I was suppose to have today has been moved to 5 June. At this point that will be more than a month without a water delivery when my scheduled deliveries is every 2 weeks,. The excuse I have heard is due to the rebranding blah blah.. This should have very little impact to your customer base if this was planned out and organized appropriately. At this point the company might as well pick up their equipment and close my account. When people are spending the amount of money for a service, the response is beyond unacceptable nor really compensating to keep a customer. Just shameful but the best way to let companies know this is not okay is by not spending our money with them. I can't post the review without a star rating.. Honestly, the company does not deserve even a 1 star rating but it is definitely the minimum I am giving just so I can post this.

Bob's Pools & Spas

Bob's Pools & Spas

(9 reviews)

I made an appt with them to close my pool a week in advance, the day before they were supposed to…read morearrive they called and left a voicemail on my phone saying ; "Because its supposed to rain tomorrow, we have to cancel your appt." I called back and left a message saying "Shouldn't we wait until tomorrow to see if it actually is raining? They didn't call back so the day of the appointment it is beautiful and sunny out here, there is no rain so I called them to see if they were still coming and he exclaimed "BLAME THE WEATHERMAN!!" Then he said "Ill be there tomorrow" I said ,"But i took off today for this and I have to work tomorrow" He said "You don't need to be there just leave the gate open." Why would I let a stranger on my property messing with my pool and not be here? I dont know him or the quality of his work. So i asked, "Shouldnt you have just waited to see if it actually did rain before cancelling my appointment?" And he said "THAT'S IT, IM NOT COMING TO YOUR POOL!!" And hung up on me. Well, it looks like he does this alot from these reviews. So I just reported him to BBB. I need to be compensated for the loss of time off work, the extra chemicals, the extra electricity to keep pool open until I can get an adult mature professional company. These pics are today, the weather that he rain cancelled for. What a waste of time.

We had a great experience with Bob! An issue came up and Bob's communication was tremendous. He…read moreinformed us immediately and we didn't have to call him at all. He worked with us through the whole effort and made our new liner install effort a total success for Memorial Day weekend!! So much so everyone who seen it thought it was a brand new pool. It's over 23 yrs old. Thank you Bob and Linda!!

H2O TO GO - waterdelivery - Updated October 2026

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